I was driving to work and i was on the freeway and all of a sudden without a rock hitting my windshield, it started to crack. It might go bigger if i drive more and right now it is longer than 6 inches.
2020 Subaru Forester visibility complaints
Page 2 of 11: complaints 11 to 40 of 301, newest first, as owners wrote them.
The contact owns a 2020 Subaru Forester. The contact stated while at a complete stop, she noticed that there was a crack in the middle of the windshield. The contact stated that there was no external cause for the failure. The dealer and the manufacturer were notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 21,000.
The contact owns a 2020 Subaru Forester. The contact stated that upon entering the vehicle, the contact observed a crack on the windshield extending from the passenger’s side trim to the center of the windshield. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 29,000.
When I am idling at a stop sign or sitting in traffic and I have come to a full stop, the car's engine shuts down as a gas-saving feature. This is not the problem! The problem is that sometimes when this feature engages, when I lift my foot off the brake to start driving again, a shrill constant ringing sound starts and the engine won't power back on. There is an error message that comes on that says "eyesight disabled." When this happens, none of these factors (the ringing, the error message, the dead engine) stop until I put the car in park and power it down completely, then restart the engine. Then none of the symptoms are there anymore and the car drives normally. I have not noticed any consistency about when this problem does or does not happen - it occurs in all weather types, temperatures, times of day, slopes/flat roads. I sometimes go months without it happening, and other times it happens twice in several days. The only consistent thing is that it only happens when the car is at a full stop and the engine has shuddered off to save gas. I live in Chicago and almost exclusively drive short distances in the city, I hardly do any highway driving. This has happened maybe 20 times since I bought the car in February, 2023.
Since purchasing my vehicle in June of 2020, I have replaced the windshield every 6-7 months for spontaneously cracking. In April of 2023 I filed a claim with Subaru of America and was instructed to make an insurance claim and my deductible would be reimbursed. As of December 1, 2023 my windshield has cracked yet again. I have had a windshield inspection done every time it has been replace, no defects or rock chips were identified. This will be the 6th windshield I have had replaced.
Windshield spontaneously cracked from the base into the wiper area. There was no previously known damage. This impacts driver visibility and weakens the windshield. I have not had the windshield inspected by another party and did not observe any warnings. I have since learned online that this is an ongoing issue with some Subaru windshields.
Woke up to a large cracked windshield for no reason
The contact owns a 2020 Subaru Forester. The contact stated that while driving at 55 MPH, the front driver's side windshield cracked. The windshield had developed a crack without impact. The contact stated that the windshield had previously been replaced by an auto glass company for the same issue. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 64,000.
I have had three cracked windshields within 4 years of driving and 30,000 miles
Windshield on this Subaru Forester cracked severely shortly after purchasing the car. This happened in the driveway while parked. Nothing hit the glass.
Windshield cracked for no reason shortly after purchasing. Needs to be replaced. Quoted 1500.00 because self driving feature must also be adjusted when replacing windshield
Was driving at highway speeds (65 mph) and within the posted speed limit and a small, unidentifiably small object was kicked up by a car in the adjacent lane and hit the windshield, resulting in a small ding that immediately spread to a large crack across most of the windshield.
The contact owns a 2020 Subaru Forester. The contact stated that the windshield was cracked. The crack had developed on the passenger’s side of the windshield’s edge where the windshield meets the frame and expanded 6 inches horizontally. The contact had not taken the vehicle to the local dealer or the glass shop. The windshield was not replaced. The manufacturer had not been informed of the failure. The failure mileage was 8,978.
The windshield suddenly crack for no apparent reason. I inquire about this problem from the Subaru service department and I was told that its not covered by warranty. I found out from my own research that a lot of Forester owner have complain of the same issue.
For the 3rd time in less than 3 years my windshield crack from a small pebble hitting it. Either Subaru is making very thin windshield glass, or the material used is not sufficient to suppress small pebbles and causes the windshield to crack, often. The latest crack happened July 25, 2023 in the PM with a small 1/4 inch crack, by morning it had grown to over 2 feet. It seems to me there is a design flaw here.
The contact owns a 2020 Subaru Forester. The contact stated that there was a chip on the front windshield that was not caused by an impact. The front windshield was cracked. The contact called the local dealer and was referred to an auto glass shop. The vehicle was taken to the auto glass shop that replaced the front windshield, but the failure recurred. The contact stated that while her son was occupying the vehicle, he noticed that the front windshield was cracked. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 25,000.
Windshield randomly cracked while parked. There was no hit to the windshield that was detected. Crack runs down middle of windshield.
(06/22) - Small pebble hits windshield and creates a "star-pattern" crack measuring 2.25 inches in diameter. Booked earliest appointment for windshield replacement on Tuesday 06/27. Have not touched windshield and have not driven vehicle as of this day. (06/24) - Waiting for windshield replacement appointment; star-pattern crack has extended aggressively overnight while parked under shaded carport (average temp 64 degrees), far beyond what is typical. As of 06/24 there are 2 long cracks extending in opposite directions measuring 9 inches above and 13 inches below original impact diameter. Please note that Subaru has had prior class action lawsuits filed for similar issues regarding brittle/unsafe windshields for Subaru Outback and Forester 2016-2020 models.
