After replacement of the passenger ODS harness under recall WUM-98, the system still fails to detect a passenger in the seat, making it impossible for me to safely drive with a passenger. Subaru will not fairly cover the defect and would have to install a new seat and recode the new seat to the airbag module. The repair would cost me at least $1500. The capacitive passenger sensor is a major engineering flaw in Subarus, and a very good reason to never buy from them again.
2017 Subaru Forester seats problems
34 complaints (6% of all complaints for this car). Typical mileage when it fails: 28,000. 1 crash reported.
- owner complaints
- 34
- of this car's complaints
- 6%
- typical mileage
- 28,000
- crashes
- 1
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Subaru Forester seats problems in other years
Related recalls
No recalls on record for this model year.
What 2017 Subaru Forester owners say
Most recent owner complaints, unedited.
The airbag warning light for the front passenger seat has been intermittently lighting. Both when the passenger seat is occupied and vacant. The light sometimes indicates the passenger airbag is off when there is a passenger in the seat. I took the car to the Subaru dealer where I purchased the vehicle.. Per the dealership service report: “SCANNED CODES AND FOUND CODE B1760 STORED IN BODY CONTROL MODULE REGARDING THE PASSENGER FRONT SEAT BOTTOM. RECOMMEND REPLACEMENT DUE TO A FAULTY OCCUPANT DETECTION SENSOR.” This car was recalled several years ago regarding the passenger seat airbag sensor issue. The car was serviced per the recall. This car has not been in an accident. The car has approximately 70,000 miles which were driven primarily by me. The front passenger seat was occupied less than 25 percent of the time. There was never anything spilled on the seat. The seat was not used to transport anything other than a passenger. The dealer service department now wants $1566.79 to fix this issue. I contend that recall did not fix the issue correctly and I should not be charged for a faulty part or design that was not properly remedied the first time. The dealer will not resolve the issue and has referred me to corporate Subaru. I have contacted Subaru and am awaiting a response. Case # 260818-1700931. This is a safety issue that Subaru needs to address immediately.
My 2017 Subaru Forester is experiencing the exact component failure and severe safety hazard outlined in the federal safety agency Recall 19V‑701 (Subaru Campaign WUM-98R). The front passenger seat Occupant Detection System (ODS) is failing continuously, which illuminates the "Passenger Airbag Off" indicator and completely deactivates the front passenger airbag safety restraint system even when an adult is securely seated. Because my specific VIN was omitted from the recall population list, my local Subaru dealership refused to perform the recall repair, stating no active campaign exists for my vehicle. As a result, I have driven this vehicle for over a year with a completely disabled, non-functioning passenger airbag system. Upon researching the technical service bulletins for WUM-98R, my vehicle perfectly matches all manufacturing, model year, and component criteria for the defective occupant detection wiring harness. The omission of my VIN from this safety campaign is an error that has left a severe, life-threatening manufacturing defect unaddressed. I am filing this complaint to urge the federal safety agency to investigate VIN exclusions for this campaign and force an expansion of Recall 19V‑701 to protect impacted consumers.
The recall repair for the ODS has failed again.
Had recall completed for passenger airbag prior now SRS airbag on since 6/7/2026 per dealer code B1650 & B1760 as history codes. States found passenger side airbag sensor has erratic operation, recommended replacing seat bottom with integrated sensor for $2015 at Spreen Subaru of San Bernardino. Why is the sensor failing again? Unable to drive vehicle due to potential of airbags not deploying, making the vehicle unsafe to drive. No other issues with vehicle no one in front passenger seat when SRS airbag illuminated on dashboard, no spills, have seat covers to protect from ant fluids. No accidents that would cause this issue.
The driver’s seat in my 2017 Subaru Forester suddenly became loose and moves left to right while driving. The vehicle has only 27,000 miles, has never been in an accident, and has been meticulously maintained. The Subaru dealer diagnosed failed seat frame rail guides and replaced the entire seat undercarriage at a cost of $1,742 because the guides cannot be replaced individually. The dealer stated they had never seen this failure before. Because the seat moves laterally while driving, I believe this represents a potential safety defect.
