Tl* the contact owns a 2008 saturn outlook. While driving and also while in park, the liftgate opened and closed independently. The vehicle was not diagnosed or repaired. The vehicle was previously repaired per the federal safety agency campaign number: 15v415000 (structure). The manufacturer was notified of the failure. The failure mileage was 67,000.
2008 Saturn Outlook body complaints
Page 2 of 3: complaints 11 to 40 of 46, newest first, as owners wrote them.
My 2008 saturn outlook apparently has had a defected sunroof that gmc has been tracking for years now but has not incorporated any recalls to fix it. We just moved from ca to va and are just now experiencing actual rainfall that leaks through the body of the vehicle and into the floor of the driver and passenger floorboard. I haven't experienced any electrical issues yet but I know they are coming. However, we are experiencing mildew and mold smell in the car which is not good to be inhaling for anyone in my family. My question is what is gmc doing about this!!!
Sporadically, water leaks from the ceiling air vents/rear view camera/ a-braces/ airbag covers and basically any other place water can come out of. I have had it to the gmc dealer 2x to look for the issue but they cannot replicate. In viewing information online (specifically edmonds.com) it appears that this has been a well known problem since the auto was manufactured - I am just lucky that mine has been sporadic. It has not effected components of the vehicle yet, but if it keeps happening I have little doubt that there will be issues - parts corroding, electrical issues, etc. As mentioned earlier, it baffles me that there are 18 pages of identical complaints, yet the manufacturer has never been made to do anything about it - an idiot can tell that there has to be some manufacturer defect to have that # of occurences. I really don't expect anything to come of my issue, but wanted to document what has happened in case there are more serious issues later such as an accident caused by equipment failure due to water damage - it is only a matter of time before this defect causes serious harm to someone.
Tl* the contact owns a 2008 saturn outlook. On a rainy day, the contact noticed that the rear moon roof and the front sun roof were leaking water. The vehicle was taken to the dealer where it was diagnosed that the rear sun roof was detached and caused water to leak into the vehicle. In addition, water was leaking from under the dashboard to the floormat. The air bags sensor was corroded due to the water leakage from the roof. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
Tl* the contact owns a 2008 saturn outlook. While driving in the rain, the vehicle collected water within the wedging of the sun roof and headliner and began leaking from any opening within the vehicle (doors, vents, etc). When the vehicle was parked and/ or stopped, the vehicle began to accumulate water on the floor of the vehicle. The contact stated that the ignition key was stuck in the ignition switch and caused the vehicle to stall. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failures. The VIN was unknown. The approximate failure mileage was 165,000.
My car has problems with the prop rod recovery system. The back hatch is very difficult to raise and lower. It has fallen on me when I've been trying to carry in groceries and it almost came down on my grandson's head when he was standing next to me to help carry in the groceries. When I read an article in the business section of our local paper about a recall on 2007-2010 saturn outlooks with the same problem I assumed my car was recalled. At my last service at the gm dealership I asked about this recall. They looked it up and said mine wasn't part of the recall. They said it would cost $180-200 to fix it. I called the saturn customer service line to double check whether my car was on the list. I was advised to make a formal complaint to the federal safety agency to hopefully have gm or whomever to extend the recall to my model since it clearly has the same issue. Thank you
Car parked in owner's driveway. All windows and sunroof closed. After a heavy overnight rainstorm, owner drove car down driveway and heard a rush of water toward front of car. Owner saw water dripping from under glove box compartment, and substantial water on passenger side floor mat. Owner able to drive to work and parked in work parking ramp. After work, owner attempted to start car to go home, experienced no crank/ no start. Lights did come on but key then stuck in ignition. Car battery eventually died due to inability to turn off lights. Company called to jump start car, company attached jumper cables and lights came on, voltage good, car still no crank no start. Car was towed to dealership. Dealership diagnosis water leaked from the sunroof into the front of car and into the fuse box, requiring a new fuse box, all new terminals and new wiring. Cost for repair estimate $800-$1000. Calls to cm/saturn offered no assistance with vehicle repair or cost assistance at all. This incident is exactly the same as a known technical service bulletin by gm #08-08-57-003f floor wet under carpet/engine continues to run with key off/possible no crank/no start/communication loss/various electrical concerns (seal seam).
