I live in virginia. It my sunroof leaks every time it rains and floods my floor. After checking online I found that I am not the only one so I want to make a complaint. I brought my car with only 26000 miles last year from a used dealership.
2008 Saturn Outlook body complaints
Page 3 of 3: complaints 41 to 46 of 46, newest first, as owners wrote them.
Tl* the contact owns a 2008 saturn outlook. The contact stated that the engine stalled when the accelerator was depressed. The vehicle was taken to the dealer, but the manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 4,500 and the current mileage was 41,000. Updated 11/07/11 *bf updated 06/13/2012
Tl* the contact owns a 2008 saturn outlook. The contact stated that water was leaking into the vehicle through the roof, causing various electrical problems with the vehicle. The contact took the vehicle to the dealer where the dealer was unable to determine the origin of the leak but repaired the electrical failures. The dealer discovered water in the fuse box and transmission control module. The contact stated that the failure recurs in rainy weather and the contact believed that water was entering from the dome lights. The failure mileage was 39,500.
2008 saturn outlook xr w/dual sunroofs leaks water through inside corner pillars, which house seat belt and air bags. The water could compromise the effectiveness of the air bags and the seatbelt retractors. It will also leak onto drivers floor, through electronic components, which could cause loss of functions. Multiple reports have been made. Many owners have reported as many as 6 or more visits to have the condition corrected under warranty, to no avail. Gm apparently stonewalls complainants until the warranty has expired, and refuses to find a permanent fix for this problem. Problem has been ongoing in saturn outlook and other similar gm models since 2007. Water enters the roof, and runs to the lowest corner of the vehicle, depending on how it is parked. Although saturn is now defunct, there remain many of these vehicles in use. Gm should be required to develop a permanent fix, and recall all potentially affected vehicles to correct this dangerous ongoing condition.
I have a 2008 saturn outlook that around 25000 miles started leaking water from the sun roof, windshield pillars and headliner. The water leak also caused the brake switch to corrode and the emergency brake light and alarm to continuously go off. Vehicle was taken to the dealership that identified a recall for sunroom drains that to correct the issue. About 3 weeks later water started leaking into the vehicle again and it has been ongoing ever since. The vehicle has been back to 3 different dealerships a total of 5 times for the water leak and each time the leak would go away for a couple of weeks or so. The vehicle smells from the continuous leaking water. I was advised that once the leak was totally repaired they would work with me to replace the damaged carpets and headliner. Around october 2009 the saturn customer service offered me a complete bumper to bumper warranty to continue coverage on my vehicle and so they could work on the leak. In january 2010 the water leak re-appeared but all of the saturn dealerships had closed down and gm had not determined what dealership I should use. I was advised in february 2010 to use a local chevrolet dealership for all future repairs, I took the vehicle to this dealership for the water leak and another issue for repair and I was advised that the water leak was not a covered repair even though it was an ongoing documented issue. I was given a support number to call. When I called the number and open up another customer support ticket I was advised that I would be contacted in 24-48 hours. Two weeks later I received a call back and, I was advised that the extended warranty does not cover water leaks and they would not help me with my ongoing water leak. I was also advised that no repairs would be done for any of the water damage and that I would be charged at the end of my lease for all of the water damage. I have a leaking vehicle that smell s and the manufacture refuses to help me. What can be done?
Since I leased this vehicle, I have had to return it to the dealership a total of 6 times. My vehicle has been out of service for repairs for approximately 20 calendar days. The current mileage on my vehicle is 18,654. My vehicle has had problems with steering, transmission, and the electric seat, but the main reason that the vehicle was brought in for repair on each of the six visits is as follows: when raining, water appears in the following locations: (a) passenger side, 2nd column; (b) passenger side, directly below glove compartment; (c) passenger side, floor area; (d) passenger side door, floor area directly below door; (e) passenger side windshield, dropping from top of windshield area onto dashboard; (f) passenger side seatbelt -- completely soaking wet; (g) passenger side airbag plug, water dripping out from edges; (h) driver side seatbelt; (I) driver side window. Please note that this does not happen each and every time it rains; it happens every 2 to 4 times it rains. The last time it was brought in to saturn, smoke was pouring out from below the glove compartment and there was a very bad "electrical" type of smell. The headliner has been removed a couple of times; they have verified that there is dampness and a water leak above the headliner, but they cannot replicate or determine the source of the leaking. The dealership has informed that at this point they can do nothing further to determine the source of the leak. They state that an engineer from saturn must look at the vehicle to attempt to determine the problem. I have written to saturn and they are sending someone out to look at it next week. If it cannot be repaired, I am instituting lemon law proceedings. The car reeks of mildew.
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