Parked my vehicle in my driveway with no overhead cover after I returned home from work at approximately 1430 hours on 2/7/20. The ambient temperature at this time was approximately 25 degrees fahrenheit. The vehicles windshield did not have a crack at this time. Nothing hit my windshield on my way home from work. I started my vehicle with my remote start leaving my residence at approximately 1800 hours on the same date. As I sat in the operators seat of my vehicle approximately 1 minute after I initiated the remote start, I observed a large crack in my windshield. The crack starts below my windshield wiper under the plastic piece where the edge of the windshield glass is covered. Upon closer inspection from outside of the vehicle I discovered zero evidence to support an object had struck my vehicles windshield. The crack appears to have spontaneously occurred. I performed some research online and discovered spontaneous windshield cracks on my particular vehicle is a known issue due to subpar defective glass and that cracks are caused by the heat from the windshield wiper heater used in combination with the windshield defroster. Which is the exact circumstance my windshield cracked in. Research also advised that this a known issue that has not been addressed by subaru nor do they cover repair/replacement costs. Windshield repair/replacement is very expensive because of the special oem subaru glass that is required in order for the subaru eyesight sensors to function properly which my vehicle is equipped with. Subaru also refuses to cover the costly recalibration of the subaru eyesight sensors which is required when the windshield is replaced. Recalibration alone costs approximately $1000-$2000 usd in addition to the cost of the windshield and windshield installation. I should not have to pay thousands of dollars for a manufacturing defect that subaru appears to ignore
2019 Subaru Forester visibility complaints
Page 11 of 15: complaints 281 to 310 of 406, newest first, as owners wrote them.
Bought the car on feb-2019. Parked the vehicle on the street 12/27/2019 night, next day morning the vehicle windowshield get 8 inches crack. Check around the vehicle, did not find anything on the vehicle & no scratch on the car body. Fixed it same day, 4 weeks later, the crack get another 7 inches longer. Complained it to the dealer & get told: I am not the only one had the issue, it is not covered by warranty, insurence should cover it.
Windshield suddenly cracked. No visible area that would indicate it was the result of a rock and the crack forming from the initial impact. Uncertain of cause. Crack is roughly 14-16 inches from the top of the passenger side down to just under the rear-view mirror in a hook like fashion. Crack was initially discovered on a stationary vehicle, parked in a restaurant parking lot. The crack was not observed prior to getting into the vehicle.
I took my forester 2019 up to big bear mountain. My vehicle was parked outside of the cabin. In the morning due to cold weather the windshield had ice and snow, when I turned on the heater in defrost mode a big cracked appeared on the windshield.
On october 15, 2019 my husband, I and our grandson were driving on a town street and the rear passenger window glass on the right side broke and shattered and glass flew all over the car. There was a landscaper on a lawn facing away from the road but no rock or anything came at the window. On december 11, 2019 a truck drove by our car parked in front of our house on a side street and this time the rear passenger window on the left side broke and the glass shattered all over the car. Both of these incidents seemed to happen from the force of the air/wind pressure. We believe that there is a defect in these windows as they should not shatter out of nowhere like this. We contacted donaldsons subaru in sayville, ny and were told the repairs are not covered under the warranty. We explained that nothing caused these windows to shatter, so we should not be held responsible. We also called the subaru corporate office and were told it is 'environmental' so they are not responsible. We have noticed online that many other people with subaru vehicles also complained of this same thing happening. This is dangerous especially as we drive with our grandson in the back seat. We believe that this is a safety issue that subaru should address and be held responsible for. We had the first window repaired on january 20, 2019 at the cost to us of $550 dollars. On february 4, 2019 we are having the second window repaired at the same cost. Even if nothing can be done at this point in regard to this we want it on record in case it happens again or if it happens to others and a pattern is noted.
First windshield replacement occurred 3 months after purchase due to a small rock chip, now 8"-long crack has spontaneously appeared with no known cause 9 months later.
The windshield developed a foot-long, snaking crack on the passenger side bottom spontaneously one night while parked in a covered carport. No inclement weather that night, and nothing else that could have caused the damage.
I was parked on a public street for 15' and found 6 inch crack in my windshield. I was not parked under any trees and the weather was clear. The crack started under the driver side windshield wiper.
Got in my car, and noticed a giant crack going up from bottom of driver's side windshield to middle. Once looking there is a small chip at base of windshield
Windshield cracked during day while sitting in parking lot at my office. No h/o injury or rock hitting windshield.
One morning I went out to start my car and noticed to large parallel cracks vertical cracks about a foot apart in the windshield on the driver's side. One crack run starts at the top of the windshield and runs about 12 inches. The other crack starts at the bottom and runs about 18 inches. The cracks can be felt to the touch from the outside of the windshield. To the best of my knowledge, there have been no incidents while driving the car that would lead to the cracks spontaneously appearing. Shortly after finding the cracks in the windshield, small horizontal cracks began developing in the passenger side front window. My subaru dealership acknowledged that odd behavior and appearance of the cracks and was not sure what could cause such behavior, but would not claim that there was a manufacturer's defect. A quick google search revealed that many other subaru forester owners have experienced similar cracking in the windshield.
