The battery drains prematurely. I have been stranded waiting for 3 + hours for roadside assistance due to dead batter 3 times in December 2021. The dealer told me that due to the number of computers in the 2019 Subaru Acsent that it had to be driven at least twice a week to avoid this problem. The dealer had to replace the battery under the warranty because it burned up when they tried to charge it. touring sub
2019 Subaru Ascent electrical complaints
Page 3 of 6: complaints 41 to 70 of 160, newest first, as owners wrote them.
Rear lift-gate (power tailgate hatch) emits an audible constant tone, and will not open. The car can be in park, off, or driving and will not stop the audible tone and the lift gate remains locked closed. You can not unlock the lift-gate by using the door mounted unlock, the rear lift-gate button or by key fob. No matter what the lift-gate will remain in a locked and fixed state. The only (temporary) fix is to manually disconnect the battery terminals and "reset" the car. No warning lights are displayed, dealership is unable to "find" a trouble code or fix. This is an ongoing problem, occurring with intermittent frequency. This is certainly a safety issue, as a rear occupant can be trapped in case of an emergency.
Recently have had issues with the battery. I've had to jump the car 4 times in the last month. The car was purchased in August 2021. I believe the electrical system is draining the battery.
Sunday, car wouldn’t start. Even though lights and display came on, engine wouldn’t turn over until I got a jump. After car started, center console went black and all infotainment, Bluetooth and rear view camera ceased to work. Drove hour and a half on highway. Monday morning, battery completely dead. Had to jump again. Now, center screen working, but seems to be battery issue. We had similar car starting problems before and replaced battery less than a year ago February 2021!!!
The contact owns a 2019 Subaru Ascent. The contact stated that while driving at various speeds, the vehicle would hesitate and shudder upon depression of the accelerator pedal without warning. The contact stated that the vehicle would resume normal operation soon after failure. The contact called a dealer and an appointment was made to have the vehicle inspected. The manufacturer had yet to be notified of the failure. The vehicle had yet to be serviced. The failure mileage was approximately 53,000.
Left tailgate open for ~5 hours and the parasitic draw of that action left our battery dead. We were stranded in the middle of nowhere and had to get the battery jumped. After getting jumped... our electronics, especially the safety systems were no longer operable.
I have reported to dealership in Edinburg Tx that the head lights dem at night. Dealership claims is normal for lights to dem. Now, the battery is dead. It won’t start. On 11-19 I arrived from Disney at the Airport only to experience that my 2029 Ascent didn’t start. I called road side assistance it it would take about an hour to come jumó start me. I went with a helper to get some cables and started my vehicle. I called the dealer and I was told to bring the Ascent until December 1. That’s the date that dealer could check my vehicle. I’m home and the and I can’t get an answer if my batter has warranty. I’ll keep calling. Bad service from dealership to Roadside service.
I have a 2019 Subaru Ascent and my battery has died 3 times now. The first time was on May 2019 and the car would not start. I had to get it jump started by AAA and drove to the dealer where they ended up replacing the battery. The liftgate had somehow been triggered while in my garage and did not fully close and drained the battery. At the time it was suspected I had accidentally hit the FOB to trigger the liftgate to open but that never happened before and has ever happened since. Then in April 2020 car wouldn't start again. Car was jumped by AAA but when I attempted to drive to dealership it died again and had to get a tow truck to bring car to dealer. Battery was tested but not replaced. Dealer said I was not driving car enough (not driving at all during the pandemic) and needed to get a battery maintainer for battery which I did. I used battery maintainer when I was not driving the car regularly and car was fine until Oct 14, 2021. We had been driving car regularly for month so we were not using the battery maintainer as we thought the battery would be charged through the regular driving. But on Oct 14 the car would not start and when I tried to start it, all the dashboard and exterior lights were flashing. Plugged in the maintainer and after several hours the liftgate started beeping and then the front of the car started beeping. I had car towed to dealer and they replace battery again and also changed the power liftgate module to stop the drain on battery if door is open for more than 20 minutes.
Battery drains and vehicle inoperable. First time had to have towed to dealer- Adventure Subaru- who said problem not identified. Happens repeatedly. Left stranded .
I chose electrical problem above, however to be specific, the issue is with the battery life. I’ve read numerous complaints online of other customers of Subaru outback and Ascent, and they are reporting the same issues that I am having. Premature battery drain. I am not misusing the car at all. This is happening with normal usage of the car. I have been left stranded in several places because of this issue. It’s gotten to the point where I had to purchase an electric charger to carry around with me. The last battery that was purchased for the car last year is now completely dead. It is ridiculous to have this amount a batteries replaced in such a short period on a newer model car. My car is only three years old. This is the third battery that I am replacing. I cannot count the number of times happen to me. So the date below will be the most current date when the battery died. The worst part is, Subaru knows about the issues, but they just keep giving me excuses for why it’s dying. Furthermore, they keep replacing it with the same type of battery. It’s not just me. These complaints are numerous throughout the Subaru ascent owners that I read online.
Battery recurrently dies
3 times in past 6 weeks car battery was found dead. Recharged 3 times with wall charger. Replaced battery today after 3rd time of being dead.
The battery is draining. This has happened multiple times. Most recently, the battery died when the car was not used for a 6 day period while I was out of town.
Have had to jump my battery start using a portable power supply at least 4 times. Various reasons, such as leaving the back hatch open for extended periods, leaving the accessories on for a little over 15 minutes etc. At times it appears to struggle to start as though the battery has not fully charged. These incidents has been happening shortly after the vehicle was purchased. They are happening less to date because I'm aware that i cant use ANY accessory for an extended period because of the risk of a dead battery.