The contact owns a 2020 Subaru Forester. The contact stated while driving approximately 2 MPH down her driveway, she heard an abnormal popping sound coming from the dashboard. The contact observed that a crack had appeared in the center of her windshield that formed at the bottom of the windshield. The contact stated that the crack extended more to the passenger’s side of the windshield. The contact called the local dealer and was advised by the dealer to contact the insurance provider for assistance. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.
While driving, I heard a loud POP. I thought something hit the car, but I was not close behind another vehicle or road hazard. For about 15 minutes I thought no harm, no foul. Then suddenly, I saw a long, mostly horizontal crack from the bottom left and extending about 18" toward the center of the windshield. I called the Subaru dealer [where I bought the car] and was quoted $910 parts and $590 labor, but they were unable to give me a service appointment date at that time. I don't feel the car is safe to drive, so I am looking for a quicker repair from an independent windshield replacement shop. At the same time, I researched Subaru windshield cracks and found numerous reports of easily cracking Subaru windshields. It appears that if I replace one Subaru windshield with another Subaru windshield, I may just be waiting for another Subaru windshield crack in the future.
Windshield cracked in the bottom black area. This is a known problem for other model years. Subaru should issue a recall / fix for the 2020 Forester also.
Driving down the highway and the windshield cracks and the cracks keeps getting longer.
The vehicle was parked in our driveway in Lafayette, CA on 5/16/2023. Outside temperature reached approximately 75 degrees. The windshield developed a spontaneous crack, horizontally spanning the driver's side edge to nearly the middle. No impact point can be observed along the crack line. The vehicle is available for inspection but has not yet been inspected by any authority. Vision may be blurred or compromised along the crack line, which should be deemed a safety issue. Numerous reports of windshield faults for 2019+ Subaru Foresters have been reported online, though Subaru continues to deny these claims.
My windshield has cracked - huge lines running across the windshield including the driver's side - three times in 2.5 years necessitating I pay out of pocket to replace the windshield each time. I will now need to get my fourth windshield in less than 3 years of having a brand new car. Though I have been told that it was "outside influence" such as a rock, I did not see or hear a rock hit the windshield. Not to mention I have owned many other cars and have never had to replace the windshield so many times. The latest windshield I replaced was less than a month ago and now I have to replace it again. There was a recall/class action lawsuit on previous years of the Subaru Forester and it is not clear or apparent that they have changed the windshield substantially enough that this issue has been resolved. It is dangerous and defective to have a windshield that has long cracks in it so frequently and consistently. My and my family's safety is at risk when it is difficult to see because of the huge cracks in the windshield, particularly at night or in inclement weather (i.e., rain storms). The problem has happened now 3 times in less than 3 years. A product that warrants so much replacement is defective in nature. I have called both the dealership and Subaru USA - who said that they did know that I was not the only one having these issues. The vehicle has been expected by experts at Safelite and I am taking it to the dealership for an inspection with this latest crack. But because they claim a rock hit it then I have to pay for the replacement - but when this happens with such frequency then how can the windshield not be defective? When this is not the standard for all other cars! And it is dangerous to have an unreliable windshield! No there were no warning messages.
The contact owns a 2020 Subaru Forester. The contact stated that she observed that a crack had started at the bottom of the passenger’s side windshield. The contact stated that the crack had begun to spread and had gone in an arc upwards and stopped at middle of the windshield. The contact had the windshield replaced. The contact had taken the vehicle to a local glass shop and not a dealer to replace the windshield. The vehicle had been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.
The windshield cracked for no apparent reason. It’s a 2 foot long crack, low on driver side. The crack appeared while the car sat parked in a garage. It wasn’t there when the car was parked and was visible when we returned to drive the car. The windshield is so widely cracked, the risk is s sheet of glass will hurt the driver or passenger. We have not taken it to the dealer for repair yet The windshield cracked without warning or sufficient cause.
The contact owns a 2020 Subaru Forester. The contact stated that when the vehicle was parked in the garage, the contact became aware of a crack on the windshield. The contact stated that there was no impact to windshield to cause the crack. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.
Windshield cracked and split to the middle unexpectedly
Noticed a crack in the windshield glass today in the parking lot at work. This crack starts at the bottom of the windshield and goes upward about 8 inches. There are no signs of the windshield being hit. I looked this issue up and there is a class action lawsuit going on about defective windshields on certain Subaru models. Mine is included.
The contact owns a 2020 Subaru Forester. The contact stated that after parking the vehicle in the garage, it was later discovered that a small crack had formed on the upper passenger’s side of the windshield. The contact stated neither a rock nor another object had impacted the windshield to cause the crack to form. The local dealer and manufacturer were not notified of the failure. The failure mileage was 30,000.
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