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2011 smart Fortwo problems

The most common problem on the 2011 smart Fortwo is engine and cooling, typically around 27,200 miles. It has 2.0 times the complaints of a typical Fortwo model year.

Typical year2.0x the typical complaints
Owner complaints
16
Recalls
0
Service bulletins
54
Worst area
Engine
Fuel economy
36mpg

The worst 2011 smart Fortwo problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

  • Engine
    5
  • Electrical
    4
  • Seat belts
    4
  • Brakes
    2
  • Transmission
    2

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Engine
    5
  • Electrical
    4
  • Seat belts
    4
  • Brakes
    2
  • Transmission
    2
  • Acceleration
    1
  • Body
    1
  • Fuel system
    1
  • Tires
    1
  • Visibility
    1

Recalls

No recalls on record for this model year.

Defect investigations

Pedestrian alert soundsOpened January 27, 2023, closed August 7, 2023

the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.

DP22005

Technical service bulletins for the 2011 smart Fortwo 54

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 54 bulletins for the 2011 smart Fortwo

2011 smart Fortwo fuel economy

Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.

EngineDriveCityHighwayCombined
1.0L 3‑cylRWD333936
Electric motor Electric 63 mi rangeRWD947987 MPGe

What 2011 smart Fortwo owners say

Most recent owner complaints, unedited.

Filed Jan 9, 2023 · Tires · CA

175 55 r15 Tge tires wires startes to unravelling and chabgibg the ahape of tge tire.

Filed Oct 27, 2018 · Seat belts · 84,000 miles · MD

The driver side seat belt latch has failed for the second time in 2 years. The male end can not be inserted into the female end.

Filed Jul 31, 2018 · Electrical, Seat belts · 64,000 miles · TX

The metal seat belt connector frayed in to two pieces. Replaced with oem part. It frayed again. It's a 2011 driven by a 75 yr.old senior citizen. Mercedes accused owner of maliciously cutting cable. Extreme safety hazzard.

Filed Aug 29, 2017 · Seat belts · IL

Safe belt buckle jammed or can't click

Filed Apr 27, 2017 · Engine · 51,000 miles · CA · fire

I was driving eastbound in the number 1 lane of california highway 24 about 1/4 mile before the tunnel road exit. I heard a noise coming from the engine are of the car, looked at the instrument cluster and noticed that the engine light had illuminated, and experience a sudden loss of power. I pulled off of the highway at the tunnel road exit and stalled on the off ramp. I attempted to restart the engine twice by turning the key. I saw smoke in my rearview mirror, exited the vehicle, and saw flames coming from underneath the vehicle. I called 911 and gave the dispatch operator my location. By the time the highway patrol and local fire department arrived, my car was totaled. The attached photos tell the story of the damage.

Filed Oct 8, 2016 · Fuel system · 54,000 miles · VA · crash · 2 injuries

The car broke down on exit 231 b in virginia. The smart had a gas tank defect. I was nearly killed. I have taken the car to tysinger motors in virginia multiple times.

Filed Sep 28, 2016 · 10,004 miles · FL

After only 10.000 miles the engine mounts all go bad!

Filed Sep 15, 2016 · Body · 15,000 miles · NJ

The panoramic roof is crazing! It's unsafe to drive the car because the glass can shattered on top of my head at any giving moment! When it's raining or washing the car at the carwash the roof is also leaking. This is a very common problem with the smart car passion model! A lot of complaints about it!

Filed May 21, 2015 · Seat belts · 57,200 miles · MD

My wife was departing with the car and when she tried to insert the seat belt buckle and it would not insert. I called the mercedes dealer and they said it was a common failure but they wanted to charge me for the repair.

Filed May 4, 2015 · Engine · 36,200 miles · OH

2011 smart fortwo coupe. Running rough and showing check engine light with obd code p0302. Mercedes-benz dealership found misfire on cylinder #2. Further investigation found cylinder #2 leaking 75%. Removed and replaced cylinder head with a new cylinder head as a "goodwill repair." this particular mercedes-benz dealer has done 14 of these repairs to date. This appears to be a problem with a number of the mitsubishi engines used in the current model smart fortwo.

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Questions about the 2011 smart Fortwo

Is the 2011 smart Fortwo reliable?

Owners have filed 16 complaints about the 2011 smart Fortwo, 2.0 times a typical Fortwo model year.

What is the most common problem with the 2011 smart Fortwo?

Engine and cooling, with 5 complaints, typically around 27,200 miles. Next is electrical (4).

How many recalls does the 2011 smart Fortwo have?

No recalls on record.

What gas mileage does the 2011 smart Fortwo get?

Official estimates for the 2011 smart Fortwo range from 36 mpg combined. The most efficient version (1.0L 3-cyl, RWD) gets 33 city and 39 highway.

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