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2020 Subaru Crosstrek transmission problems

11 complaints (15% of all complaints for this car). 1 crash reported.

owner complaints
11
of this car's complaints
15%
crashes
1
recalls
0

Which part fails

Owners did not name a specific part.

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Subaru Crosstrek transmission problems in other years

2013201520202025

Related recalls

No recalls on record for this model year.

What 2020 Subaru Crosstrek owners say

Most recent owner complaints, unedited.

Filed Oct 27, 2026 · Transmission · CA

Transmission failed at 62,000 miles out of gear on freeway. No power to get into shoulder. . I took it to dealer, they said it needed new transmission. I then took it to a specialist which ran diagnostic and said valve body/solenoid need replacement so I had the work done. Now at 63,000 2 months later same issue happened on the freeway. Specialist is replacing the entire transmission now. I’ve come to understand this is very common with the crosstrek. The 2019 has an extended drivetrain warranty to 100k miles. My 2020 is only warranted to 60k miles. The warranty should be extended to 2020 crosstrek a as well.

Filed Oct 26, 2026 · Transmission · MT

Failing camshaft carrier seals causing oil leaks. This issue as a known issue to subaru engines in many models and no recalls have been made. This issue can cause a fire in the engine if not render over time. This vehicle has less than 60k miles with barely 5 years. Other models are failing with the same issue, if not with lower milage.

Filed May 14, 2026 · Transmission · VT

DEFECT DESCRIPTION My 2020 Subaru Crosstrek has been diagnosed with diagnostic trouble code P2757 (Torque Converter Clutch Pressure Control Solenoid Control Circuit Performance), which my authorized Subaru 802 Subaru retailer in Vermont has confirmed is caused by a defective CVT Control Valve Body. Subaru of America has acknowledged this exact defect in Technical Service Bulletin 16-156-25R (revised 10/28/25), which explicitly covers the 2013–2021MY Crosstrek 2.0L (FB20 engine, TR580 CVT) and prescribes replacement of the CVT Control Valve Body with an updated design incorporating an improved valve sleeve. This bulletin confirms that Subaru is aware of the design flaw in the original valve body and has developed a permanent engineering fix. WARRANTY EXTENSION DISPARITY Subaru of America issued a CVT Warranty Extension on June 30, 2025 (Retailer Bulletin 16-155-25R, revised 07/14/25) extending CVT coverage from the original 5 years/60,000 miles to 10 years/100,000 miles for certain 2019–2020MY vehicles. However, the 2020 Crosstrek equipped with the FB20 engine and TR580 CVT was specifically excluded from this extension, despite: 1. The 2019 Crosstrek (identical FB20/TR580 drivetrain) being included in the extension. 2. The 2020 Impreza (identical FB20/TR580 drivetrain) being included in the extension. 3. TSB 16-156-25R explicitly listing the 2020 Crosstrek as an affected vehicle with the same valve body defect. This exclusion appears arbitrary and inconsistent. Owners of the 2020 Crosstrek are being denied warranty coverage for a documented design defect that Subaru has acknowledged and corrected through a TSB, and for which owners of vehicles with the identical powertrain (same engine, same CVT) are receiving extended warranty protection. SAFETY CONCERN DTC P2757 indicates a failure in the torque converter clutch pressure control circuit. This defect can result in unexpected transmission behavior including hesitation, shuddering, loss of power delivery

Filed May 11, 2026 · Engine, Transmission · CA

My 2020 Subaru Crosstrek CVT Valve Body equipment failure and CVT Torque Converter failure. This appears to be a common failure for prior Subaru Crosstrek model - however was not extended for coverage to 2020 and beyond models - appears the issue still persists and additional year models should be covered. My vehicle experience the same failure for CVT Valve Body failure and CVT Torque Converter while driving at highway speeds. Problem occurs for previous Subaru Models example: MC-11021247-0001, Subaru Service Bulletin: 16-155-25R where Subaru extended coverage to 10yrs/100k miles or +1 year from date of notification - and my vehicle is currently at the Subaru Dealership for repairs for both CVT Valve Body and Torque Converter. Warning lights did not appear until issue occored.

Filed Feb 25, 2026 · Transmission · OR

The rear differential on my PHEV Crosstrek failed around 31,500 miles. My spouse was driving under 30mph and turning, and heard a clunking/popping/metal-on-metal sound that persisted intermittently for the remainder of the drive home. Since then on 1/8/26, the sound has been aggravated and persistent, every 45 seconds or so while driving, mostly while turning, so we brought it in and were alerted to significant and large metal shavings in the rear differential oil. The current service bulletin (03-95-24) the dealership is relying on to inform the replacement describes sounds much subtler than the sounds my car is making and I remain concerned about other components in my vehicle that may be impacted by this failure. This kind of failure is a safety risk and did occur in traffic in my spouse’s case. The metal-on-metal sounds and drivetrain resistance are alarming. Thankfully my spouse was able to safely get home and alert me to the situation so we could take it in. I have not engaged in any of the vehicle uses that typically relate to rear differential failures; I don’t engage in heavy off-road use or tow heavy trailers with my vehicle, I have only had my tires replaced at Subaru, and the only gear/differential oil was from Subaru. I also did not have any deleterious or obvious gaps in differential/gear oil replacement that could reasonably cause this issue, as confirmed by a dealership mechanic. I have researched extensively about this unusual (and expensive) part failure and have alerted SOA to my concerns. My research is showing it appears to be a trend warranting further investigation.