Tl* the contact owns a 2008 saturn outlook. The contact stated that while attempting to utilize the automatic liftgate feature on the vehicle, the trunk would fail to remain open and potentially fall on the head of the whoever is attempting to load or unload the vehicle. The failure occurred intermittently. The contact received notification of the federal safety agency campaign number: 15v415000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 95,000. ...updated 02/03/16 *bf
My car was just purchased 3 months ago and it is leaking water heavy into the driver and passenger compartment from the roof area into the headliner, a lot of sloshy while driving from roof area the carpet creating mold, bad odors and possible electrical issue with water dripping on defrost blower near drivers wheel well prior corrosion present there.
While traveling on the interstate on a rainy day with the windshield wipers on, water entered the vehicle from the windshield on both sides. Water was also dripping from the side air bag location.
Water leaks into my vehicle from a variety of locations. One through the back-up distance indicator in the back of the vehicle, down the insides of the door panels onto the driver and passenger floor, and down the inside of the windshield. My car started not turning off when I would turn the ignition off with the key and pull it out. I brought it to a mechanic and he fixed 5 leaks in the sunroof drains. Now my blower motor won't work, but my car does turn off again when I want it to. Mechanic said I should bring the car back in to have all the carpet/seats taken out and completely dried out so I don't get mold under the carpet, too. Don't have the funds for all the fixes for this vehicle and the electric problems, so I'll have to do one at a time. I love the vehicle, but it's a love/hate relationship. I the leaks and the damage the leaks caused, since they are known issues, were covered under some kind of a recall.
The problem starts with heavy rain leaking through the sun roof. According to the ed morse dealership representative, the sunroof is projected to pass some water (very few) that will drain through the drain tubes located at the front and rear columns (sides of the windshield). However, the tubes may get clogged an the water starts leaking inside the car through the columns were airbag are located. Nevertheless, these tubes are not long enough to drive the water until the bottom of the car so the water will leak into the inner fuse block, will damp the carpets on the passenger and driver sides and make much more damage than you can believe. As the insulator between the carpet and the floor is like a sponge, it will absorb the water and soaks all the connectors that run below the insulator (cables that run from the battery, to the seats motors and heater, etc, etc). Not to mention that it may damage the airbag triggers mechanisms located on the columns besides the windshield?.based on the number of complains about this issue at the internet, why nobody has done anything yet? What if the front sides airbag does not deploy as expected due to this rain inside the car????? The federal safety agency should seriously inquire gm for that as it may put many lives at risk. And not only to saturn outlook owners. The same is happening to gmc acadias and buick enclaves....there are many forums with such complain at the internet and in one of them a representative from gm ask us to contact her but I sent her 2 e-mails and so far I have no answer. Her e-mail is [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I just left my 2008 outlook xr at the dealer. According to them the problem are the tubes that drain the water from the sunroof. These tubes run inside the front and rear columns (on the sides the windshield in the front and the side columns on the back of the car). These tubes are not long enough to drive the water until the bottom of the car so the water will leak into the inner fuse block, will damp the carpets on the passenger and driver sides and make much more damage than you can believe. As the insulator between the carpet and the floor is like a sponge, it will absorb the water and soaks all the connectors that run below the insulator (cables that run from the battery, to the seats motors and heater, etc, etc). Not to mention that it may damage the airbag triggers mechanisms located on the columns besides the windshield?.based on the number of complains about this issue at the internet, why nobody has done anything yet? What if the front sides airbag does not deploy as expected due to this rain inside the car????? The federal safety agency should seriously inquire gm for that as it may put many lives at risk. And not only to saturn outlook owners. The same is happening to gmc acadias and buick enclaves....
