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2004 Saturn Ion steering complaints

Page 11 of 13: complaints 281 to 310 of 345, newest first, as owners wrote them.

See the summary of 2004 Saturn Ion steering problems: which part fails, at what mileage and related recalls.

Filed Mar 4, 2010 · Steering · 61,000 miles · CA

Electric power steering failure on my 2004 saturn ion redline off & on for the last year & 6 months. It happens w/o warning on the freeway, around corners, & sometimes it goes out back to back many, many times in a row. This is the same recall as gm is having on their electric power steering motors, in fact the same part #. The chevy cobalt is the exact same power steering motor, in fact the same drivetrain. But for some reason the saturn is not mentioned in the recall. This needs to change. We have the same electric power steering motor with the same part # & the same danger as the other vehicles in this recall.

Filed Mar 3, 2010 · Steering · 90,000 miles · PA

The power steering fails in my 2004 saturn ion. The problem is random but happens frequently, without warning. Oddly, it happens more often during warmer weather. The car becomes difficult to steer. I was told that the steering column needed replaced at a cost of $450 and that it would be a used column.

Filed Mar 3, 2010 · Steering · 55,000 miles · IL

1. Power-steering goes out without any warning. 2. It happens sometimes 2-3 times a day and other days, only once. 3. If you turn ignition off an restart power-steering works until the power-steering fails again. The car is in the shop being fixed at this moment. It is not safe to drive.

Filed Mar 3, 2010 · Steering · 50,000 miles · TX

I have a 2004 saturn ion that the electric power steering pump gave out. It started in about 6 months ago and was working on and off and about a month ago it finally gave out completely.

Filed Mar 3, 2010 · Steering · 92,000 miles · SC

Tl*the contact owns a 2004 saturn ion. The contact stated that when driving at various speeds, the electric power steering would fail. If under 15 MPH, it would be extremely hard to turn without the electric steering. When he turned the vehicle off and restarted it, the problem seemed to correct itself. The problem was intermittent at first but became more frequent over time to the point where it may happen 4-5 times while driving. The contact took the vehicle to the dealership several times and was told that the entire steering column needed to be replaced. He called the manufacturer and was told that they could not assist him because there was no recall. The vehicle had not been repaired at the time of the complaint. The current mileage was approximately 170,000. The failure mileage was approximately 92,000.

Filed Mar 3, 2010 · Steering · 76,000 miles · GA

I drive a 2004 saturn ion. My car began losing power steering randomly. I would be driving and the power steering would stop. If I turned the car off and then cranked it again the power steering would work. This happened 2 or 3 times and then didn't happen again for 2 months. Then, on a long car trip, the power steering began going out every mile or so. I had to have it towed to a saturn dealership to get the problem solved.

Filed Mar 2, 2010 · Steering · 32,000 miles · NV

While driving at multiple different speeds and different types of roads (anywhere from 15-65 MPH, neighborhood streets to freeways) the power steering light would come on and then immediately after that the power steering would go out. We would have to restart the car to regain power steering. At first it happened about once a week, then multiple times a day (and then progressed to every time the steering wheel was moved at all). Car was taken to saturn dealer for steering column replacement of the steering column that the dealer says was a "known problem", but was not a recall issue.

Filed Mar 2, 2010 · Steering · 141,000 miles · TX

Tl*the contact owns a 2004 saturn ion level 2. While driving 70 MPH the power steering light flashed on the dashboard and the power steering malfunctioned. The contact pulled over and shut the vehicle off and then restarted it to reset the power steering. Ten minutes after restarting the vehicle the power steering malfunctioned again. The contact took the vehicle to the dealer and the dealer informed him that the electric assist motor needed to be replaced. The contact has not had the electric power assist replaced. The failure mileage was 141,000.

