The radio started turning on and off repeatedly and does not work. The back door will not open using any of the buttons.
2019 Subaru Ascent electrical complaints
Page 2 of 6: complaints 11 to 40 of 160, newest first, as owners wrote them.
Arrived at my car after traveling for the weekend, and arrived to my car to find out the battery was dead. Nothing on, lights were in Auto like normal. The last thing I did after getting out of my SUV was grabbed my suitcase from the trunk. I think it must not of latched correctly and it drained the battery. There is supposed to be a light delay to preserve the battery but it did not work in this case. I still can't open the trunk. This happened once before while camping with our dogs we left the tailgate up to unpack and pack the SUV. We loaded the dogs up to leave the campsite. When we went to start the SUV the battery was dead. Seems leaving the tailgate open drains the battery. The problem is even after we got our car jumped and the car was operating okay, we could not open the tailgate. It just makes a beeping sound like it wants to release but will not open. The manual handle should allow anyone to open the gate even if there is a electrical disturbance. This is a safety issue related to not being able to get our dogs out of the cargo compartment. Our dogs are over 100 lbs and their travel crates are large and need to be opened from the rear of the vehicle.
Car has been not able to roll up driver side window for a year randomly. Suddenly 3 years old and battery is draining and RAB and Eyesight and engine light on. Took in and saying can’t replicate window after they DID replicate it 3 months ago and did not solve issue. Did battery parasitic draw and numerous parts of car are draining battery. Cannot find source.
Car system drains battery for no reason. Opening a trunk or door for a 5-10min to load or unload vehicle is enough to drain a new full battery. This can leave people stranded in parks and remote areas. We have had the battery checked and verified it is good. This problem has happened multiple times on our Ascent.
Battery drains and goes dead at least once a month. Battery was replaced by dealer and still having battery drain issues.
I parked my Ascent rear facing inside of my garage to unload my groceries. When i opened my hatch at the front button, the hatch only opened halfway. The hatch would not close with the push of the button and had to be closed manually. Once I returned to my Ascent to go somewhere, the hatch sensor beeped repeatedly, while driving, until coming to a complete stop. Once driving continued, the sensor continued beeping. This occurred with two straight vehicle drives. The entire course of the drive. I parked the Ascent in my garage and returned to the car the next morning and the Ascent would not start. AAA came to do a jumpstart with no remedy. We replaced the battery with a new, borrowed battery and the car started immediately with no beeping. We charged the old battery and replaced the new battery and the Ascent had no other issues, including easy startup and no beeping. There were no warning lights for any of the issues including the hatch or the battery.
Battery went dead after leaving tailgate open for 1hr
My vehicle won’t stay charged. We replaced the battery and still every single time I go out to start it it’s completely dead and I have to get it jumped.
The contact owns a 2019 Subaru Ascent. The contact stated that she became aware that the VIN was included in a recall. The VIN tool confirmed that the VIN was included in the federal safety agency Campaign Number: 22V907000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was not notified of the issue. The manufacturer was notified of the issue and the contact was informed that she would be notified within 24 hours. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Subaru Ascent. The contact received notification of the federal safety agency Campaign Number: 22V907000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Battery dead, once 6 months ago when rear gate opened and closed several times before staying open for a few hours before neighbor asked if I knew it was open. Battery dead after driving to 2 stops on 10/24/22 then dead again in airport parking on 10/28/22 when returning from trip. Took into dealership 10/29/22 and problem confirmed although not sure if it is the battery or charging the battery. No warning lamps. Have to wait by myself until I can get a jump start. Don’t know when or where it might not start, puts my safety at risk by not knowing where or at what time of day or night I might be stranded.
Battery drains fully from unknown reason. This has happened at least 3 times since purchasing the vehicle, brand new, in 2019. I have had to call roadside assistance within the first year and have purchased a 2 other new batteries. There were no light or other electrical items on which would have drained the battery. It’s starts slow where I need to jump start the vehicle about 5 times before the battery is completely dead. It puts me and my family at risk of being in an isolated or unsafe place when the battery dies and need to wait for roadside service. To my recollection there were no safety checks completed for this issue. I do have a scheduled appointment at a Subaru dealer on 10/27/22 where I will ask them to look at this. There were no warning signs or indications prior to the battery draining.