After the vehicle sat in rain (sun roof closed of course), water was noticed running down the a pillar and out the sunvisor brackets and pooling on the floor. Upon inspection, it was noticed that water is building up in the sunroof bracket/frame and overflowing into the vehicle. It's likely the sunroof drain channels are clogged.
2008 saturn outlook xr. Has been in the shop seven times over three years for water leak. Have had sunroof serviced multiple times, leaking body seam along firewall supposedly repaired, electrical short circuit repaired due to water, front carpets replaced. The carpets are still wet and the vehicle is still leaking.
Last week we had heavy rain and rain began leaking into the car near the front pillar on the passenger side. The next day the car would not start and it appeared the battery was dead. When I had it tested it showed it needed replacement. I purchased the battery and went to have it installed. While I was there I turned the car off and the engine was still running. The technician advised that the fuse box was coroded and cleaned the connections. The car continued to remain on throughout the day until it seemed to dry out. It rained again yesterday and the same issue occurred where there was water leaking from the driver side pillar near the air bag. I noticed the car staying on one time and then the next morning the car would not start. I began researching the issue and found similar complaints from other gm users. I am concerned not only about the electrical system, but potential mold and contacted the dealer as many noted there was a service bulletin. They were unable to assist as there has not been an official recall. I would urge that this be pushed as it is another known issue with gm cars that gm refuses to do anything about: 2007 gm acadia consumer complaints odi id number specific to water leak: 10258230 (this is my complaint id #) 10255735 10254149 10248331 10211267 10210839 10210533 2008 gm acadia consumer complaints odi id number specific to water leak: 10246694 10243591 10241649 10230134 10229896 10212682
Near the end of may 2012, I was backing out of my driveway which slopes slightly downward, and suddenly water started coming out of the rear overhead lights. When the car reached level ground the water then came out of the passenger-side windshield pillar and the sunroof as well. I brought it to a gm dealership and they told me the sunroof drain tubes were clogged. It cost me $90.00 to have them clean it out. The car is normally garaged, however we had driven it during a rainstorm the day before this happened. Afterwards we started noticing some crazy things happening to the electrical system of the car. Sometimes the radio would stay on even after the key was removed and opening the doors (which normally would shut everything down.) sometimes the front door panel speakers would not work at all, or one would work or both would work. Right now the drivers side is not working. Then the day after the car was out in a torrential rain storm sometime near the end of february 2014, it would not start at all. It was completely dead and I had to call aaa to get it started. The aaa guy said to check this car out online for electrical problems, which I did and found volumes of complaints stemming from this issue, as well as several gm technical service bulletins or tsb's as they are referred to. I once again brought it to the gm dealership which knew about the issue and repaired it at a cost to me of $810.39. Gm has not addressed this issue directly, nor has compensated any of the consumers who own the vehicles that all have this problem, namely saturn outlook, gmc acadia and buick enclave from 2008 - 2010. I feel that it is irresponsible and unethical for them to pass this problem off to the consumer. This is not a normal wear and tear issue and I want to be reimbursed, and I'd like them to inspect and repair for free the electrical system as well for other damage.
Power train warranty expired 11/1/13 and now my outlook won't go reverse, 3rd or 5th, check engine light illuminated, I'll take it tomorrow to the dealer and find out if it's the same problem everyone has been having with the TCM or if it's the reverse clutch plate (waved). I also have the other common problem with the leaky sunroof, water comes down the driver floor board by the parking brake. This is my first gm and it looks to me like it's going to be my last. I'm going back to toyota! I wish I had known all of these problems, I would had never bought this SUV if I knew this info exist online, live and learn! I can't believe gm knowingly allows these problems go on and won't do anything to correct it.