Filed Mar 2, 2010 · Steering · 30,000 miles · FL

Tl*the contact owns a 2004 saturn ion. Intermittently the power steering failed when driving at various speeds. The vehicle was driven onto the emergency lane, turned off and on and it reset itself. The vehicle was taken to the dealer and was told to repair the failure he had to pay $2000. The manufacturer was called and told and advised the contact that the repair and cost were the same that the dealer stated. He then filed claim# 71-808240519 with the manufacturer. The VIN was not available. The failure mileage was 30,000.

Filed Mar 2, 2010 · Steering · MO

I have a 2004 saturn ion with a bad power steering module. I read today that gm is recalling 1.3 million pontiac g5 and chevrolet cobalt vehicles for the same reason. The saturn ion has the same power steering module as those vehicles so I hope it is also recalled. Events leading up to the failure is as follows: start the car, drive around for approximately 30 seconds, and the dash displays power steering and there is a "chime" sound indicating the power steering has failed. The power steering is not functional until the car is turned off, then started again, at which time there is another approximately 30 seconds before failure. This happens everytime the vehicle is started. We've brought it to the dealer and they want $800 to replace the module. So far we've just lived with it and stopped driving the car and decided to never buy gm again. If you search google for "saturn ion power steering problems" or "saturn ion power steering recall" there are thousands of complaints.

Filed Mar 2, 2010 · Steering · 50,000 miles · MI

Power steering disables randomly while driving in 2004 saturn ion. Cycling ignition enables power steering again, but then it happens again.

Filed Mar 2, 2010 · Steering · 141,000 miles · TX

My gm 2004 saturn ion the power steering light comes on and the power steering goes out while driving ! If I turn my car off , it resets and works for a few minutes and goes back out.

Filed Feb 22, 2010 · Steering · 76,000 miles · DC

Tl* the contact has a 2004 saturn ion 3. The contact stated that the vehicle has intermitent power steering failure. The steering wheel will lock up and make the vehicle unable to turn. The contact took the vehicle the dealer and was told that the steering column and the steering module need to be replaced, because it is an electrical problem. The failure mileage was 76000. The current mileage was 76112.

Filed Feb 12, 2010 · Electrical, Steering · 9,000 miles · MO

After only 9 months of owning my ion I have experienced problems with shifting the car in and out of gear. It is a random occurrence and can happen 8 times in a week then not at all for months. However when it does happen it is a life threatening experience as I am usually driving on a major highway. The car will be "locked" into 4th for example and when I try to shift to 5th I can not get it out of 4th. I have taken the car to the saturn dealership a minimum of 20 times for this problem, only to be told that they could not do anything. I then took it to a different dealership where the tech took the car home for 1 week, experienced the problem for himself, and told me all he could do was replace a wire and hope it helped because saturn would not let him investigate any more options. It did absolutely nothing to help my car. And since the last time my car has been at the saturn dealership my power steering now goes in and out. Apparently they busted a seal and failed to mention that to me, so not only do I have to worry about not being able to shift, but also losing my power steering. They only solution I can come up with is to try my best to get the car to a safe spot and turn it off and let it sit. This car has had more problems than anyone should have to deal with: reverse switch going out, airconditioning going out, power windows no longer work, power steering, and not being able to shift. I have to drive this everyday with my children in the car with me at most times. This should have all been taken care under the orig. Warranty, as it all happened within the first 6-12 months of owning the car. Lol that's what I get for buying a gm product.

Filed Feb 4, 2010 · Steering · CA

The power steering in my 2004 saturn ion continuously fails. It used to reset after turning the car off and restarting, but now it just fails after a few seconds. I have noticed online that there a alot of people with this problem. It is extremely dangerous. I have been quoted that this type of repair would be around $500. I don't have that kind of money. I believe an investigation should be started.

