2018 Subaru Crosstrek: airbags did not deploy in a crash

Filed Jan 17, 2023 · Acceleration · NC · crash

On Nov 9 2022 the owner was pulling into a parking space at a mall and the Subaru Crosstrek 2018 suddenly accelerated and slammed into the wall of a store. The airbags did not go off. The driver was going at a slow speed and putting on the brake. The driver and occupant suffered some impact from the seat belts but no other injuries. If pedestrians had been on the sidewalk in front of the parking space there could have been injuries. The wall was not damaged and no police report was filed.The incident was reported to the insurance company and the car was repaired for $11,710. On Jan 17 2023 the owner was pulling into a parking space at a mall and there was a quick sudden acceleration but not as forceful as before and putting on the brake stopped the car.

Filed Apr 27, 2020 · Brakes · 40,247 miles · NJ · crash

Tl* the contact owns a 2018 subaru crosstrek. The contact stated that the vehicle was serviced on 3/32/2018 at a local dealer for an unknown brake recall. The contact stated that while his daughter was driving 20 MPH the brake pedal was depressed, failed to respond and the vehicle hydroplaned crashing into the median. There were no warning lights illuminated. There were no reported injuries. The air bags did not deploy. A police report was filed. The vehicle was towed to the contact's residence. The contact stated that rk subaru of vineland (612 n delsea dr building 2, vineland, nj 08360) was contacted however, he was awaiting a callback. The contact also stated that this dealer serviced the recall for the brakes. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 40,247.

Filed Dec 17, 2019 · Acceleration · 20,000 miles · TX · crash

Tl* the contact owned a 2018 subaru crosstrek. While the contact's son was driving at low speeds and making a left turn, the vehicle became difficult to accelerate. A pick up truck crashed into the rear passenger side quarter panel of the contact's vehicle. There were no warning indicators illuminated. The vehicle was towed to an independent mechanic. There were no injuries and a police report was not filed. The air bags did not deploy. The contact called subaru of grapevine (2651 william d tate ave, grapevine, tx 76051, (817) 438-1700) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to a local dealer. The insurance company deemed the vehicle destroyed. The failure mileage was 20,000.

Filed Apr 19, 2019 · Airbags · 18,000 miles · CO · crash

Airbags did not deploy upon impact at highway speed (~80mph).

Filed Jan 18, 2019 · Engine, Transmission · 7,000 miles · CA · crash

Tl* the contact owns a 2018 subaru crosstrek. While driving at low speeds, the vehicle stalled and was rear ended. A police report was not filed and there were no injuries. The air bags did not deploy. There was no body damage to the contact's vehicle. The contact mentioned that the failure occurred intermittently. The vehicle was taken to irvine subaru (23663 rockfield blvd, lake forest, ca 92630, (949) 837-3500) where it was repaired per technical service bulletin number: 10144878 (equipment, power train, engine); however, the remedy failed to repair the vehicle. The manufacturer was made aware of the failure and referred the contact back to the dealer. The failure mileage was 7,000.