1. While the car is in motion (and under normal driving conditions) on highways, my front windshield has cracked 4x since taking delivery of new vehicle at the end of july 2019. Once the front windshield cracks, it continues to spread. During the process of paying for the vehicle, I was encouraged at every step to purchasing additional windshield coverage to cover the cost of replacing the front windshield in case it needed to be replaced due to the eyesight camera system. The windshield has cracked on the interstate, a state tollway, and a highway. 2. The blue temperature light turns on for five minutes or more when starting the vehicle. I have brought this to the attention of the dealership and they dismiss me saying that this is a normal condition of the car (which was not mentioned during the sales process) and to just wait until the blue temperature light goes out before driving the car. When taking the car back to the dealership for the replacement of the front windshield for 4th time, they finally listened to me and added checking the coolant to the list but it has been a fight to have this looked at. 3. While the car was in motion and with no other cars in front of me, to the side or behind me, the car pre-collision system activated and braked the car on its own. There was no pre-warning that the car was going to brake. 4. The car auto light on and off function does not fully turn on the car lights at night. 5. While the car is in motion and backing out of a parking space, I hear a big ka-thunk sound from the front left of the car. It doesn't matter which way the steering is being turned. Ordered the car in june 2019, was told that the car wouldn't be ready until mid-aug. Due to the factory shutting down for a two week holiday in japan, received notice from the dealership that the car had been delivered much earlier than expected in july.
A small chip in the windshield towards the center. This has probably not happened during driving and the chip was confirmed during the firsts ervice.
Was driving on a us hwy when all if a sudden I heard a loud snap. I was passing a semi at the time so thought the sound might have come from the semi throwing rocks. At that time there was no evidence of a chip or crack on the windshield. The next morning the windshield was cracked from the far right side across the driver's line if view.
Cracked windshield that I had a fix done but crack seems to be getting worse.
On 10/23/19, I noticed a crack in the windshield of my 2019 subaru forester. I had not seen or heard anything hit the windshield prior to seeing the crack. I took the subaru forester to the dealership from where I bought it and was informed that windshield replacement was not covered by my warranty. I then paid safelite $772.10 on 10/25/19 to replace the windshield.
Defected windshield, windshield cracked. Was driving on the freeway attached photos are the same today as the day it happen.
Very small rock hit windshield while on highway, causing tiny chip near the driver's a pillar. Within 24 hours the window had cracked across the length of the windshield, necessitating replacement. I have a photo. I believe the resulting destruction of the entire windshield due to a very small chip is preposterous and should not have occurred.
Tl* the contact owns a 2019 subaru forester. While driving 40 MPH, the contact heard a loud cracking sound coming from the driver's side window. The contact pulled over and felt some rough spots that were cracks on the glass. The contact called kearny mesa subaru (4797 convoy st, san diego, ca 92111, (858) 278-7100) and was informed to call her insurance company because they could not assist. The contact scheduled an appointment with a window repair company. The cause of the failure was not determined. The manufacturer was not notified. The failure mileage was 2,731.
Noticed a half inch crack on far passenger side of windshield. No idea how it happened. No memory of a stone hitting the car. Repaired at safelite. Told likely will need replacement due to location of crack (close to frame) told to monitor. Since then multiple chips/nicks to windshield. Again, no rocks/stones. Just tiny nicks in glass that are sometimes visible and sometimes not. Concerned over longevity over windshield. 11 year old car windshield in better shape.
While driving a small stone flew up hit the windshield & it cracked not a chip a crack.
The windshield spontaneously chipped when driving at the speed limit (35mph).
Over 8,200 miles of driving my 2019 forester, my windshield has experienced three stone chips, one requiring the complete replacement of my windshield. One chip (and one day later, a cracked windshield) was while sitting stationary on a highway; a second while driving 35 MPH on a local city road; and the third while driving about 55 MPH on a highway. Compare this to one stone chip while in motion, on my 2009 forester, covering over 80,000 miles and ten years of driving.
While driving for the past 8 months I have had 2 chips in my windshield from small unknown objects striking the front windshield. Both incidents happened while driving straight and under 45 MPH. First incident happened while on the off ramp of an interstate causing a small chip. Second incident happened while on a state route and in the passing lane. Small unknown object struck windshield causing quarter inch chip.
My wife and I were returning to our parked vehicle and and there was an approximate 18 inch crack appearing on the lower drivers side portion of the windshield. No crack or any sign of damage was visible before that. The vehicle had been stationary in a parking lot.
Windshield was hit by a small rock while driving. From a chip on the windshield the crack is now about 1/3 -1/2 of the entire length of the windshield, as it continues to expand. Crack grew about 2in while sitting inside my garge overnight. Crack continues to expand while car is stationary.
Stopped to get gas and while washing window noticed a 12 inch crack on windshield starting from rearview mirror down. Unsure what has caused this crack as we have only owned our 2019 forester for about 6 months.
In under 8 weeks my windshield has had 3 chips and finally it has cracked to the point where I have to have it replaced. After the 2nd chip I realized this was not bad luck but faulty product. I contacted my dealer & the subaru factory with no help. The first 3 chips happened when I was driving the 4th just warming up the car. I understand pebbles hit your windshield when driving but the 4th time it happened the car was stationary
2019 forester purchased 4/19, windshield cracked spontaneously on 12/13/19
A small pebble hit my windshield on the freeway on the bottom driver side of the windshield, this not only cause a chip, but also a crack over 12 inches long. I have never had a windshield with such a large crack from such a small chip. I suspect the glass is defective.
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