Vehicle has experienced total loss of power while driving under normal circumstances. This has occurred in a drive-thru, at 45 and 50mph, and also twice during 70mph highway driving. The entire vehicle shuts down and multiple dash board lights illuminate at the time of power loss. I first documented this on 4/7/22 and it randomly occurs every month, once it even happened twice in the same day. I had called the dealership (where I purchased the vehicle and have it serviced) multiple times throughout the spring and summer awaiting parts for the TCM recall with the assumption that this could be the issue. However , my vehicle passed the recall and even after the new TCM was placed on 8/19, I again had the same event on 10/1. Vehicle was taken in on 10/6 for diagnostics on this issue again and nothing found. I do not feel like the dealership has been accurately documenting my issues so I will need to be more persistent in getting someone to address the problem as this could be a serious safety issue.
2019 Subaru Ascent experience battery drain. Was able to start after jump and had 13 volts when returned home. Next morning it did start, barely, but was down to just above 12 volts. Appears to be the electrical system drain.
Subaru ascent issues with electrical system and battery. Engine cranks longer than it should before starting- anywhere from 5 to 25 seconds. Battery dead multiple times. Have taken to Subaru multiple times, they replaced the batter once but have ignored repeated requests to fix the issue of parasitic battery drain from faulty electrical system.
The contact owns a 2019 Subaru Ascent. The contact stated that the battery would be drained overnight and the vehicle had to be jumpstarted. The failure was intermittent at first but had since become constant. The contact stated that when the vehicle was first purchased, the dealer installed a new battery. The contact stated the battery level warning light was illuminated whenever the battery was drained. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.
Electrical (dead battery) issues. On 4 or 5 different days during the last 3 years, I have attempted to start my car and found the battery completely drained. In March of 2022, I replaced the battery at my own expense ($235.30). I assumed this would surely cure the problem. However, another dead battery on 8-18-22. I learned (at that time) there are numerous 2019 Subaru Ascent owners with similar problems.
My battery continues to drain prematurely. It’s been replaced twice within the year, and I just took it in for a 3rd time and the Subaru service department cannot diagnose the problem claiming my batteries were bad. There has to be an electrical problem. I’ve never owned a car with this issue and it’s less than 3 years old. It’s left me stranded with my children.
Electrical system repeatedly malfunctions. Intermittent starting and shut-off issues, rear hatch will not properly operate, per dealer the radio was replaced, and periodic unexplained battery drain issues resulting in replacement of battery. Dash warnings are displayed for no apparent reason. When radio was replaced there were still issues and dealer said it "would take a few days for the issues to resolve." Even after battery and radio replacement periodic shutting off car and restarting is necessary for volume control and station change. Safety could be an issue if car will not start, or shut off as related in a timeline attachment. Dealer is unable to reproduce periodic/intermittent issues.
Parked car in garage last night. All working properly. Attempted to start car in morning: tailgate open and no electrical activity Car battery dead
I am experiencing battery drain. I have replaced the battery and had the starter and alternator checked. Everything is fine, but the battery continues to drain inappropriately. Yes, the battery and electrical system are available for inspectioon. My son and I have been left stranded on multiple occasions, risking our safety. The vehicle was inspected and the problem confirmed by an independent service center, B & G Automotive, Eugene, OR. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others? There were not any warning lamps, messages or other symptoms of the problem prior to the failure.
What component or system failed or malfunctioned, and is it available for inspection upon request? Battery was drained completely when rear hatch is opened for the short period of time to unload stuffs from the car. Similar situation happened when the car was about a year old. When rear hatch was opened for less than an hour to sit at rear part of the car and watch an event, battery was completely drained and we had to call road side service to restart the car. My car is available for inspection. How was your safety or the safety of others put at risk? Both of my cases did not caused safety issue. But it will be a serious safety issue if it happens at a remote location where there is no other car or cell phone signal to call for help. Our family do travel to remote location where there is no cell phone signal. Has the problem been reproduced or confirmed by a dealer or independent service center? I am very sure that problem can be reproduce by simply opening rear hatch for a while. When I took car to the dealer, the representative was aware of the issue but was not willing to provide free service to fix the issue because basic warranty was expired. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. It first happened when the car was about a year old (12,000 miles).
