SRS air bag system needs to be checked Alert on
2015 Subaru Forester airbags complaints
Page 2 of 5: complaints 11 to 40 of 102, newest first, as owners wrote them.
I own a 2015 Subaru Forester that was involved in the federal safety agency recall ID 19V‑701 - Subaru safety recall WUM-98 in 2020. My VIN is [XXX] and my dealer is Lancaster County Subaru in Lancaster, PA. For about four months in the end of 2019 until February of 2020 we were unable to use the passenger seat due to the air bag problem which was intermittent. This required either my wife or I to ride in the back. We could correct this error on a restart by moving the yellow ODS wire harness under the seat and restarting the car. But our dealer and Subaru of America could not assure us that the air bag would deploy properly if we were in an accident because the system only does a system check when first starting the car, not while driving. Two weeks ago, about [XXX] my airbag issue has returned, again it's intermittent. I opened a case with Subaru of America, Case # [XXX] and they say there is no further recall for this issue. This is the same issue that was resolved by the federal safety agency recall ID 19V-70. When it faults an orange SRS image appears on the screen then it shows an orange "i" on the top part of the center screen along with an orange image of the airbag error in the tachometer area and shows the airbag system is off. Once we aren't using the front passenger seat because of the safety concern about air bag not deploying properly if we were in an accident, because the system only does a system check when first starting the car, not while driving. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My vehicle has a capacitive sensor in the passenger seat that determines if someone is sitting in the seat and turns the airbag on or off accordingly. Starting towards the beginning of March, my vehicle stopped detecting if someone was sitting in that seat and permanently disabled the airbags. I took the vehicle in to a Subaru dealer to get this fixed, as I view airbags as necessary to the safety of passengers in the vehicle. As it turns out, there was a previous recall for a part in this airbag system related to a wire harness. However, the dealer replaced this wire harness (at their expense) and it did not re-enable use of the passenger airbags. The dealer believes that the root cause of the issue is with the capacitive seat sensor. Not only was there an extended lead time on replacing this part (originally up to 1-year but luckily came in after a couple of months) but they would not pay for the cost of this part. Since there is no way for me to bypass this sensor to re-enable the airbags on my own, I believe that this part should be covered by Subaru. Furthermore, I don't understand how this part wasn't covered under a recall, either past or future, if it permanently disables a safety system. I was able to find a workaround online that involves installing a capacitor that makes the airbag system think someone is always present but Subaru would not perform this. This would mean that the airbag would go off even if someone is not sitting in the seat, but that seems like a small price to pay for potentially saving someone's life in the case of a potential accident. My case number with Subaru's Customer Advocacy group is Case # 250528-1300198 for any follow-up with them.
Airbag/seatbelt system failure August, 2024. Passenger Occupant Detection System (ODS) failure. Detection system fails to correctly detect passenger in the seat. Sometimes it thinks there is no passenger, when there is one (will fail to deploy airbag in a crash); sometimes it thinks there is a passenger when there is none (requires seat belt to be buckled with no one in the seat). Recall (19V‑701 -- ODS harness replacement) repairs were done to this vehicle Feb. 2020. New solution is different than for the 19V‑701 recall. For this issue, dealer recommends replacement of seat frame bottom (seat sensor). The seat sensor is failing. Repairs can not be made because replacement seat sensors are NOT AVAILABLE. Backordered. Subaru USA estimates July, 2025 first availability. This means critical safety issue for passengers in this vehicle will exist for nearly a year--even if parts become available in July.
SRS airbag system not registering that there is a passenger in the passenger seat and therefore the airbag is not turning on.
The Vehicle was sold to me by a local dealership not SUBARU Manufacturer themselves with the conditions marked above and more, the wheels when purchased as i turned any corners it would sound like the underside of the vehicle would explode even when driving straight it was just less frequent and caused the ABS system to activate and would pull one way or another. the Transmission has never been inspected by the dealership that sold it to me and the manufacturer seal was broken so it had leaked and caused major lack of power resulting in many close calls due to lose of forward propulsion it is a closed transmission without a dip stick and the dealership refused to do anything about it. the Airbag system has never worked at all and the dealership knew this and same with the Reverse hazard warning detection system or the TPMS and again i was told that i just needed to drive it and it would work itself out by the owner of the dealership who test drove it 3 times and refused to do anything about the obvious issues and now it has been a little over a year i’m in debt and basically out of a vehicle and can man as well as personal money sunk into this vehicle that I would consider beyond a lemon
The vehicle hit a patch of ice at about 55mph, spun out, and left the road. It rolled onto its right side (a total roll rotation of 90 degrees), and the side airbags deployed at some point during the roll. When the front passenger-side airbag deployed from above the side window, it pinned the passenger's head to the window, causing significant bruising and a possible mild concussion. The real danger, though, was if there had been some projectile or debris that impacted the window while the passenger's head was trapped against it. The way the airbag deployed actually exposed the passenger to much more danger, and caused more more injury, than if it had not deployed at all. The passenger was awake and upright in her seat at the time of the incident. A county sheriff reported to the scene, and the vehicle was towed to a lot. The vehicle is otherwise untouched and available for inspection. No inspection of any kind has taken place yet (the officer at the scene did not examine the vehicle at all, and insurance has not seen the vehicle yet). There were no symptoms of the problem prior to the incident. The only warning light that was on was for a malfunctioning TPMS system, but the tires were confirmed to be at correct pressure by external gauge.
