6-8in windshield crack on passenger side, near the bottom just above defrost vents. No apparent trauma to the windshield in that area. No indication that there was a crack forming otherwise; appeared seemingly overnight. Have not yet reported to insurance, dealer, or mfg. I have seen that there was a class action settled recently regarding some Subaru windshields cracking without warning so this may be a known issue. Car is available for inspection upon request.
2020 Subaru Crosstrek visibility problems
34 complaints (48% of all complaints for this car). Typical mileage when it fails: 5,200.
- owner complaints
- 34
- of this car's complaints
- 48%
- typical mileage
- 5,200
- crashes
- 0
- recalls
- 0
Which part fails
- Windshield3
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Subaru Crosstrek visibility problems in other years
Specific symptoms reported on the 2020 Subaru Crosstrek visibility
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2020 Subaru Crosstrek owners say
Most recent owner complaints, unedited.
The windshield has formed a crack in the top middle around the area of the rear view mirror with no incident to cause it. The problem is easily identifiable and may cause safety issues if the crack spreads. At this time insurance representatives and the manufacturer have not inspected the windshield. No warning lamps, messages or other symptoms prior. It just cracked out of nowhere.
I noticed my windshield spontaneously cracked, without any trauma. This was noticed in the morning after my car had been sitting in the garage overnight. There were no rocks or other debris that hit the car, and there does not appear to be a point of impact. The crack seems to have occurred spontaneously, with no precipitating event or warning. This is dangerous because it could impair visibility, the functioning of eye sight camera/safety system, and could easily expand and cause shattering of glass. It makes me concerned about the integrity of the windshield. Several other subaru owners have reported this problem of spontaneous windshield cracking online. This occurred on my car on 4/3/2023. I have photo evidence of the faulty windshield, it has not yet been inspected by a dealer.
The windshield has cracked twice and had to be replaced. The first time was December 2021 and the second time was November 2022. Each time, we did not even see impact with a pebble. We just assume that was what caused the crack. My wife and I have been driving for fifty years and this is the first time we have had to replace a windshield. Subaru needs to fix this problem.
My car was parked outside when one morning I noticed a 2-inch crack started from the edge of the windshield on the passenger side of my vehicle which grew to 19 inches in the following days. The crack feels smooth from the outside and to my knowledge didn't happen due to any impact. My vehicle is available for any inspection. I have not taken my car to the manufacturer regarding this issue yet.
The contact owns a 2020 Subaru Crosstrek. The contact stated after entering the vehicle it was discovered that the front windshield had developed a crack extending approximately four inches from the top of the windshield to the rearview mirror attachment. The contact indicated that no object or rocks had made contact with the windshield to cause the crack. The cause of the failure was not determined. The windshield was not repaired. The manufacturer and local dealer were not yet contacted. The failure mileage was 13,000.
My 2020 Subaru crosstrek has repeatedly had its windshield crack for little to no reason. I have noticed my windshield crack in a similar spot (near the vin number area) multiple times with no incidents where a rock or other debris struck the windshield. This provides a visual distraction and safety issue while driving.
Windshield cracked across bottom portion. Many other Subaru owners have had the same problem.
Windshield defective/easily damaged. Minor roadway pebble created a pit. Seems to be an issue with many Subarus.
The windshield seemed to just start cracking for no known reason.
Questions about the 2020 Subaru Crosstrek visibility
Does the 2020 Subaru Crosstrek have visibility problems?
Owners have filed 34 complaints about the visibility of the 2020 Subaru Crosstrek, 48% of all its complaints, more than any other problem.
At what mileage do 2020 Subaru Crosstrek visibility problems start?
The typical (median) mileage in owner complaints is 5,200 miles.
Was there a recall on the 2020 Subaru Crosstrek visibility?
There is no recall for this problem on this model year.
What year does the Subaru Crosstrek have the most visibility problems?
The Subaru Crosstrek model years with the most visibility complaints are 2019 (123 complaints), 2018 (72 complaints) and 2020 (34 complaints).
Other 2020 Subaru Crosstrek problems
Electrical 11Transmission 11Engine 5Fuel system 3Acceleration 2Body 2Brakes 2Driver assistance 2Seat belts 2Seats 1
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