My steering wheel started to randomly shake while I was driving this car through a car wash that I go through monthly. all of a sudden my wheel locked up and flashing warning signals appeared on my dashboard “SERVICE ESC” making me at a loss of electric power steering assist. I never got in an accident or anything. It just happened while I was driving through a car wash.. I know my vehicle should be involved in the loss of electric power steering assist as it has had every symptom and have had multiple 3rd party mechanics tell me the same thing that this is under a recall, but when I check I do not see this recall for my VIN. I was very concerned for my well being and am confused why this is not covered as I had a special coverage for this under my VIN : [XXX] . 2009 Saturn aura XE SEDAN. It is a consistent message I get on my vehicle when I start and am unfortunately not able to drive it because I do not want to put others at risk. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2009 Saturn Aura: loss of power steering
76 of the 390 complaints about the 2009 Saturn Aura describe loss of power steering.
- owner complaints
- 76
- of this car's complaints
- 19%
- typical mileage
- 124,000
- recalls
- 1
Loss of power steering by model year
What owners say
The contact owns a 2009 Saturn Aura. The contact stated that while driving at various speeds, the vehicle intermittently lost power steering functionality. The message "EPS Failure" was displayed. The dealer was contacted and confirmed that the VIN was not included in the federal safety agency Campaign Number: 14E044000 (Steering); however, the contact related the failure to the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 64,194.
The contact owns a 2009 Saturn Aura. The contact stated that while driving at various speeds and making left or right turns on several occasions, the vehicle lost power steering functionality. The contact stated that the steering wheel became firm and required added effort to turn the steering wheel while driving. The contact stated that simultaneously, the EPS warning light was illuminated. The vehicle was turned off and restarted each time, but the failure reoccurred a short time later. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 150,000.
I was driving and all of a sudden I lost power steering and I had to get over pull over and I was freaking out I could have crashed my dash was saying service ecs
The contact owns a 2009 Saturn Aura. The contact stated that while driving at speeds of 20 MPH or slower, the power steering function failed to operate as intended. The contact stated that the loss of power steering warning light was illuminated. The contact pulled over to the side of the road and turned off and then restarted the vehicle to regain power steering functionality. The contact found information on the federal safety agency Campaign Number: 14V153000 (Steering). The dealer was contacted and confirmed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 130,000.
Lost power steering while driving. The power steering warning came on. I pulled over and turned the car off. When I turned it back on the power steering returned. An inspection at the Zeigler Buick GMC of Lincolnwood in Chicago on 4/19/2025 confirmed that the power steering column needs replaced. I'm having it replaced, so the part will not be available for inspection. Thankfully, I was able to pull over right away after I lost power steering, so no damage was caused. This is the first issue I've ever had with my power steering in this car.
The contact owns a 2009 Saturn Aura. The contact stated driving 55 MPH, the vehicle lost power steering functionality. The power steering warning light was illuminated. The contact veered to the side of the road. The contact turned off and restarted the vehicle; however, the failure persisted. The contact turned off and inspected the vehicle and noticed that the power steering was electric. The contact's brother turned off, restarted the vehicle, and shook the steering wheel several times until the steering wheel became operable. The contact was able to drive the vehicle to the residence at slow speeds. The vehicle was taken to an independent mechanic, where it was diagnosed. The mechanic determined that the electric power steering assist system had failed, and the failure was related to the federal safety agency Campaign Number: 14V153000 (Steering). The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 175,168.
The contact owns a 2009 Saturn Aura. The contact stated that while driving at various speeds, the electronic power steering failed, causing the steering wheel to become difficult to turn in either direction. After immediately turning the vehicle off and restarting, the power steering failure was corrected and operated as designed. The contact stated that the failure was intermittent. The vehicle was taken the local mechanic who was unable to determine the cause of the failure. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 85,000.
The contact owns a 2009 Saturn Aura. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. Additionally, while driving 50-55 MPH, the transmission jolted. The check engine warning light was illuminated. The contact related the failure to the federal safety agency Campaign Numbers: 14V252000 (Electrical System, Exterior Lighting, Vehicle Speed Control, Electronic Stability Control), 14V153000 (Steering), 12V460000 (Power Train), and 09V073000 (Power Train). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.
Wife has repeatedly mentioned loss of power steering and for a petite woman each incident was quite scary for her. I drove it for two days before it happened to me. It was much worse than simply a car with no power steering, which I've owned before. It seemed like something was actively working to prevent the steering wheel from turning. The force required was at my own limits to steer adequately. The next time the car was started it was fine. However, it goes out while driving; about 40 MPH, in my case, as I was merging onto the highway. As others have mentioned, my VIN is not included in the recall for the torque angle steering sensor. I also must advocate for the recall to be widened. Obviously GM purposely narrowed the recall, knowing the later vehicles had parts that were not substantially different.
The contact's partner owns a 2009 Saturn Aura. The contact's partner noticed that the brake lights randomly would illuminate. The contact stated that the failure occurred at various speeds and related the failure to the federal safety agency Campaign Number: 14V252000 (Electrical System, Exterior Lighting, Vehicle Speed Control, Electronic Stability Control). Additionally, when the contact's partner was coming to stop while driving, the power steering failed. The contact related the failure to the federal safety agency Campaign Number: 14V153000 (Steering). The failure of the power steering occurred once. The failure of the brake lights was a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 230,000.
The contact owns a 2009 Saturn Aura. The contact stated that while her mother was turning into a gas station, the steering wheel lost power steering inadvertently. The steering warning light illuminated. The contact stated that upon turning off and restarting the vehicle, the steering wheel regained power steering. The contact's mother attempted to purchase a power steering fluid but became aware that the vehicle power steering was electrical. The contact stated that the steering wheel was making abnormal whining sounds and was jerking while driving. The contact contacted an independent mechanic who informed her that the failure was related to an unknown steering recall. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 133,149.
Service bulletins that may apply
- This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with...
- Steering
- This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the...
- This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low...
- This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of...
- This engineering informational bulletin is requesting information on electric power steering loss of...
- Steering
- Steering
Related recalls
Steering: electric power assist system
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
- Risk
- If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
- Remedy
- GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1‑800‑630‑2438, Saturn at 1‑800‑553‑6000, and Pontiac at 1‑800‑620‑7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Recall number 14V153000 · Recall details
Questions about the 2009 Saturn Aura power steering loss
Is loss of power steering a common problem on the 2009 Saturn Aura?
76 of 390 owner complaints about the 2009 Saturn Aura (19%) mention loss of power steering. The model year with the most reports is 2009.
Is there a recall or service bulletin for this on the 2009 Saturn Aura?
There is 1 recall and 20 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2009 Saturn Aura
Loss of power 35Steering lock-up 24Check engine light 17Engine failure 17Jerking 16Adaptive cruise 14Transmission failure 11Stalling 10Won't shift 9ABS 7Airbag light 7Headlights 6Slipping 6Wipers 6Won't start 6No deployment 5Door locks 5Fuel smell 5Hesitation 5
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