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2019 Subaru Crosstrek visibility problems

123 complaints (43% of all complaints for this car). Typical mileage when it fails: 12,000.

owner complaints
123
of this car's complaints
43%
typical mileage
12,000
crashes
0
recalls
1

Which part fails

  • Windshield
    9

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Subaru Crosstrek visibility problems in other years

20132016201720182019202020212022202320242025

Specific symptoms reported on the 2019 Subaru Crosstrek visibility

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Windshield crack 87Wipers 9

Related recalls

VisibilityReported May 30, 2019 · 256 vehicles affected
What is wrong
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Risk
Improperly tempered glass can shatter into large pieces, increasing the risk of injury.
Remedy
Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1‑844‑373‑6614. Subaru's number for this recall is WUG-92.

Recall number 19V404000 · Recall details

What 2019 Subaru Crosstrek owners say

Most recent owner complaints, unedited.

Filed Apr 21, 2025 · Visibility · KY

The windshield cracked without impact or any other obvious means of damage. I have had 2 other windshields crack in the same manner, the first being December 2022, second March 2024, and now April 2025. All incidents have starts from the bottom on the windshield on the passenger side, and spreading towards the roof. The vehicle was not moving at the time of the crack, it was noticed getting in the vehicle of all incidents

Filed Feb 7, 2024 · Driver assistance, Visibility · WA

The windshield cracked for no reason while parked in our garage. The windshield was not stuck by any objects, the car was simply setting parked in our garage. There is no evidence of any object striking the windshield such as a rock chip or other items. The Crack is in line with the left side EyeSight driver assist technolgy sensor mounted inside the windshield. The Crack in the windshield may effect the operation of the EyeSight safety features.

Filed Nov 1, 2023 · Visibility · 69,800 miles · OK

The contact owns a 2019 Subaru Crosstrek. The contact stated while driving 4-5 MPH over a speed bump, the windshield made an abnormal popping sound and cracked from one side to the other. The local dealer and a second dealer, Bob Moore Subaru (13010 N Kelley Ave, Oklahoma City, OK 73131), were notified of the failure and informed the contact the vehicle was not covered under recall. The contact was provided a cost for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 69,800.

Filed Aug 8, 2023 · Visibility · CO

We went to put groceries in our trunk and the rear driver side window shattered and my 2 year old was in the car. Glass got inside the car where his car seat was, and the entire window shattered on the ground. There was nothing touching the window to make the window shatter when I shut the trunk

Filed Jul 30, 2023 · Visibility · CA

Rear view mirror fell off while driving down the hwy. when the mirror detached from the front windshield it sent small shards of class on to me and my wife. This startled me and caused me to jerk the wheel. I corrected the vehicle and safely pulled to the side of the road. After inspecting what happened I realized the the glass broke and the mirror had a chuck of glass still attached to it. The damage was only on the inside potion of the glass and there is no damage to the outside. I called Subaru of America and the representative side it was covered under warranty. Once I called the service shop they informed me that I needed a claim number and Subaru does not warranty windshields. I called back and after 35 minutes the representative said I would have to wait for another representative to call back with further information.

Filed Dec 23, 2022 · Visibility · 33,000 miles · WI

The contact owns a 2019 Subaru Crosstrek. The contact stated that after starting the vehicle and activating the front window defroster, moments later while driving at an undisclosed speed, the front windshield started to crack. The contact stated that the crack started from the bottom of the windshield and extended toward the driver’s side of the windshield. The crack extended approximately 22 inches. The cause of the failure was not yet determined. The local dealer was notified but the manufacturer was not yet contacted. The failure mileage was 33,000. The contact stated that they would like to cancel this complaint.

Filed Dec 12, 2022 · Visibility · AZ

My 2019 Subaru Crosstrek has a little over 19000 miles on it, and my windshield has cracked for the third time. The first time was after a rock strike at the edge of my windshield; the vehicle did not make it the couple miles home before it had split several inches. The second and third times seem spontaneous. Both cracks originated from the bottom of the glass on the passenger's side, and there were no known rock strikes either instance. Both instances, the windshield cracked several inches while the vehicle was parked. In the third instance, the vehicle had only been sitting an hour between use, and a six inch crack appeared within that time. None of the three windshields have sustained any other damage beyond the cracks. Subaru has recently undergone lawsuits regarding this issue with many of their vehicles over the last several years. This is a known problem. Cracks to the windshield reduce the efficacy of the safety features in the event of an accident and can impair a driver's visibility. With damage this often and the cost of a new windshield and sensor recalibration, I am sure many drivers are waiting until their windshield has completely cracked until replacement.

Filed Nov 22, 2022 · Visibility · CA

A crack on the windshield appeared for no apparent reason . The crack started on the passenger side right below the windshield wiper. At this time, the vehicle has not been inspected by insurance or police. Besides the financial burden this may cause it has not caused any physical harm to myself or others. However, it is a known issue with Subarus in the past and should be addressed.

Filed Aug 29, 2022 · Visibility · MA

I have had to have my windshield replaced four times since purchasing the vehicle in June of 2021. Small chips and cracks have formed from the smallest debris on the road, and even a small rock can cause a foot-long crack.

Filed Jul 24, 2022 · Visibility · MA

I am about to get my second windshield on this car due to chips and cracks. I currently have 7 with one large spider crack. I have never owned a car that had a windshield that chipped and cracked so much. Our Dodge Caravan which we have owned twice as long and drive in the same roads, highways and conditions, has never chipped.

Questions about the 2019 Subaru Crosstrek visibility

Does the 2019 Subaru Crosstrek have visibility problems?

Owners have filed 123 complaints about the visibility of the 2019 Subaru Crosstrek, 43% of all its complaints, more than any other problem.

At what mileage do 2019 Subaru Crosstrek visibility problems start?

The typical (median) mileage in owner complaints is 12,000 miles.

Was there a recall on the 2019 Subaru Crosstrek visibility?

Yes, 1 recall: 19V404000. Check your VIN to see if your car still needs the free repair.

What year does the Subaru Crosstrek have the most visibility problems?

The Subaru Crosstrek model years with the most visibility complaints are 2019 (123 complaints), 2018 (72 complaints) and 2020 (34 complaints).

Other 2019 Subaru Crosstrek problems

Electrical 54Engine 35Transmission 24Steering 15Fuel system 14Acceleration 8Body 7Brakes 7Driver assistance 6Suspension 4Airbags 3Lights 3Seats 2Wheels 2Seat belts 1Tires 1

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