Tl* the contact owns a 2012 subaru forester. The contact received notification of the federal safety agency campaign number: 14v830000 (service brakes, hydraulic). The recall remedy was performed but, due to the incomplete repair instructions, the vehicle was not repaired correctly. While driving 10 MPH, the brake pedal was applied and sank to the floorboard failing to stop the vehicle. A crash occurred and the passenger sustained rib cage bruising, which required medical attention. A police report was filed. The manufacturer was not made aware of the failure. The failure mileage was 33,055.
2012 Subaru Forester brakes complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
I want to also submit a statement about the problems I have had with my brakes,I also noticed others have had the same problems,as soon as I got the car I noticed the brakes were very soft.I took the car in,I was told they were fine.a couple weeks later I was in line at starbucks and the brakes went right to the floor,I pulled the emergency up narrowly missing the person in front of me.I called the dealer again,before I got the car back in again at dunkin donuts it did the same thing.it had also started making a horrible smell and had no power.and a few other minor things.I took it in they said the brakes were fine,I argued they were not.the smell was supposedly some kind of fluid leaking on the muffler.took it home brakes still kept doing the same thing,called back went back in the car was low on oil and the brakes were still doing the non existent thing,plus it still smelled bad and I had a list for them,they gave it an oil change,and said this time the brakes were fine but may need pads in 6,000 miles or so now the smell is normal thou,plus I told them it was not getting good gas mileage and hitching,they said unless the engine light comes on they cant do anything.well now lastly the rear seat belt works only occasionally,my brake light is on all the time and they only stop about half the time my tires are all worn out,at less than 10,000 miles which they say is normal (ok) and it stalls doesn't like to start,and is under recall it still smells bad,the cruise control only works when it feels like it,it uses oil,eats gas,and stalls doesn't like to start,and the brakes act like the anti lock feature is constant even when it shouldn't be?now after an accident and my air bags don't deploy I think it seems like a real trend here and I reported my accident to subaru of america they don't seem to care.
Me and my 12 year old daughter were driving 20mph down a small hill,a lady pulled out in front of us,I hit the brakes,which locked up and we slid so I let off them immediately,the roads were icy and snowy,so we gained a lot of velocity,we missed hitting her but went sideways,a little airborn and hit a telephone pole.I violently struck my head off the drivers side window,and my shoulder and arm were pinched between my body and the door.the tires popped,the front bumper clips broke.we both suffered seat belt bruises,and my daughter slammed her knee.I hurt my shoulder pretty bad and my head still hurts they are doing cat scans.my air bag on my drivers side door,where it struck the pole never deployed.I just thank god it did not hit on her side.but we were defiantly going fast enough to deploy that side curtain air bag it bent the door and the rocker sill the thought of it not going off is very scary and a big malfunction,I've been having enough problems with the brakes,seatbelts,car not running properly,and a bunch of other issues I really did not need this and I really feel that this is a huge safety problem that can kill someone and we were very lucky,when I contacted subaru I got the usual run around.not a happy customer.needs someone to intervene like you.
2012 subaru forester. Consumer writes in regards to brake system failure recall notice. *smd the consumer stated from the day she purchased the vehicle, the brakes did not seem right. The brake pedal seemed too soft and there was extended pedal travel. She had to pump the brakes in order to stop in time. Also, when sitting at a light with her foot on the brake pedal, the pedal would suddenly just sink downward an inch. Also, at approximately, 17,000 in may 2014, the brakes began pulsating. The dealer machined the rotors and stated it was normal. The consumer even though the her year, was not included in the recall, she still experienced the same symptoms.
Tl* I received an important safety recall notice (1st notice) for my 2012 subaru forester regarding potential brake line corrosion. It could lead to loss of brake fluid impairing the driver's ability to stop the car by increasing braking distance. In the 1st notice subaru agreed to inspect and repair the break lines free of charge. Subaru stated that it was in the process of acquiring anti-corrosion materials and replacement parts to perform the necessary repair. They would re-contact the owner by mail when the material were available. When the 2nd was received the owner was to make an appointment with the local dealer for the inspection and any necessary repairs. Until then there were several important precautions that should be taken including, monitoring brake fluid leaks, brake pedal travel and pressure, stopping distance, and brake system warning light. Should any of these conditions become apparent the owner should contact the dealer immediately. The driver should maintain safe braking distance and take extra care when parking and in tight spaces. The consumer was advised it wouldn't be until november 2014 until the 2nd notice was to be received (3 months away from the 1st notice). The owner then called the dealer who, within a week, inspected, cleaned, and applied anti-corrosion materials to the brake lines. The owner having to take the precautions is unacceptable in my opinion. Subaru should be responsible for the repairs and inspection. The braking system should be inspected immediately to determine if there is a risk of a brake malfunction. The vehicle does have dual braking system, brakeline materials and exposure to the elements is likely the same for both systems. Could both systems have the same problem simultaneously? If there is a large enough leak in 1 system that goes undetected could it empty the master cylinder reservoir affecting the 2nd system's capability? Subaru campaign wqk-47 recall no. 14v‑311 july 2014. Updated 11/20/14
Tl* the contact owns a 2012 subaru forester. The contact stated that while driving 10 MPH, she applied the brakes and the vehicle did not stop. The contact applied repeated pressure to the brake pedal but the brake pedal was depressed into the floorboard abnormally. The contact then applied the emergency brake and the vehicle stopped. The vehicle was safely driven to an authorized dealer but they were unable to determine the cause of failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 2,800.
Our forester has an inconsistent brake pedal. Sometimes the pedal is firm and responsive. Sometimes the pedal goes towards the floor before it responds. We never know how far in the pedal will go. Thus far the brakes have always worked but extra time and distance are needed to stop. The problem is intermittent and has been there ever since we purchased the vehicle. The following from subaru's recall of other 2012 models explains almost exactly how this manifests for us. Pressing the pedal lightly and subsequently having to hit the pedal harder without letting up seems to be a trigger. The pedal has also gone all the way to the floor on 2 occasions which occurred at very low speeds in parking lots. Manifestations per the paragraph below are most common and can happen at any speed including on the highway. In the recall letter sent to subaru owners it noted that "in vehicles experiencing this condition, the driver will initially encounter a soft pedal feel and may momentarily perceive a sense of loss in braking power while the pedal is being pressed lightly. This will only continue until the pedal is pressed downward approximately 2 more inches. Effective braking function will be achieved at that point, making it possible to slow or stop the vehicle." we have taken the vehicle to 2 dealerships and they both told us there is no problem. We returned the vehicle to one of the dealerships and they road tested it for 3 days and told us nothing is wrong. We appear to have the same problem that triggered a recall of millions of other 2012 models and we do not appear to be taken seriously. This problem is potentially life threatening, and it needs to be dealt with regardless of whether it manifests for subaru technicians or not. I have taken the vehicle to my mechanic and he believes the master cylinder is bad but he has done no work on the vehicle.
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