The contact owns a 2019 Subaru Ascent. The contact stated that the battery was completely drained and the vehicle could not be started. There was no warning light illuminated. The contact had taken the vehicle to the dealer who diagnosed the vehicle and determined that the battery had drained and that the battery needed to be replaced. The vehicle was repaired however, the failure reoccurred. The failure recurred three times. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000.
My car battery went dead and I was unable to start the car. I was camping and fortunately the ranger had a battery jump box. There was nothing wrong with the battery. When I returned I asked the dealer about it and was told these new cars have so many things that need battery power and we must have opened the doors too many times. On 12/27/2021, I decided to purchase a new battery plus the portable jump box because I frequently hike and camp in places far from phone signal and didn't want this happening again. Next camping trip it happened twice. We made sure to keep the doors shut to keep interior lights off and turned the light off when the rear gate was open. The jump box was a life saver as again we needed to jump the car. Then next day as the car sat with all the doors closed, I started hearing beeping sounds almost like an SOS. Lights flashed. The car beeped more and more. We tried starting it to no avail. Luckily, we were able to charge the jump box and successfully start the engine again. This vehicle was made for an active outdoor life style. It is a safety factor to not be able to start your car.
The day I bought the car new I left the tailgate open all night the next day the battery was dead. This should not have happened to a brand new car. The next incident occurred this year on 3/18. I was sitting in the car waiting for my husband. I was there for about an hour. I was listening to the radio and talking on the phone. When I tried to start the car the battery was dead. The AAA person said the original battery was a piece of s**t. He recommended replacing it which I did.
Spent 5 hours at a tailgate/beach event with the rear lift gate open. I made sure that interior lights were off to avoid draining the battery with the lift gate open. When we were ready to leave, the car battery was dead. We were panicked because we have a 5mo old and had to track down another driver to borrow jumper cables. Once home, we discovered that the lift gate will always draw power from the battery unless you trick the hatch lock with an off-market device or carabiner clip.
2019 Subaru Ascent with a battery draining for no known reason. Found the lift gate open one evening in the garage when I had not driven the car recently, though had been in the garage and not noticed the issue. Replaced the battery and it was dead within a week. Spoke with a Subaru dealership who denies knowing anything about this issue and stated the diagnostic could take 10-20 hours at over $100.00/hr in certain cases. Really!!!
The Subaru Ascent I purchased in January 2019 failed to start on November 13th, 2021., with about 17100 miles! I contacted the dealer who asked me to Subaru roadside assistance to have the vehicle towed to the dealer. The dealer diagnosed the problem as a dead battery and replaced the battery. I had used the rear power liftgate the previous night to remove groceries. The premature failure of the Subaru Ascent battery represents a serious risk of leaving owners stranded away from home.
The vehicle keeps discharging my battery after multiple short trips. I have reported to dealer, they said it was a faulty tailgate sensor but after the repair, it still happens, with increased frequency over time.
My battery drains rapidly on many occasions, and as you can assume it is never a fun time being stranded. When you own a car this expensive, you expect it to work. We have replaced the battery twice already in our 2019. The car completely shuts down with the drained battery and leaves you stranded and begging for a battery jump. With two kids and being a women this leaves me vulnerable to many dangers. I would say including the time Subaru replaced the battery and the time my husband replaced it, we have lost total power due to this failure a dozen times or more. If I’m loading feed bags or recycling and the trunk is open for more then 30 minutes ,without the car being turned on burning fuel and releasing carbon dioxide into my face, the car will die. I am aware of it’s sensitive battery and try to avoid these situations, BUT it happened again on vacation this weekend prompting me to be quite angry with the car. It is a definite issue with the Subaru its-self and not an error on its humans part. The car battery drains completely because of wiring issues. The defect has cost me over $500 plus hours of stress and anxiety. I’d like to join the class action law suit against Subaru. After reading that they, Subaru corporation, claim no responsibility.
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