Tl* the contact owns a 2014 subaru forester. When driving at 90 MPH during windy weather conditions, it was difficult to control the vehicle. In addition, the 'check fuel' light illuminated. The vehicle was taken to the mike shaw subaru dealer, located at 1650 w 104th ave, denver, co 80234 where the failure could not be duplicated. The failure could not be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was not provided. The VIN was not available.
2014 Subaru Forester suspension complaints
Page 2 of 4: complaints 11 to 40 of 94, newest first, as owners wrote them.
I started getting severe vibration and wobbling of front suspension on sweeping curves on freeway at speeds over 65 MPH at about 33,000 miles on odometer. I replaced the tires, yet it continued. Now the mechanics say both front lower control arms need to be removed and replaced. The car has never been used off road or even in snow. Should not be a problem like this. It is like a new car.
While replacing my right rear wheel bearing, the mechanic noticed that the suspension strut was cracked and broken. I've had more issues with my 2014 in five years than I did my 2002 in the lifetime of the car (12 years).
When getting rear wheel bearing replaced mechanic advised that both rear coil springs were broken. No known cause.
Both coil springs on my 2014 forester failed local subaru dealer replaced both springs at a cost tome of $561.00 for parts and labor. In addition, I was charged 99.95 for a four wheel alignment mandated by the replacement of the springs. Vehicle had only 51,972 on the odometer. The vehicle was in motion on a smooth street when the springs snapped. The result of the broken springs was a sagging rear end of the vehicle making it unsafe to drive. This is a safety failure and should have been repaired without charge to me. I contacted subaru customer service and was told that there was no known problem with the suspension...however, there seem to be very many similar incidents reported on subaru owner websites.
The driver's side rear spring broke causing the car to sag. I noticed the sagging while the car was parked, I am not sure when the spring actually broke. The spring was replaced by the dealership. Approximately seven months later, the passenger side spring broke while making a left hand turn in traffic. This spring was also replaced by the dealership. Immediately after the replacement of the passenger side spring, the passenger side rear was making a rattling and banging noise. I brought the car back to the dealer and was told it was just a heat shield. The noise got increasingly louder and the ride degraded and became very bouncy. I looked under the car and discovered the strut was leaking fluid. The dealership claimed that was unrelated to the broke spring. I also had the rear strut replaced at a third visit.
I found half of the coil in my garage. This was to the driver side rear shock. I am not sure about the condition of the other 3 shocks. Looks like the coil just rusted out.
My 2014 subaru forester seemed low in the rear. I took it to my mechanic and the spring on the rear strut is broken. I looked up subaru issues with struts and there are hundreds of complaints. Also research and found that its not safe to drive like this as it takes longer to brake. Why hasnt the federal safety agency been a consumer advocate for this? This letter serves as notification that I have informed the federal safety agency of this dangerous part issue as it has been determined that metal weakness/failure is the cause of this malfunction.
Vehicle stalled while driving, both the springs around the back shock absorbers are broken. This vehicle we drive very lightly, mostly for 6 miles (to and fro) work and don't carry any luggage or more than allowed passengers. Very strange to see this happening. Will never buy or recommend subaru to anyone, I have owned toyota and never this type of serious failure occurred.
As I was turning right, to pull into my driveway, I heard a loud noice like heavy clanging sound and felt my car drop. I stopped and when I got out of the car, I found a circular shaped piece of metal in my driveway. When I looked at the car, the driver's rear side of the vehicle looked like it was nearly touching the tire on that side. I picked up the metal and took photos. The part was rusted on the inside. The vehicle only has 39000 miles and was just inspected three months ago (9/2019). I made a service appointment and had the car towed to the service center because I had safety concerns about driving a vehicle with a suspension problem. It concerns me that this could have happened on a highway going 55-65mph and could've caused a terrible accident. The service center confirmed that it was the suspension (spring coil and strut needed to be replaced). Repairs cost approx $1400.
A piece of the rear suspension coil spring fell out onto the road when I was driving, and came to a halt behind me on the street. It is similar to a piece I found in my driveway a year ago (which I did not recognize or know where it came from. The car's handling has been 'different' but can't tell if it will become unsafe.
Tl* the contact owns a 2014 subaru forester. While driving into the garage, the contact noticed metal on the ground. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who confirmed that the rear passenger side spring fractured. The contact called capitaland motors (37 saratoga rd, schenectady, ny 12302, (518) 631-5792) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 29,000.
Rear coil springs broken right and left 01/07/2019 - 27811 miles on car, replaced by dealer during state inspection I did not know they were broken until told by service advisor
Driving down the highway at approximately 70 MPH and the drivers side rear coil spring collapsed. We heard a loud metal bang and when we got home I noticed the coil spring was broken.
Rear springs broke. Car never overloaded or driven off road
At 56,000 miles hit a moderate size pot hole resulting in broken rear passenger side coil spring requiring new spring, shock and alignment. At 67,000 miles heard loud bang coming from car while parked. Found what appears to be piece of broken coil spring under car. Required new rear drivers side coil spring and strut. Appears large number of similar vintage foresters have experienced broken coil springs with springs found with breaks in similar spots.
While driving my 2014 subaru forester, I ran over a dip in the road while coming to a stop sign and heard a loud 'bang'. I stopped to check if I happened to hit something and the rear of my forester was completely bottomed out as if it was overloaded. While at the garage, the mechanic raised my car up on the lift and pulled out pieces of the coil springs that sheared off completely. The cost of two new coil springs was $160.00 and it took the garage 3 hours to complete the repair. My car does have 126k miles and the springs had slight corrosion but we're not completely rusted. However, while looking for replacement parts, I have found that many other people have had the same issue with their foresters and a lot with significantly less miles than mine. I do not have photos of the coil springs I will attach the two photos I took before the car was taken to the garage.
