2007 Saturn Ion: doors won't lock, open or latch

Filed Jun 26, 2017 · Electrical · 46,368 miles · AZ

Tl* the contact owns a 2007 saturn ion. The contact stated that the key would fail to release from the ignition when the vehicle was turned off. The contact also stated that sometimes when clicking the door lock switch on and off, when straightening the steering wheel or depressing the brake pedal, the key would release from the ignition switch. The failure recurred numerous times. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 46,368.

Filed Jan 26, 2016 · Driver assistance, Electrical · 126,000 miles · MO

I have to have the electrical computer replaced - the car drops to 1st gear and doesn't move up, the door locks lock then unlock and continue to do that, the engine light comes on, the power steering alarm comes on (but I don't lose power steering) and the speedometer stops working! This happens while driving with no notice except the door locks start first them the other issues happen simultaneously.

Filed Aug 3, 2014 · Airbags, Electrical · 90,000 miles · CA

Saturn ion ignition switch has been replaced twice & my car still does the key sticks, doors won't unlock but now after dealer did work the air bags off and misfire #3 cylinder & shifter loose & shifter handle jiggles out of place. Timeline: may 7 2014 ordered ignition switch mark christopher chevrolet may 18 key stuck ignition doors wouldn't unlock - finally able pull key out but car was still running without key towed to mcc car not safe to drive, may 19 4:35pm received call from service manager stating car is there & part still back ordered. From may 19 2014 until july 27 they had my car. But june 4th stopped by dealership after receiving a parking ticket on my plate #. The dealership told me my car was never towed to them. . Following day they called said it was there. I kept calling for updates over next 2 months no one called me back that was because service writer quit & my paperwork car etc was lost again. My car is in worse condition now . I'm perplexed at situation that gm allows dealerships give customer car was allegedly repaired back in worse condition where is the moral compass I really feel unsafe & scared I may cause an accident & hurt some innocent person because of my car not being fixed properly. Mcc has acknowledged car isn't fixed right they backordered shifter because they say that's the new problem stemming from ignition switch recall.... It's been painful and tiring struggle plus my car is worth nothing now 7502.00 3 months ago kelly blue book.... Now they won't even give me 3000.00 I'm almost ready to give up & just take the loss of money because they don't care about me, you or anyone on the road ... Having a congressional investigation did nothing but insight the dealerships to become rude & accuse customers of "wanting 10years cars fixed for free" quote from the service manager at mcc. Very condescending & disrespectful.

Filed Mar 21, 2013 · Electrical · 59,600 miles · NC

I was unable to remove the key from the ignition switch to turn the car off. I had noted in the months leading up to this first occurrence that I was able to turn the car off, removing the key from the ignition switch, without putting the car in park first. I contacted saturn's 800# for assistance and they had me remove a fuse from the engine to turn the car off. The car was towed to a saturn dealership the next day, june 1st, where they had to completely replace the ignition cylinder as the key could not be removed. Then, in march 2011, I found the key had a tendency to get stuck in the ignition until, once again, I could no longer remove the key or turn the car off. Recalling removal of a fuse after the first instance, I did so again in this case until I could get it to a garage for repair. I contacted saturn's 800# to advise them as to what had again happened, inquiring if there had been any sort of a recall. I was advised there was not. I took the car to my own garage for repair and they had to completely replace the ignition cylinder & switch. However, they were able to dislodge the key this time. The vehicle mileage at the time of repair was 120462. Now, in march 2013, I am once again finding the key having a tendency to stick. I can get the car to turn off, but the locking mechanism will not disengage the door locks. Unless the door locks disengage, I cannot get the key out of the ignition. On occasion, I've been having to restart the car multiple times before the locking mechanism will disengage the door locks allowing me to remove the key. My current mileage is approximately 165,000.

Filed Aug 26, 2011 · Electrical · 96,000 miles · AL

Tl* the contact owns a 2007 saturn ion 3. The contact stated that the key had become stuck in the ignition and the vehicle would not start. The contact was able to turn the key but the vehicle would not start and the doors would not open or unlock. The vehicle was not inspected. The contact spoke with the dealer and was told that the failure was common but the vehicle was not repaired. The VIN was not available. The failure and current mileages were 96,000.

Filed Nov 24, 2010 · Locks · 140,000 miles · WI

Tl*the contact owns a 2007 saturn ion. The contact stated that both the driver side and rear passenger side door locks failed. The doors would unlock while the contact was driving. The vehicle was taken to a local repair shop where the contact was informed that the latch mechanism needed to be replaced. The contact called the manufacturer who offered no assistance. The failure mileage was approximately 140,000.