Filed Feb 2, 2010 · Steering · 74,000 miles · LA

Saturn ion 2004- spontaneous power steering outages. This car is a danger to the public in that without any warning the power steering fails on the vehicle. The entire steering column must be replaced although the actual motor is the reason for the failure. The cost of the repair is approximately $1100.00. After research this is a common problem that exists among these models and there is a potential for harm or death due to the failure of the power steering. This needs to be addressed immediately. A local news station announced this evening that the feds are investigating the chevrolet cobalt for the same issue- power steering failure. The same thing needs to be investigated related to the saturn ion before people start dying.

Filed Jan 30, 2010 · Steering · 30,000 miles · NV

My wife owns a 2004 saturn ion, only 50,000 miles. For about 3 years there has been an off and on problem with the power steering light coming on and the power steering stops working- once you turn car off and back on it starts working again momentarily- this is an electrical system. I've replaced the fuses and that did not correct the problem. Currently the power steering will cut out at least a few times a week if not a few times a driving trip and it is getting to be very unsafe. If the power steering were to cut out on the free way during a sharp turn, I'm very concerned my 105 lb. Wife could lose control and seriously hurt herself or others. I have read numerous message boards and this is a problem that saturn is aware of and is unwilling to do a recall- they just want to make more $$ buy charging over $1,000 to replace the steering column which in a lot of cases it sounds as if it could be a cheaper fix than what saturn wants to charge consumer for. Bottom line is that a car with only 50,000 miles should not have this problem and saturn should be liable and correct these safety issues. What will it take for them a few deaths before they realize this needs to be corrected?

Filed Dec 15, 2009 · Steering · NC

Power steering goes out frequently on 2004 saturn ion. Checked fuses, no problems with fuses. Saturn wants to charge $100 just to diagnose the problem. Can turn off car and restart - this resets the power steering but only for a little bit. Sometimes it goes out constantly, sometimes not for a few hours or days.

Filed Dec 4, 2009 · Electrical, Steering · PA

I pulled into a restaurant and the car was fine, when I went to leave the car would not start. I had aaa come out, they told me that I need to have the car looked at. The steering wheel will turn, but the key will not. The battery is not dead as all the lights work for the car but the key is not working. This problem happened once before but after waiting a few minutes the car simply started. Now my car has to be towed to a garage, to be fixed. I looked online and have seen many other 2004 saturn ion owners have the same problem turning their car on in the cold.

Filed Nov 7, 2009 · Steering · 77,000 miles · IL

Power steering keeps going out and in the winter sometimes does not want to start. The steering started about a year ago. Happen once then not for months. Now is a daily occurrence. I live 13 miles from my job. I goes out at least 4 times on the way. It would probably be more if I had more stop signs to restart the car at. I am a puny girl and is sometimes hard for me to strong arm the steering when it is not working. Of course my warranty is past. Now my problem is winter is coming, I have a 7 year old son that I have to take to the country at 5:30 in the morning to the sitters. I am worried to death about him being in the car with me if I have no power steering and this car decides to start sliding. I don't think it possible to steer out of a spin. How many complaints have to be made about this before something is done about an obvious manufacturer mistake. Will it take people dieing? I hope to god not. So your answer to were there any deaths or injuries? Is....not yet. Please help!!

Filed Oct 2, 2009 · Steering · 77,042 miles · CA

Tl*the contact owns a 2004 saturn ion. While driving 65 MPH he noticed that the vehicle suddenly lost all power steering. A local mechanic stated that the steering chip needed to be replaced. There were no prior warnings. The current and failure mileages were 77042. Updated 02/1710 *bf the steering controller was replaced, however the problem continued. The consumer stated he would have to pay an additional $1000 to replace the main computer. Updated 02/19/10

Filed Sep 22, 2009 · Steering · 112,000 miles · VA

Experiencing continuous failure of the power steering in my '04 saturn ion. Steering can lock up at any given time after start up and has done so on an every trip basis for the past 6 months. The dealership's diagnostic didn't find anything, but offered to replace the power steering column for almost $800; which as I have read doesn't guarantee fixing the problem. Losing your power steering while driving is a safety issue and I feel that if this issue is prevalent in the ion series, saturn/gm should address it accordingly.