Filed May 16, 2025 · Transmission · CA

The rear differential on my Subaru Crosstrek Hybrid has failed twice. The first failure occurred around 12,000 miles and the second around 50,000 miles, both while maneuvering slowly in a parking lot. There were no warning lights or messages beforehand. The failure caused grinding and drivetrain resistance while turning. During the second incident, a certified Subaru dealer confirmed the rear differential had failed again. They also discovered that Subaru had issued a revised version of the differential that is no longer compatible with the original axles, requiring additional parts to complete the repair. I was informed the original design has been discontinued, suggesting Subaru was aware of an issue. This kind of drivetrain failure is a significant safety risk, especially if it were to occur at higher speeds or in traffic. The issue has now occurred twice on my vehicle under normal driving conditions, and was verified both times by a 2 Subaru dealerships in Southern California. When I returned to pick up my vehicle, I was told by the service technician that another hybrid Crosstrek had just come in for the exact same failure. Additionally, a local independent Subaru performance shop mentioned they have performed three similar rear differential replacements this year. This clearly appears to be a recurring problem, potentially linked to a design flaw, and I believe it warrants further investigation.

Filed Jan 21, 2025 · Transmission · WA

What component of system failed: transmission At low speeds, my car makes a low moaning sound. I took it to the subaru dealership and after 2.5 hours, they said it's an issue with the transmission and needs a full replacement. Safety: According to a local subaru dealer's website, "While it might be tempting to keep driving despite a known transmission fault, especially if the car seems to be running ‘fine’, there are inherent risks. Firstly, there’s the potential for the fault to escalate, causing more significant damage to the transmission system. This could, in turn, result in costlier repairs down the line. Secondly, and more crucially, a transmission fault could lead to unpredictable vehicle behavior, especially when changing gears. This unpredictability can be hazardous, not just for the driver but for others on the road as well." Problem reproduced: YES on 1/20/25 at Dewey Griffin Subaru in Bellingham, WA Inspected: YES on 1/20/25 at Dewey Griffin Subaru in Bellingham, WA. Warning lamps: NO

Filed Mar 5, 2024 · Electrical, Transmission · CA · crash

This vehicle is a plug-in-hybrid. It should not be able to move while plugged in. Problem is attempting to move the vehicle when the charge cable is still attached and the vehicle is on an incline. Subaru does not display a warning message - instead it displays "check engine" and an ambiguous symbol (a red steering wheel). Subaru disables the power to wheels that would have enabled the driver to close the gap to the charging station. Instead the vehicle rolls away from the charging station, breaking power plug at the vehicle port. Even placing the car in Park does not prevent damage, the car will roll down hill until the Parking gear latches. I have now broken my power plug 3 times. I am a professional electrical engineer. This should not be able to happen Subaru should prevent the car from being able to move if the cable is still attached, and instead display a message that the cable is still attached. With the "check engine" message, I engaged my OBD diagnostics and it could not find a "check engine" flag. At this point, I put the car in gear, and even through Subaru disables power, the car then passively rolls down the driveway, breaking the cable at the power port. Instead of the ambiguous "red steering wheel" icon - Subaru needs to lock the car in Park and display a real message. When you finally turn the ignition off - Subaru displays a huge "Goodbye" message on the auxiliary display. I say finally because if you do restart the ignition with the cable attatched - you will not be able to turn off the ignition - only after exiting the vehicle, disconnecting the plug will you be able to turn off the vehicle. Not being able to turn off the ignition should not be permitted. Numerous errors in the control logic.

Filed May 24, 2023 · Transmission · VA

Transmission began making a whining noise at low speeds accelerating/ and backing up. Slight hesitation when accelerating. Transmission failed at 6k miles- confirmed by dealer and replaced. Now again at 34k miles same issue- transmission confirmed to be issue again by dealer. Subaru is in the process of sending a technician to dealer to inspect. No warning or messages displayed. Unacceptable quality/safety for a vehicle purchased new and all of the maintenance schedule followed.

Filed Apr 25, 2023 · Transmission · 12,000 miles · CA

The contact owns a 2020 Subaru Crosstrek. The contact stated while shifting the vehicle into reverse, the vehicle launched forward without warning. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 12,000.

Questions about the 2020 Subaru Crosstrek transmission

Does the 2020 Subaru Crosstrek have transmission problems?

Owners have filed 11 complaints about the transmission of the 2020 Subaru Crosstrek, 15% of all its complaints.

At what mileage do 2020 Subaru Crosstrek transmission problems start?

Not enough complaints include the mileage to tell.

Was there a recall on the 2020 Subaru Crosstrek transmission?

There is no recall for this problem on this model year.

What year does the Subaru Crosstrek have bad transmission?

The Subaru Crosstrek model years with the most transmission complaints are 2019 (24 complaints), 2016 (18 complaints) and 2017 (14 complaints).

Other 2020 Subaru Crosstrek problems

Visibility 34Electrical 11Engine 5Fuel system 3Acceleration 2Body 2Brakes 2Driver assistance 2Seat belts 2Seats 1

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