Water has been leaking in my 2008 saturn outlook for over 2 years. It originally started leaking in through my lights and more recently has started to leak in through the air bag covers which caused the "service air bag" light to come on. I am fearful about the airbags working properly with possible water damage. I have spent the last hour online reading hundreds of complaints from other saturn outlook owners who have had no resolution in having this problem fixed. Gm needs to do the right thing and have the vehicles recalled and fixed.
10/12/13 we had several inches of rain & the next morning I noticed the floor boards were wet. Again, the evening of 10/15 we had severe rain storms with flooding in our city. The next day when my mil & I got into vehicle the floor boards were soaked. When we put our seat belts on they too were wet. I took the vehicle to a body shop on 10/16 & have a statement that it would be a costly repair, mold was present & he stated it was not recommended that I drive it due to possible electrical problems. On 10/23 I picked the vehicle up from the body shop & noticed the mold on the headliner of the passenger side & driver side floorboard. I immediately called the dealership (covert buick) where I purchased the vehicle & told them I would be bringing the vehicle to them first thing in the morning. 10/24 I attempted to start the vehicle & it would not start. I called the dealership & spoke to the service manager tom. He sent a tow truck out to bring the vehicle to the dealership. Prior to the tow truck arriving I cleaned out all my personal belongings & upon doing so I found that the third row cup holder had standing water in it & mold was growing in it also. Upon arriving to the dealership tom stated he "got me a loaner vehicle approved by [xxx], they usually don't do this" & told me I would "likely not hear from them until wed, 10/30 as they were very busy". I did not hear from tom until fri, 11/1 at 3pm. I returned his call at 5pm & he explained that they assessed my vehicle & it would cost me $1900 for repairs. "there were leaks found & water damage caused a short in the battery." I then explained that I did not feel this was something I should have to pay to get fixed as I had just purchased the vehicle from them. Asked him to escalate to his manager & get back to me. I received a call from tom 11/4 stating covert was not going to pay for the damage. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Our saturn outlook has had problems that have accumulated more recently that include the steering box failing (audible popping when near neutral steering position), the electronic stability control and brake simultaneous lights with feedback in the brake pedals (even when ABS is not active), and a very annoying weather/water leak from an unknown source that is soaking the passenger carpet after every single rain. None of these items were covered under warranty, and I'm returning the car for the second time tomorrow to the dealership to investigate the leak (again) and the stability control. I already replaced the steering box, out of pocket, for over $1000. We just paid the car off and bought it new in 2008. It barely has 50,000 miles on it, and this is not a quality product. The ride, handling, interior features/space are outstanding, but there are too many faults for such a new(er) car. I also replaced the water pump a few months ago, but that was at the tail end of my warranty (now expired). After only 5 years and 50,000 miles, I'm looking at expensive monthly payments for a new vehicle to replace what should have lasted at least another 5 years comfortably without major defects. It's no wonder saturn went out of business and that gm has nearly failed so many times...
During rains, leaks in the left rear in spare tire compartment, affecting the carpet, and flooding the back storage compartment.
Water leak from sunroof traveled down the driver's pillar and through the dash, onto the floor. This caused an electrical shortage which caused the emergency brake warning bell to sound. Water was also leaking out of the curtain airbag badge on the pillar potentially compromising the airbag. Water soaked the driver's carpet and mats. Now the dashboard indicator light for RPM is operating sporadically.
I took this vehicle to an automatic car wash. About halfway through, water started pouring into the vehicle through the overhead console and the passenger side a pillar because of a leaking sunroof/moonroof. I understand from research that this is a repeated issue with these vehicles, yet gm will not fix them. Something needs to be done. I paid $20k for this vehicle two months ago and I have made one payment of 72, and now I find out that the vehicle can never get wet or there will be problems.