Battery keeps dying.
We believe the battery is being drained by the CAN system because it is only 2 years old and is already completely dead leaving my vehicle inoperable and creating a potentially dangerous situation
In March of 2020, I took the car into the dealership due to the multiple times I had to charge the car, their answer was I wasn’t driving the car enough. They charged the battery and told me I needed to drive the car at least 20 minutes every couple of days at 50mph+ in order to keep the battery charged. In August of 2020 I had just loaded up the car to go on a vacation and when I went to leave the house the car would not start. After charging the battery for 30 minutes in the garage it then started. Fast forward to June of 2021, I have had to charge the battery 4 more times in order for it to start. The last time was when we were leaving a campground in May, 2021, and the car wouldn’t start due to the battery. Fortunately the campground had a charger and got us back on the road.
On numerous occasions (probably 12-18 times) over the last 18 months our new Ascent will not start because of a dead battery. I have discussed this numerous times with the dealer, they have even performed tests on it but claim that it passes all tests so there is nothing they can do. No doors are being left open or lights on, yet every few weeks this problem occurs. My wife cannot take the car to the store without worrying about it not starting properly and having to get a jump from someone.
We have had two batteries die since purchasing the car new in 2018. I saw an article about electric system failure in the ascent and it said to file a complaint.
The subaru ascent will run down its battery requiring a jump start approximately once every six months. While long road-trips can top off the charge, this perpetual drain on the battery is shortening its life expectancy.
I bought my 2019 ascent brand new in summer of 2018. I was driving yesterday and had my 3 yr old son with me. We stopped to get ice cream and sat in car to eat it. I turned car on enough to put windows down (no more than 3-4 minutes at most) and turned off. When I went to start car when finished ice cream about 10 min later my car wouldn't start and completely locked up. Couldn't even put in neutral or turn the wheel. I called aaa and the came and told my my battery health was only 30% and had a zero charge. He changed the battery for me and we were on our way but we were lucky to be in an area with help. Not always the case for phone reception in some areas. This car is not even 3 yrs old. Had it been summer it could have gotten extremely hot and very dangerous for my self and my son. It shouldn't have happened especially since we did nothing out of the ordinary. I have much less than 30,000 miles on the vehicle and it is well taken care of with regular maintenance and kept in an attached garage.
The battery in my 2019 subaru ascent died twice while parked in my garage and we had to call aaa to jump start the car. After the second time I took the car to the dealer and they replaced the battery. The technician told me to lock the car even when its in the garage so that the security system would stop excessive battery use. Ive read that other subaru owners have the same problem and that there seems to be an issue with the electrical system. This issue occurred approximately 2 years after I purchased the vehicle. If there is a problem with the electrical system I expect I will continue to have issues with the battery and next time the vehicle may be out of warranty and I will be required to pay for the repair myself.
My car started to have battery issues either last year or early this year. The battery issues are getting worse. At the very beginning, the battery died after a couple of days not driving; which was shocking because it is a fairly new car. Today the battery died just overnight; I was driving to work yesterday and we were about to drive to hershey park today:( there already have been several times of roadside service for the jump start when the millage was less than 20000. I was told by the dealer that the battery drains due to the electronic design. He suggested I drive the car everyday just to charge the battery. Really!?
Battery drained overnight with no lights or accessories on. This is the forth time this issue has occurred.
The battery in our car was dead after accidentally leaving the tailgate door open for about 3 hours. We didn't think that was enough to do it but jum started it and it was ok for a day but then wouldn't start regularly without leaving any doors open. We took it into subaru and ultimately had the batter changed even though they told us it wasn't the battery. The battery was dead again today when we went to use it. We maybe left the tailgate open for 30 minutes a few days ago unloading groceries. That seems a little extreme. The vehicle was stationary in our driveway but it happened at a parking garage before too leaving me to need to get a ride.
Came out to the car and found a completely dead battery after it having no warning of a low battery. Car was driven yesterday.
Repeated (many times) failure of battery. Stationery. Potential for being left without transportation in an isolated area.
I already replaced the battery in less than 2 years and less than 25000 miles.I have noticed that the battery level is less than 12v when I don't use the car for around 5 days. To prevent the battery drain I've been charging it every week or less. I have also avoided using the trunk because it seems to drain the battery faster. Parking the car for a day and using the trunk several times does bring the battery level to less than 12v.
Even though I drive my 2019 ascent regularly, I had to jump start my battery twice last year within a space of 1 month. The dealer told me nothing was wrong. On march 28, 2021, having driven 500 miles from my home in ca to scottsdale az, my battery completely died and aaa told me have had issues with subaru batteries & I had to purchase a new one at a cost of $207. My SUV bought in july 2019 has a little over 8,000 miles and when I contacted subaru, they basically blamed various things and suggested I take it to a dealer.
The car battery keeps dying. The first battery died a little after a year. The second car battery died two months and few days later. I drive the car a few times a week. I've never had a different car die under the same driving conditions. When I jump start the car after the battery dies, the electronics in the car do not function properly. When I quickly steer the steering wheel, eyesight, power steering, and other various electronics rapidly turn on and off. This seems to indicate that the battery cannot be charged, and sufficiently power the vehicle, while the vehicle is running and causes unsafe driving conditions. After receiving the new battery, these issues were mitigated until the new battery died two months later and the same behavior is happening again. The first time I went to the dealership about this issue, they said the battery was faulty and replaced it with a new battery under warranty. I'm still waiting for my next service appointment to resolve this issue.
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