There is intermittent failure of the passenger air bag occupancy detection system (ODS). This shows up as aporadic display of the passenger air bag failure code in the car, and became more frequent until the code rained on. This was previously an issue, but a couple years ago I performed the Subaru issued recall related to this sensor and it went away for a time. Now the same issue has come back. It is pretty clear that the issue has persisted and the recall did not adequately address the issue, but Subaru refuses to address the issue, citing the completed recall. In searching online, it seems that many others have this same experience. \n\nIf the passenger air bag fails to deploy in a crash this is clearly a major safety issue that Subaru should take steps to resolve, even if it means replacing the sensor multiple times.
I want to bring a widespread safety issue up that is not being resolved by the manufacturer. I have a 2017 Subaru Forester with a faulty ODS sensor. This is a known issue to Subaru and there are bulletins issued on this topic (WUM-98 and 17-19-24). I had the original ODS sensor replaced in 2021. Several months ago my passenger airbag lights started to turn off again. I took it to Subaru and they did a diagnostic test and found that the replacement ODS sensor had again malfunctioned - code b1760 "occupant detector sensor mat fault." I was told (at the dealership service center) that the sensor is on back order and was quoted to $1,887.62 to replace the seat bottom. However, the seat bottom is also on back order. I was told to contact Subaru directly and they would likely cover the cost since this is a known issue with a bulletin out and the parts are on backorder through the dealership. I have since contacted Subaru many times only to be told that there are no active recalls on my vehicle and the recall for the faulty ODS sensor shows completed on 6/28/2021 @ 57,096 and Subaru would not have a path of goodwill assistance towards the repair since it has been more than a year since the replacement. Subaru forums are full of owners going through the same thing and being told the part is back-ordered, they need a new $1,800 seat bottom, or this issue isn't covered because their seat probably got wet, etc. If both the wiring harness and the seat bottom are both on back order, then what is the solution - buy a new seat, buy a new car? This is not a cosmetic issue, normal "wear and tear" or a maintenance issue. This is a model-wide issue among all Subaru vehicles. This is a defective part and clearly replacing the wiring harness does not fix the problem. This is a widespread safety issue that is not being addressed properly by Subaru, which is why I'm escalating this to the NTSB.Â
In 2020 my ODS wireharness had been replaced. I'm now having the same issue in 2025 with the ODS system. I had the ODS recall fixed but the dealership is telling me it is the ODS seat mat not the harness that needs repair and that is not covered under the recall. The airbag light is showing it is off even when I have a passenger. This is very dangerous because if I were to get in an accident my passenger is not protected. I have not gotten it replaced or fixed because they are quoting me over $2000 for the repair. This repair should be covered under the ODS recall.
The passenger airbag sensor often, but not always, malfunctions in my 2017 Subaru Forrester. Often it says PASSENGER AIRBAG OFF when there is a passanger. Occording to KBB Kelly Blue Book there IS a current RECALL in place for 2017 Subaru Forresters for EXACTLY this issue, including for my car - but when i typed in my liscnese plate in the federal safety agency website, no unrepaired recalls showed up for my car.
Questions about the 2017 Subaru Forester seats
Does the 2017 Subaru Forester have seats problems?
Owners have filed 34 complaints about the seats of the 2017 Subaru Forester, 6% of all its complaints.
At what mileage do 2017 Subaru Forester seats problems start?
The typical (median) mileage in owner complaints is 28,000 miles.
Was there a recall on the 2017 Subaru Forester seats?
There is no recall for this problem on this model year.
What year does the Subaru Forester have bad seats?
The Subaru Forester model years with the most seats complaints are 2010 (76 complaints), 2017 (34 complaints) and 2018 (30 complaints).
Other 2017 Subaru Forester problems
Airbags 167Visibility 116Electrical 106Engine 48Transmission 46Acceleration 33Steering 25Driver assistance 16Body 15Brakes 15Suspension 13Wheels 13Fuel system 11Seat belts 10Lights 4Locks 1
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