I purchased a 2025 Subaru Forester Hybrid VIN [XXX] on July 26, 2025 from Schumacher Subaru, 3031 Okeechobee Blvd. West Palm Beach, Florida 33409. On March 11, 2026 I filled the gas tank to 100% capacity. The ambient temperature was 72 degrees Fahrenheit. I parked the vehicle in our garage with the door closed. Two hours later my wife notified me that there was a strong smell of gasoline throughout our four bedroom home. I opened the door to the gas filler recess and verified that the gas cap was correctly closed. Gas was spilled into and over the recess area below the gas cap, down the right side of the right back quarter panel and in a large puddle on the garage floor. I backed the Subaru out of the garage and onto the front driveway. Using multiple sheets of paper towels we mopped up the spilled gasoline from the vehicle and garage floor. I placed all the soiled paper towels in a sealed double garage bag and put it in our garden away from the house. I called Schumacher Subaru and talked with Dylan Wagner who sold us the car. I was shocked to hear that he knew of the gas cap defect and also knew that we should not fill the tank more than 50%. I asked him why he didn't notify us and he said that Subaru was going to notify us at the end on March 2026. In my view this is clear cut negligence on the part of Schumacher Subaru of West Palm Beach, Florida. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2025 Subaru Forester fuel system complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
The contact owns a 2025 Subaru Forester. The contact received notification of the federal safety agency Campaign Number: 26V106000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I have a urgent fire safety recall regarding the fuel tank exploding due to sone gasket leak. Inwas told to park outside of my garage with half tank minimum. I just bought my car, and now I don’t know if my car is going to blow up? I mean I get a chip issue takes a minute but when a car can implode shouldn’t tbe manufacturer immediately allow for a loaner? Especially if there is a disable person being driven in it? I called the dealer when it first was announced and they said they will call me and weeks later crickets. Not even a hi we are working on it. I called and told them my husband is a paraplegic and if there is any type of fire. I wouldn’t be able to help him as fast as it would be needed to help him out or what if I am deceased and he needs to get out. I asked for a loaner from them and the dealership said they don’t have loaners approved yet. I heard when this happened with Chevy Bolt/Volt Chevy had loaners within 2 weeks. I understand I am not the only one however I have a paraplegic spouse. Is there any assistance we may get? I have to use the car to go to work and being a single income couple, I can’t pay almost $1000 a month for a car and pay for a rental too.
The contact owns a 2025 Subaru Forester. The contact stated that while the vehicle was parked, the contact became aware there were paint bubbles near the fuel cap and near the bumper below, where the paint was also tarnished. Additionally, there was condensation found under the fuel tank. The vehicle was taken to a dealer, but was not diagnosed; however, the contact was informed that the vehicle was under recall. There were no parts available for the recall repair. The manufacturer was notified of the failure. The failure mileage was 2,750.
My gas tank leaks out the top when filled. Currently, all check engine lights are on and all of the safety features of the vehicle have been disabled. When I took it to Subaru, they said there is an open recall with no remedy. This is ridiculous. My car has every check engine light on! How am I supposed to know if there is an actual problem with the car?
I bought a Subaru Forrester 2025 in March of 2025. I drove this car for almost 9 months to the day. On 12-19 -25 I was driving down the aisle in the Walmart parking lot at less than 10 mph. I turned right into a handicap parking lot and applied my brake as I was settling into the parking space. I was driving less than 5 mph as one normally would when parking and coming to a stop. My car accelerated quickly and with great speed and since my front wheels were still turned toward the right, my car sped toward the cement encased parking sign at a high rate of speed. I was in disbelief. I backed up to be in the proper space and got out and surveyed the damages. Thankfully I was alone in the car and due to the handicapped parking signs ahead and to the right of the parking spot I did not cross the marked lot lines and no other vehicles were involved. The car was not driveable so I had the it towed to the dealership and found they did not have a body shop. Then engaged a body shop to repair. Estimate of damages is $6,820. My car is still there today. It is now Jan 25 and we are waiting on a few replacement parts. At first I thought I might have stepped on the gas instead of the brake as I was parking that night. But all common sense tells me that my foot was properly on the brake as I was finishing up my parking maneuver at a very slow rate of speed. I looked around the internet and see that these same circumstances were replicated by other drivers esp. on the 2012-2020 models of Forresters. I had no prior knowledge of what I consider to be a significant fault in this vehicle. I did receive widespread bruising to my chest from the seatbelt. Once my car is repaired I will take it back to the dealer to have several systems checked for errors. I am leery of driving it again. I am really not in a position to buy a different vehicle but it may come to that. Altho the police report states that I may have hit the gas, upon further reflection I don’t feel that is true
While there were no reported incidents, it appears there may be manufacturing defects with this vehicle. The rear seat safety belts are reportedly quite difficult to fasten, as the receptacle is positioned deeply within the seats, sometimes making it impossible to secure the belt. This then triggers an alarm, which can be quite bothersome for the driver. Furthermore, there seems to be an issue with the fuel gauge, as it may display an inaccurate reading. For instance, upon filling the tank, the meter might show 470 ml, but while still at the gas station, it could indicate 330 ml. Additionally, the reading can fluctuate after a trip. Finally, the air conditioning vent on the driver's side does not seem to be functioning correctly. In one instance, despite a minor road hazard that was not immediately noticed, the left rear tire was completely damaged. Despite multiple attempts to address these issues at the showroom and contacting Subaru headquarters, the problems persist. Note the purchase of vehicle forced upon me ,in addition Hallmark Subaru refuse to address the issues with vehicle. I have reported the matter to AL state Attorney general. Still no response made by state AG. Thank you.
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