2014 Starcraft Travel Star Exp problems

Filed Jul 9, 2014 · Fuel system · WA · crash

I have entered the wrong product since it is not listed in your data base. An entire company fleet of 2012-2014 starcraft 14 passenger propane buses have had repeated failure of the fuel pumps; even when new, and even though the manufacturer claims to have a "third generation" "improved" fuel pump. The fuel pump failure happens often and repeatedly, without warning, even though the manufacturer states the driver should have 15-20 seconds before total shut down. Drivers have complained stall is immediate with no warning from dash panel sensors, by a complete loss of power steering and limited braking. Drivers have had this occur while traveling on major highways, endangering both their lives and that of their passengers. In one instance, a bus carrying passengers stalled on a major freeway and a second bus had to be called in to pick up the stranded passengers. This all occurred on an entrance/exit ramp. Drivers are forced to drive these dangerous vehicles, as the company has decided to phase out the diesel vehicles, and "go green" with propane - but this should not be done at the cost of seriously endangering people. Drivers have repeatedly complained that they do not feel safe driving these horrible vehicles with their defective fuel pumps (and back and leg issues due to a non-adjustable seat for tall drivers), but concerns have fallen on deaf ears; and the manufacturer keeps saying they fixed the problem with the new pumps and/or vehicles. However, this is not true - even the new pumps and new vehicles continue to have this persistent problem - for the past 2? Years, and continuing right up until this complaint on july 9 2014 - on 100? Buses. This needs immediate attention please.