Filed Sep 14, 2009 · Steering · 60,000 miles · NV

2004 saturn ion quad coupe. 2.2l man. Power steering fails seems to be random as to when it fails. Repeated fails, usually multiple times in a day. Makes driving the vehicle very difficult and if not expecting it can make for a close call. Failure has not been correct as of this time. Old part can be made available once repair is completed.

Filed Sep 6, 2009 · Steering · 86,000 miles · WI

My power-steering keeps going out on my 2004 saturn ion. The message center beeps and then the steering goes out. Turn the car off and then back on and steering works.

Filed Sep 2, 2009 · Steering · 57,807 miles · CA

I drive a 2004 saturn ion. About two months ago my power steering started to go out at random times, however, when I would turn the car off and then back on it would be fine. I did bring it in to a mechanic and had it looked at. He found no error codes and no duplicate of the problem because it was at random times. A couple weeks ago it started to turn off a couple times a day. I finally brought it in again when it turned off on me on the freeway and I almost crashed when a big rig swerved. My mechanic was able to verify there was an issue with the power steering column & modular. That part was $560.53 (not including labor). Further research into this part on my car with the help of my mechanic showed that this is a very common issue with my saturn make. However, the story does not end here. After replacement of this part my mechanic discovered the cause for the steering breaking. The motor in this column piece fries the whole modular. The replacement part for this was another $175.00. The saturn factory has plenty of steering columns in stock however because of the increase in demand for the replacement of the motor, the part was on back order for a couple of weeks. Yes the whole process was frustrating and expensive but having power steering go out unexpectedly is very dangerous. Someone should not have to die or be injured in an accident before a safety recall is forced upon saturn.

Filed Aug 29, 2009 · Steering · 59,700 miles · OH

The power steering in my 2004 saturn ion keeps going out. It usually occurs after it has rained, and it has also occurred after several minutes of driving. It is becoming more frequent, even when it is not raining. It appears that the motor for the power steering needs to be replaced.

Filed Aug 29, 2009 · Steering · 62,000 miles · GA

The power steering motor keeps going out on my 2004 saturn ion while I am driving it. It goes out almost every time I drive the car- sometimes while in the middle of a turn, making it very hard to steer. Saturn will replace the steering column for about $1000 but after reading many many people online complain of the same issue I feel it should be a safety recall!

Filed Aug 6, 2009 · Steering · 35,000 miles · KY

Power steering light comes on,steering becomes nearly impossible,. Trouble began around 2 months ago, now happens 2-3 times daily, very scary, as I travel a great deal on the highway. Via internet searches, not an isolated incident, dealership quotes 800.00 to 1065.00 to replace entire steering column. Have been advised, dealership charges this amount,to replace entire steering column, removes the bad component, then resells remainder of column for profit. The consumer needs to be protected, and these vehicles need to be recalled and steering columns replaced at no charge to consumer. Brought my ion brand new in 2005(year end sale),so unbelievable that 4 years later,,routine maintenance maintained and 39,000 miles, this is happening. We(consumers that trusted saturn) need help in remedying this situation and shouldn't have to come out of pocket to do so!!!

Filed Aug 3, 2009 · Steering · 44,000 miles · VA

Power steering keeps going out. After car is stopped and key turned off and then back on the problem corrects itself. This happens sometimes once a day or ten times a day. Cannot predict when it will happen. When it happens in the middle of a turn it is very hard to control car. Have seen a lot of complaints on line similar to mine and wonder why there is not recall.

Filed Jul 28, 2009 · Steering · 50,000 miles · PA

I own a 2004 saturn ion that occasionally loses electrical power steering while driving. It started happening after they replaced my ignition a few months ago, which had known issues while starting in the cold. While driving down the highway, the pwr str light will sometimes appear and that is when the steering goes out. Consumers should not have to pay for this repair because there are several posts out there on the web about this problem. It is a safety hazard that can cause accidents.

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