Passenger airbag says to be checked. Was a recall previously fixed in 2020. Same issue is arising and dealership will not fix for free Passenger airbag is off even with person sitting in it with seatbelt buckled
The contact owns a 2015 Subaru Forester. The contact stated that the air bag warning light was illuminated, and the message "SRS Air Bag System Failed" was displayed. Additionally, the contact stated that the message "Passenger Air Bag Off" was displayed while the front passenger's side seat was being occupied. The vehicle was taken to the dealer, where it was diagnosed and determined that the failure was related to the federal safety agency Campaign Number: 19V701000(Air Bags); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was 120,000.
This year, an error message indicated that the SRS system has ceased functioning on the passenger seat. According to the Subaru Service Center, a sensor within the seat has malfunctioned. This issue appears to be common, based on online research. The failed sensor poses a risk to the front passenger, as it may disable the SRS system and potentially the airbag. Despite this, the dealer has informed us that the repair will not be covered under warranty due to the vehicle's 2015 model year. The dealer has recommended replacing the entire seat, which seems to be an unusually premature failure for a part expected to last the vehicle’s lifetime.
The passenger airbag kept turning off while someone was sitting 🪑 n the seat. It would turn off intermittently, but then turned off for a very extended period. Photo attached is a screenshot of a video we took while driving.
My issue (which started a week ago) is that the Occupant Detection System (ODS) shows the passenger airbag as OFF and gives an SRS Airbag warning when my spouse is sitting in the passenger seat. When I sit in the passenger seat, the passenger airbag shows ON. But then when the car is driven with no passenger, the system dings until the driver hooks the passenger seatbelt--it thinks the passenger is still there. (I weigh 190; my spouse weighs 125). The consequences are that if the vehicle is involved in a crash and my spouse is in the passenger seat, her airbag will fail to deploy. If anyone is driving without a passenger (after I have been in the passenger seat) the passenger airbag may deploy unnecessarily, should a crash occur. My ODS harness was replaced in Feb., 2020 as part of NTSA Safety Recall ID 19V‑701 (Subaru Safety Recall WUM-98) to address faulty ODS issues. (I was not having an issue then). Yesterday my local Subaru dealer recommended "Seat frame bottom replacement and ODS harness DTC B1760, 17067" to address this "ODS Internal Failure." "Part is on back order" so repair is pending.
The passenger occupancy sensor does not accurately detect if there is a passenger. This results in the airbag being "off" when a passenger is in the car. This is a known defect for other 2015 subaru foresters, but is not listed as a defect with my VIN. The sensor will also error and require a buckle when there is no weight on the seat.
The error message for air bag/seat belt warning comes on and off. It turns the passenger side air bag to off. It seems to be activated by weight on the seat.
A small crack appeared mysteriously on the front windshield and has spread - over the past month - where it now covers 1/2 of the windshield. Nothing hit my car, to create the crack or make it spread. The right air bag light keeps going on and keeps beeping when there is no one sitting in the seat. The only way i can get it to stop is to engage the seat belt - again, even though there is no one in the seat.
The contact owned a 2015 Subaru Forester. The contact stated while his wife was driving at approximately 25 MPH, and moving into an intersection following a traffic sign stop, the contact's vehicle was crashed into by another vehicle that ran a stop sign. The other vehicle crashed the contact's vehicle on the passenger side front door. The contact stated that all the air bags had deployed. The contact stated that his wife had broken her right thigh and right ankle. The contact stated he suffered severe whiplash and concussion. The contact stated that he and his wife were transported to the emergency room. The contact stated that he later had to undergo a fusion of several neck vertebrae. The contact stated that the air bag on the passenger side had exploded and he had burns and abrasions on the right side of his face due to the exploding air bag. The contact stated that the exploding air bag fragments had penetrated the right side of his face and neck. The vehicle had been towed away and later declared a total loss by the contact's insurance provider. The manufacturer had not been informed of the failure. The failure mileage was 12,000.
