2018 Subaru Forester transmission problems

Filed Oct 22, 2025 · Engine, Transmission · NY

On October 3, 2023, I purchased a used 2018 Subaru Forester (VIN: [XXX] ) from Hengxin Auto Group, 210 39th St, Brooklyn, NY 11232, for about $19,500 including tax and fees. The dealer stated the mileage was 65,800 and printed that number on the contract. However, both the official NY DMV Title Record and the Carfax report showed 86,588 miles at the time of sale. This clear discrepancy proves the dealership intentionally rolled back or misrepresented the odometer reading. Later, the title was branded “mileage unknown.” After purchase, many severe issues appeared: chassis instability, transmission jerking, loud engine noise, high oil consumption, A/C malfunction, battery failure (replaced at my own cost), and worn tires that left me stranded. The dealer had advertised the vehicle as “excellent condition, only minor scratches,” which was completely false. I repeatedly contacted the dealer, but they only made partial chassis repairs and ignored all other problems. I paid significant repair expenses and eventually had to trade in the car on April 29, 2024, at Romano Toyota for $12,530.24, while still owing $13,705.58, resulting in a direct loss of about $9,283.78, not including additional repair and transportation costs. On October 2, 2025, I sent a formal demand letter to Hengxin Auto Group requesting compensation for odometer fraud and vehicle misrepresentation. The letter was received on October 9, but no response or resolution has been offered. The dealer’s conduct involves clear odometer fraud and nondisclosure of safety-related defects. I respectfully request the federal safety agency to investigate this case and take appropriate action to prevent similar consumer deception and safety risks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Dec 11, 2024 · Suspension, Transmission · CA

The lower right control arm bushings failed on the vehicle and the transmission is leaking. The vehicle has been owned by only two individuals, and was purchased by me in 2021 as a certified pre-owned vehicle from a local dealer. In three years we have put about 12,000 miles total on the vehicle (average of 4000 miles each year for three years), and the vehicle is solely driven locally on surface streets. This appears to be a known issue as noted by Subaru owners expressing frustration in public forum about premature failure of the control arm bushings.

Filed Dec 2, 2024 · Transmission · HI

With no warning. my 2018 Subaru Forrester had its transmission lock up on me in the pouring rain while I was traveling 60 miles an hour. I purchased the car new in 2018, had it regularly serviced and it only has 4700 miles on it. If I was not buckled in, I would have gone through the windshield. The car spun around, jumped the divider and moved into oncoming traffic. Luckily, the other cars were able to avoid me. My local Subaru dealership said they can take a look at my car in 40 days. Until then, the car is dead and still locked up.

Filed Dec 4, 2023 · Acceleration, Fuel system · MA · crash

Twice in the last 4 months, after turning into a parking place and accelerating gently to pull forward into the space, the car surged forward much more than it should have given my light acceleration. The first time this happened I slammed into a split rail fence which broke, damaging the vehicle. The fence parts went over a restraining wall and damaged a house. I was able to stop the car but it came very close to going over the 6 foot restraining wall, which might very well have killed me. It happened again today in a different location but similar circumstance and no damage was done because I was able to stop before it hit the house. The car surged on its own. I had the damage to the car fixed, but the problem has not been confirmed by a service center. The damage was inspected by my insurance company and repaired by an auto body shop. My insurance rates will be increased because of the incident. There were no warning lights, messages or other symptoms prior to the episodes.

Filed Jan 25, 2023 · Transmission · FL

Rear wheel bearings are needing to be replaced at 65,000 miles, car is less than 5 years old. No specific incident is connected to this premature failure.

Filed Aug 20, 2022 · Engine, Fuel system · MO

I recently purchased a used Subaru Forester with about 92k miles. About two weeks after purchase, I took it to a Subaru dealership and a multi point inspection revealed a cracked catalytic converter. The tech stated that this was discovered by visual inspection. This failure causes a safety issue by leaking exhaust vapors into the cabin. This failure occurred with no warning lamps or messages/codes.

Filed Jun 30, 2022 · Transmission · 4,000 miles · VA · crash · 1 injury

The contact owns a 2018 Subaru Forester. The contact stated she was parking in a parking space when the vehicle accelerated at a very high speed without any warning causing the driver to crash into a building. When the vehicle came to a complete stop, the contact shifted the vehicle into reversed and the vehicle accelerated backward at very high-speed once again causing the contact to hit another building. The contact was the only person that was injured. The contact was uncertain if a police report was filed. The vehicle was towed to a collision center. The dealer and the manufacturer were not contacted. The failure mileage was 4,000.

Filed Jan 14, 2022 · Brakes, Transmission · 3,800 miles · NY · crash

The contact owns a 2018 Subaru Forester. The contact stated that while driving into a parking space at an undisclosed speed, the vehicle unintendedly accelerated, which caused a collision. The contact depressed the brake pedal, but the vehicle crashed into a traffic signpost, a boulder, and then a tree, which stopped the vehicle. No injury was sustained and no medical treatment was received. No air bags were deployed. No police report was filed. The vehicle was towed to the dealer and diagnosed that the computer system did not show a failure. The vehicle was not repaired and remained at the dealer. The vehicle was not deemed totaled by the insurance company. The manufacturer was not made aware of the failure. Prior to the collision, the vehicle had inadvertently accelerated on several occasions. The failure mileage was approximately 38,000.

Filed Jul 30, 2021 · Transmission · CO

The CVT transmission is begining to fail, the car has come near stalling several times and has a very rough/lurching shift while accelerating onto highways and merging. Subaru dealership says it does not qualify for a warranty replacement even though Subaru extended the warranty specifically for this problem.

Filed Jun 23, 2021 · Acceleration, Transmission · GA

Follow up-to complaint #11420905 submitted 6/14/2021. The car was taken back to the dealership due to stall, hesitation, slowness, and erratic uncontrolled acceleration. Safety was the main issue. The dealer confirmed the concern and replaced the transmission with a remanufactured one. The problems still remain with the exception of the stalling. We believe this situation requires further thorough investigation and possible recall or new transmission installation.