Air conditioner turns off when bulkhead door (inside vehicle) senses it is closed. I have 30 Rivian vehicles that this update has happened to and I have multiple driver's a day that are being affected by heat related issue with this new update.
The worst 2023 Rivian Edv problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Seat belts10
- Suspension2
- Acceleration1
- Steering1
- Transmission1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Seat belts10
- Suspension2
- Acceleration1
- Steering1
- Transmission1
Recalls 2
Seat belts: pretensioner
- What is wrong
- Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 EDV vehicles. The driver's seat belt pretensioner cable may become damaged.
- Risk
- A damaged seat belt pretensioner cable may not restrain the occupant as intended, increasing the risk of injury during a crash.
- Remedy
- Rivian has released an over-the-air (OTA) software update. In addition Rivian will inspect and replace the driver's seat belt pretensioner assembly as necessary, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Rivian customer service at 1‑888‑748‑4261. Rivian's number for this recall is FSAM-1770.
Recall number 25V816000 · Recall details
Exterior lighting: headlights
- What is wrong
- Rivian Automotive, LLC. (Rivian) is recalling certain 2023-2024 EDV, R1S, and R1T vehicles. The headlights may be improperly aimed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."
- Risk
- Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.
- Remedy
- Rivian will inspect and adjust the headlight alignment as necessary, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Rivian customer service at 1‑888‑748‑4264. Rivian's number for this recall is FSAM-1445.
Recall number 24V367000 · Recall details
See all 2 recalls for the 2023 Rivian Edv
Defect investigations
Rivian EDV Seat Belt Anchor Detachment
On September 22, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 25011 to investigate and assess allegations of seat belt performance concerns in certain Model Year (MY) 2022-2023 Rivian Electric Delivery Van (EDV). ODI has received fourteen (14) Vehicle Owner Questionnaires (VOQ) reporting potential failures of the driverâs front outboard seat belt anchorage system. The anchorage utilizes a steel-braided cable linked to the seat frame, which supports the seat belt webbing that secures the occupant in the event of a crash.  The VOQ describe instances in which the steel-braided cable frayed, unraveled, or completely severed, potentially leaving the occupant inadequately restrained during vehicle operation.  A partial or complete separation of the seat belt pretensioner anchor cable can significantly degrade occupant restraint performance in a crash.  A damaged cable may also prevent the pretensioner from removing belt slack at the onset of a vehicle crash impact, which could reduce airbag effectiveness and increase the risk of injury. ODIâs investigation sought to determine whether the seat belt assemblyâs integrity, design, durability, mounting position, installation method, or manufacturing deficiencies could have contributed to the reported condition. Following the opening of the investigation, Rivian Automotive, LLC (Rivian) determined that the seat belt pretensioner anchor cable contained a safety defect in the subject vehicle population and filed a Part 573 Defect Information Report. Recall 25V‑816 is intended to address MY 2022-2025 Rivian EDV vehicles. Rivian has released an over-the-air (OTA) software update and will inspect and replace the driverâs seat belt pretensioner assembly as necessary, free of charge. Owner notification letters are expected to be mailed on January 19, 2026. This recall action seems to resolve the concerns reported by customers. The recall scope includes MY 2024-2025 vehicles in addition to MY 2022-2023 vehicles identified in this investigation. Accordingly, ODI is closing Investigation PE25011. The agency will continue to monitor field performance, complaint trends, and recall completion rates to assess the adequacy of the remedy.  ODI reserves the right to take additional action if warranted by future developments. To review the ODI reports cited in this Closing Resume, go to and search the associated ODI Report Identification Numbers.
PE25011
Technical service bulletins for the 2023 Rivian Edv 4
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2023 Rivian Edv owners say
Most recent owner complaints, unedited.
The rear axle beam on this vehicle is cracked. The beam is nearly cracked all the way through with just a small amount of material still holding it together. An image is attached showing the part failure.
During operation the seatbelt connection to the pretensioner fell apart. There is a plastic housing that the seatbelt anchor is connected to. That metal anchor came apart from inside of the plastic housing and could not be reconnected. Vehicle will need a new seatbelt installed. The pretensioner mounting cable is still intact, just the connection plate to the plastic housing failed. The attached image shows the plastic housing and mounting cable separated.
During inspection we found the rear axle of this vehicle has a crack through it traveling vertically through the axle. The break is on the driver side rear of the vehicle and extends about 80% up the entire axle width. The attached images are taken from the rear of the vehicle.
The seatbelt cable completely snapped- it's a huge metal cord and should not have failed.
The ANCHOR - SEAT BELT_PTP 1_5 PRE-TENSION POINT snaps on these vehicles very often
The seatbelt pretensioner failed in the Rivian EDV 700. This is a common problem and puts drivers at serious risk of injury or death in an accident. The pretensioner comes apart without warning. We have seen this on several of the Rivian EDV 700s in our fleet.
Seat belt relaeases from the anchor point causing a major concern with this vehicle. We have multiple failures at the same point.
The seatbelt pretensioner anchor cable completely severed and broke apart during operation. This is the metal cable near the drivers left hip that secures the seatbelt across the drivers lap area. A photo of the broken cable is attached.
A metal braided cable used as the seatbelt pretensioner broke in half during operation. This cable is what anchors the drivers seatbelt harness to the seat. This left the driver unrestrained in the event of a collision. The broken part was replaced by Rivian service.
Compare the 2023 Rivian Edv
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Questions about the 2023 Rivian Edv
Is the 2023 Rivian Edv reliable?
Owners have filed 15 complaints about the 2023 Rivian Edv, 2.1 times a typical Edv model year.
What is the most common problem with the 2023 Rivian Edv?
Seat belts, with 10 complaints. Next is suspension (2).
How many recalls does the 2023 Rivian Edv have?
2 recalls, covering seat belts and exterior lighting.
Was there a recall on the 2023 Rivian Edv seat belts?
Yes, 1 recall: 25V816000. Check your VIN to see if your car still needs the free repair.
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