Passenger Airbag light on seatbelt light on passenger front airbags inactive
Info Center showed a message Air Bag System needs servicing. Return codes B160 when codes were checked. Dealer said The Occupant Detection Pad needed to be replaced, must have got wet. there are over a page of 2015 Owners @ [XXX] with the same issue and same explanation, most indicate they had the recall work for the connection performed when the recall was issued. Seems Subaru has an Issue with the Occupant Detection Pad! This puts passengers in danger of the air bag not deploying. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The automatic occupant detection system sensor no longer registers if a passenger is sitting in the front passenger seat, thus the front passenger’s frontal airbag is not turned on when driving with a passenger in the front seat.
My Subaru just failed inspection for a defective airbag sensor in the front passenger side. We had this repaired at a Subaru dealer in Jan 2020, to the tune of $1500. There was a recall in 2020 for this exact problem, and our vehicle fell with the guidelines (2015-2018 Foresters equipped with heated seats), but for some reason our vehicle wasn't included in the recall. So we paid for our fix out of pocket. Now 2 years later we are seeing the same problem. This is unacceptable on Subaru's part. Why is our vehicle excluded from the recall when it is obviously having the same problem?
When passenger sitting in front right seat, airbag indicator says "airbag off" and warning light flashes "check airbag system". This is an intermittent problem occurring a few times over the past three months. Brought it into the Subaru dealer who recommended replacement of the seat cushion for $1425. I checked the Internet and found Subaru recall WUM-98 describing the same problem. I checked repair history and found that the dealer had performed the recall repairs in December 2020. I now suspect a faulty recall repair at that time since I now have the exact problem described in the recall notice even though there was no problem before they did repair. Subaru customer service refuses to cover the expense of a new repair.
Passenger seat airbag is disabled even when there is a passenger present. The passenger seat occupant sensor system appears to be faulty. Check airbag system warning light comes on even if the passenger seat is occupied. The problem is persistent.
I have continually had the SRS airbag tell me that is not registering someone in the front seat as it turns off when someone is in the front seat. This has been reported to Subaru however they refuse to do anything about it as they say because I purchased it in 2014 it isn't covered under the recall due to the fact I have the same symptoms as the recall along with the heated seats. Also my original engine had 170k miles on it in July 2021 and blew a head gasket. I have purchased another used engine and this one only had 73k miles on it when it was put in and now at 117k miles on this engine I have another blown head gasket with less than 50k miles on the second engine. Something needs to be done as I am tired of replacing the same issue. I am a first time owner of a Subaru and a 1 owner I bought it brand new with 3 miles on the Subaru Forester.
Front passenger airbag system turned off. Doesn't recognize a passenger sitting in the seat therefore the seat belt reminder does not chime. There is a warning that does come onto the dash stating that the SRS system needed service. We have brought this vehicle to the dealership there was a tech code of B1650 occupant detection system fault.
Unknown origin. Airbag issues started in September October 2022. 2015 Subaru Forester. Vehicle with Heated Seats similar to open recall. Warning notice display as to Airbag dysfunction. Airbag determined to not function by Dealer. But informed not within the specific airbag recall affecting other same era (2015) Foresters now under recall altho symptomatically the same issues as other Vehicles subject to recall. Quoted up to $2000 to fix the Vehicle. Subsequently, the driver side warning assistance sensors have stopped working on the Vehicle. Because the VIN # does not fit within the recall matching system, Subaru could not replace the airbag without payment. Even after offering some payment accommodation on the part, Subaru wanted $1000 or so to repair and could not give a final estimate in advance. This Vehicle has less than 40,000 miles on it.
I was parking the car it suddenly accelerated jumped the curb and was heading towards the building entrance dore. I could not stop it. To avoid entering the building I turned the vehicle tight and it collided against the wall. The air bags inflated.
I have the airbag sensor heated passenger seat problem and for some reason, my vin is not listed in the recall for this problem. I have had this problem for over a year and thought it was from the clock spring, a costly repair I had just done. Clock spring repair fixed my horn not working problem but not my passenger airbag not working problem. Subaru dealer cost estimate is nearly $1500 for what should be covered in the recall. I am requesting Subaru fix this problem at no charge since it is a listed problem addressed in a recall for a 2015 Forester with heated seats. Thank You.
“Passenger airbag off” light randomly turns on and off while passenger is sitting in seat during driving.
2015 Subaru Forester 135K miles Air bag light came on intermittently dealer replaced the front passenger seat and the problem went away . Out if warranty , but wanted to document it .
The contact owns a 2015 Subaru Forester. The contact stated he notice that the front passenger’s side air bag warning light illuminated indicating that there was no one seated in the passenger’s side seat, even though there was someone seated in the front passenger’s side seat. The vehicle was taken to an independent mechanic who stated that the Occupant Detection System (ODS) sensor mat harness needed to be replaced. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in the federal safety agency Campaign Number: 19V701000 (Air Bags). The failure mileage was 89,000.
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