The contact owns a 2026 Subaru Forester. The contact stated that while driving 25 MPH, the engine sputtered before the vehicle stalled. The vehicle was towed to the dealer and diagnosed with an inoperable fuel pump. The vehicle was repaired; however, the failure returned three weeks later. The vehicle was taken back to the same dealer. The dealer was unable to duplicated the failure but determined that the failure was caused by a blown fuse and the fuse was replaced. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 6,000.
Subaru Forester fuel pump problems
33 of the 6,542 owner complaints about the Subaru Forester describe fuel pump failure, most of them for the 2015 model year.
- owner complaints
- 33
- worst model year
- 2015
- typical mileage
- 42,000
By model year
Often reported together
Stalling 13Loss of power 6Warning lights 5Fuel gauge 4Check engine light 4Jerking 3Engine failure 3Won't start 2
What owners say
At a stop light, auto stop engaged. When foot put on gas, engine died and every warning light the car has appeared on the dash board. It took several tries, but I did get the car started again. Took to dealer who confirmed the incident and replaced the starter at 38, 126 miles. The fuel pump relay was also replaced. After this incident, the cancel auto stop/start button was used most of the time when driving the car. 10 months later, forgetting to engage the cancel button, and the auto stop/start working, the car once again died at an intersection. We were able to get it restarted and it went back to the dealer. They again confirmed that the starter was faulty and once again replaced it and the fuel pump relay. This occurred at 44,770 miles. Thankfully, In both incidents, we were stopped at intersections with traffic lights. The first was in a left turn lane surrounded by cars on a hill. I was able to engage the parking brake before I rolled back into anyone. The second incident was at a flat intersection. Others were stopped around us and no one was approaching us with speed. My concern is that this will occur when waiting to make a left turn at an intersection and the car would roll forward into traffic. Another concern is if highway traffic is stopped and then starts moving again. If the car stalls and won't restart, traffic around you would go forward and traffic behind them would approach your stalled car at speed. Someone is going to be killed from this problem if they haven't been already.
Fuel Pump. Stalled in intersection in middle lane at expressway entrance. Car stalled 3 x before I could move out of intersection to safety. Kept pressing gas peddle but car would not move then sputtered going a few feet before stopping again. 3x Cars were going thru light and around me at 45 mph. Honking, swerving into other lane, barely avoiding hitting my car as well as other cars.
UNKNOWN. Often when I attempt to accelerate after stopping at a stop sign, the car hesitates, sometimes lunges ahead and then sometimes practically dying before accelerating normally. There have been times when It simply feels like a fuel pump problem and I know that Toyotas with this same Denso fuel pump have had documented problems similar to mine. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2018 Subaru Forester stalling in intersection Prior there was an occasional delay in starting. After light changed I was starting to move down a hill toward expressway entrance at about 25 mph. I was in the middle lane and all cars were coming behind me at 50mph. I just entered the intersection when my car just stopped. It would not move. I was trying the gas pedal but car did not move. Suddenly it began jerky movements, moved a few feet, sputtering and stopped again. Now I’m in the middle of the intersection. I looked in my rear view mirror and saw cars speeding down hill, honking as they went around me. The car repeated jerky movements, moved a few feet and stopped again. I was still in the intersection and light was about to change. It finally repeated the jerky movements, etc until it stopped a third time. Fortunately I was out of the intersection and along the roadside. I reflected on what had just happened a few minutes. Then I made my way back home 35 minutes slowly driving on back roads allowing cars to pass just in case it would happen again. Dealer told me there was extended warranty on fuel pump but he could not repair as he could not duplicate stalling. How many times do I have to stall in City trafficI or expressway before my fuel pump will be replaced? I had a kidney transplant that saved my life. I will not let a safety recalled fuel pump put me in danger again.
The contact owns a 2018 Subaru Forester. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 21V587000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 69,000.
We were driving at 70mph on the freeway, left lane, and suddenly the car lost power as if the fuel pump went out. We had to suddenly get over to the shoulder of the freeway, almost got hit, then limped along the shoulder until we called a tow truck which towed us 40 miles to Subaru dealer. The dealer looked at the car and "couldn't find anything." Now we are afraid to drive the car.
While driving my 2016 Subaru Forester about 70mph on [XXX] , the engine suddenly stalled and I was stranded on the freeway. The fuel tank was about 3/4 full and no warning light flashed in the dashboard prior to the incident. I tried to move my vehicle to the right lane but was unable because of the vehicle's loss of power. I almost collided by a speeding truck behind me. I shut off the engine, was unable to restart. After 3 minutes later, I was able to restart and everything worked again. I suspected the cause was due to a bad fuel pump, took the vehicle to my local Subaru dealer for inspection. The technician could not find anything malfunction or repeat my problem. I just learned there was a recent lawsuit settlement of bad fuel pumps on 2017-2020 Subaru Foresters that could cause engines to stall. It sounded similar to the problem that I had just experienced, except my Forester is a 2016 model not covered by the settlement. I believe the 2016 Forester fuel pump was manufactured by the same company as in the 2017-2020 models. It probably has the same defects. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The initial incident happened when I was accelerating uphill. When I pressed the gas pedal to accelerate, the car began jerking and sputtering. I released the gas pedal and let the car coast, as I was heading toward a stop sign. After I stopped and then accelerated the second time, the engine seemed to smooth out. Nothing further happened until about 1 week later. The second incident, I was 35 minutes into an hour-long drive. I was going around 45-55mph when the same issue happened suddenly: I pressed the gas pedal and the car started shaking and sputtering. If I released the gas pedal, the car was fine. All check engine lights came on and were flashing. I lowered my speed into the 30s, and the issue continued to happen, regardless of what speed I was driving at. If I was accelerating, the car was shaking a lot. At stop signs, the lights would turn off, but pop on as soon as I began driving again. I was able to make it to my destination and when I parked the car, it was shaking a lot while idling. It felt like the engine was about to die or shut off. It was late so I turned the vehicle off and left it parked for the night. The next morning, when I started the car, it was continuing to shake/sputter during idle and I drove it briefly to see how it ran. It continued to shake when pressing the gas pedal, however, the check engine lights were not on. Since I had to drive back home, I decided to take it slow and began the two-hour drive back. The engine again seemed like it wanted to die as I let the car warm up, but it did not shut off. Initially when driving, the car continued to have the same problem - shaking whenever I pressed the gas pedal, no matter the speed. The check engine panel lights did not come on, however, and after driving for about 20 minutes, the issue cleared up. I've only driven it as needed since then and it is currently running ok, but, given the numerous fuel pump recalls I'm concerned there is a defect with this model.
As I said earlier: car stopped dead in the middle of I-94, going 70 mph. No reason--had 1/4 tank of gasoline, alternator working, etc. Come to find out that you all recalled 2018 Subaru Foresters for this EXACT same problem--cars stalling while driving. That was for a faulty fuel pump. Discussion boards by owners are FULL of the same exact problem from 2014-2019. You should issue a recall there too, IMHO, since obviously the 2018 are the tip of the iceberg!
Related recalls
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Risk
- Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
- Remedy
- Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1‑844‑373‑6614. Subaru's number for this recall is WRG-21.
Recall number 21V587000 · Recall details
Questions about the Subaru Forester fuel pump
Which Subaru Forester years have fuel pump failure problems?
The model years with the most reports are 2015 (9 complaints), 2018 (7 complaints) and 2016 (4 complaints).
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