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2009-2025 Volvo Bus 9700 recall: labels

Volvo Bus Corporation reported this safety recall on September 18, 2026. It covers about 1,236 vehicles.

vehicles affected
1,236
reported
Sep 18, 2026

Equipment: other: labels

What is wrong
Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk
The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.
Remedy
Prevost will replace the emergency exit identification labels, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed November 3, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Prevost's customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning September 25, 2026.

Recall number 26V600000

Affected vehicles

Questions about recall 26V600000

Is there a recall on the 2009-2025 Volvo Bus 9700 labels?

Yes. Recall 26V600000, reported on September 18, 2026, covers about 1,236 vehicles.

What is the fix for recall 26V600000?

Prevost will replace the emergency exit identification labels, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed November 3, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Prevost's customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning September 25, 2026.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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