The sunroof is leaking water. Had to take it to the dealer several times before they say they fixed the problem. I do not believe it is fixed. This issue of leaking sunroofs/ moon roofs has caused numerous problems in the same make/model vehicles and the leaks caused electrical problems, mold etc. In these vehicles. I will not drive my vehicle on days it looks like it might rain for fear it will leak again. As I understand this problem cannot be "fixed" and it is only a matter of time before mine leaks again. My vehicle only has appx 36000 miles on it. I should not be afraid of driving my vehicle. I want my money back.
Water leak from sunroof traveled down the driver's pillar and through the dash, onto the floor. This caused an electrical shortage which caused the emergency brake warning bell to sound. Water was also leaking out of the curtain airbag badge on the pillar potentially compromising the airbag. Water soaked the driver's carpet and mats. Now the dashboard indicator light for RPM is operating sporadically.
We noticed that we were getting water in the car coming from the rearview mirror. We were finding water dripping through sunroof and going to the mug box. We noticed electrical problems also: the heating/cooling motor in the front of the car stopped to work and we have to change it. The buttons for rear wiper does not work anymore. The water overflows into the car and after a rainstorm we had 1.5 inches water below driver and passenger seats. I know that there has been several customers that had similar problems with the sunroof drains. It is a poor design that the saturn corp.
Purchased on 9/17/2008 and noticed a wet smell and brought it in 12/1/09 we also informed them of an electrical problem dvd/rear hatch - they found no problem with any of the issues. On 2/10/10 car in due to a wet smell rear hatch/dvd electrical issues. Found no issue with hatchback but the waterleak report "exterior - poor fits, water tested- removed headliner found excessive water leaking around glass-water running down headboard to rear - necessary sunroof window replacement. 4/14/2010 back with the dome light not working and smelled wet- dome light "inop verified due to water intrusion from sunroof leak"asked them to check the rear seat tracks -lots of rust- "surface rust on seat tracks- per tac normal condition - did spray down with silicone lubricant". In 6/8/2010 because of wet smell service states, "verified water in vehicle above headliner, removed headliner for water test - removed sunroof module and installed urethane sealer in drain holes and removed cross hatch area in drain tubes - watertested good" and under repair 1 "07-08-57-002e water dripping from 'a' pillars or ropcode:c9818 and repair 2, "07-08-57-002e water dripping from 'a' pillars or ropcode: c9820. Back on 8/24/2010 because a molding would not stay attached and front seatbelt adjusters was cut. In 12/23/11this time to rosner chevrolet - electrical issues with warning lights-"open recall 10085 and they rerouted wireharness/replace-open recall- replaced connecter and re-routed harness as per recall". Noise coming from the tires and"both front hub/bearing assemblies to be bad and replaced both left and right". The car has continued to stink like "wet dog" even though we are not seeing any dripping water. Today used a moisture meter - high levels of moisture throughout the entire car - all 4 door frames, the flooring, the hatch, pulled back floor mats to find white powdery mildew.
My 2008 saturn outlook (w/sunroof) engine continues to run with key off position (see gm bulletin #08-08-57-003c [seam seal] dated july 15, 2011) water leak at a-pillar caused various electrical problems such as engine continues to run with key off/possible no crank/no start/communication loss/various electrical concerns, which was the result of a water leak on the ip bec from the sunroof drain hose that exits through the vehicle at the plenum and re-enter through the "unsealed seam at the front of the dash". This can effect 2007-2010 outlook; 2007-2012 gmc acadia; 2008-2012 buick enclave. Gm only covers this to 3 yrs/36k mile warranty then gm requires owner to pay $400 to repair their engineering defect...
My 2008 outlook has been in the shop now three times for leaks. They can never find the leaks. Now I have the inner lining of the ceiling leaking with water from the rain and all my leather seats are wet, the inside of the windshield was wet along with all my lights dripping with water. I have read on so many forums how the electrical problems all started with these leaks and we should have a recall before anyone gets killed from the car dying on the highway while driving.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2008 Saturn Outlook?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history