At approximately 57,000 miles, on my 2014 subaru forester, I have experienced my second rear coil spring failure. The first, on the right rear, occurred as I put the car into reverse to back out of my driveway. I have a piece of this coil spring in my possession and clearly shows metal fatigue/stress failure. The second, on the left rear, I believe occurred while driving. As I notice the car tilting again as I went to reenter it and looked under and could see something wrong with the spring. It was towed to stohlman subaru of tysons at 8435 leesburg pike, vienna, va and they have told me the left rear spring is broken and they are replacing it. I have called subaru and up receiving documentation of repairs, they will reimburse me. However, I notice from doing a search on the internet that this is a know problem and often leads to failed rear struts. Therefore, I believe that subaru should be made to recall the foresters to replace the coil springs, reimburse customers who have paid for repairs, and provide us with extended warranties for the full rear suspension.
Both rear springs broken. Went to mechanic to fix both rear bearings , mechanic discovered both rear springs were cracked.
At 67000 miles rear drivers side coil spring is broke. This is a gently used vehicle that is garaged always, do not believe corrosion was the issue. Having to replace with subaru parts that have been modified to be more robust, meaning subaru recognizes an issue with potentially safety related part.
Rear coil springs are defective and actually snapped. Spring appears to have been manufactured incorrectly so that stress cracks ultimately result in failure. Mine broke at the bottom and the piece fell off. This could really be a problem travelling on the highway.
While vehicle was parked in garage discovered a piece of metal on garage floor which looked like a piece of a coil spring. Later found vehicle to handle poorly. Felt unstable and slammed hard over small bumps. Later figured out what happened - rear passenger side spring failed. That corner now sits 2+ inches lower than opposite side. Now sitting on strut bump stops with no suspension. Vehicle feels unsafe to drive. Called subaru of america and they offered to help with repairs on a "good will" basis but refused to acknowledge as a known issue. Found internet forum with dozens of reports from people with the same problem. See: https://www.cargurus.com/cars/discussion-t61866_ds789686
Tl* the contact owns a 2014 subaru forester. While driving 35 MPH, there was an abnormal noise detected from the vehicle. Upon inspecting the vehicle, the contact noticed that the passenger side of the vehicle was leaning. The vehicle was taken to brilliance subaru (1500 n randall rd, elgin, il 60123, (224) 281-4300) where the contact was informed that the passenger side coil spring needed to be replaced. The vehicle was repaired, but the driver's side coil spring fractured after the passenger side coil spring was repaired. The driver's side coil spring was not repaired. The manufacturer was made aware of the failures. The failure mileage was 48,000. *bf consumer states that when failure first occurred the vehicle was taken to a local auto shop. It was recommended that the passenger and driver side rear coil springs be replaced. Consumer contacted manufacturer and they agreed to pay for the passenger rear coil spring repair, but not the driver side. On 9/15/2019 driver side rear coil spring failed while car was parked. Manufacturer was contacted but refused to assist because vehicle was out of warranty.
Vehicle was stationary. While parked in my driveway, the left rear coil spring broke leaving several pieces lying under the car and leaving the left rear end sagging so that the wheel well barely clears the tire. There was some very mild surface rust only. Appears to be poor quality metal that simply fatigued and broke. Vehicle has never towed a trailer, carried heavy loads, driven over rough terrain, etc. Has only about 77k miles on it. Quick search on google shows that this is very common failure on 2014 and 2015 subaru foresters. Definite safety hazard. If had occurred at highway speed could have had devastating consequences. I've included a picture of the pieces of the spring that were laying in my driveway under the parked car, as well as a horizontal pick of the left and right wheel demonstrating the difference in clearance between the tire and wheel-well.
Tl* the contact owns a 2014 subaru forester. While the contact's wife was driving 25-30 MPH and making turns, the vehicle swayed and was difficult to keep straight. There were no warning indicators illuminated. The vehicle was taken to budd baer subaru (71 murtland ave, washington, pa 15301, (724) 914-6670) where it was diagnosed that the rear coil springs were fractured. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 80,000. The VIN was not available.
2014 subaru forester was in shop to replalce both rear wheel bearings, and mechanic informed me that one of the rear springs was also broken. This seems to be a very common problem with 2014 foresters, and a part that should break this easily
Backing up in drive way heard a clunck noise so brought it to the dealership and they said both coil springs on my car were broke the both broke in about the same spot about3/4 of a coil from the bottom of the coil they both look rusted were they were broke under the rubber sleave at the bottom and gave me the 2 prices of coil spring
The driver's side rear spring on my 2014 forester with 39,500 miles broke spontaneously while driving under normal conditions. When the car was placed on a lift and raised up at the repair shop the suspension dropped down and the passenger's side spring broke as well. I have never gone off road, towed, or carried heavy loads. Looking around online, many others have had this same thing occur. The replacement springs were back-ordered from subaru for several weeks, indicating that many others have had this happen. I believe this is a manufacturing defect and a nationwide recall should occur. Luckily I was driving at low speeds when my spring broke but this could potentially be very dangerous.
Broken rear strut spring with only 51k miles on car. Unknown exactly when it happened but was discovered on 8/8. Vehicle is not driven off road or rough road areas.
Vehicle was in for front and rear pads and rotor replacement (at 30k miles!) mechanic informed me that I had a broken rear coil spring and sent me a picture of the broken piece. It was half of a coil that had completely rusted through and snapped off the bottom of the spring. Car now sits unevenly and has compromised suspension and possible safety issues. Further research finds many complains of exactly the same issue with 2014-2015 foresters. No one makes replacement springs and subaru dealers are backordered with nationwide repairs, leaving us no recourse
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