Mid-afternoon - clear day - dry pavement - cruise control set at 70+ MPH on Interstate 35. Car suddenly detects obstacle and starts phantom breaking excessively. Causes complete terror that we're about to hit something - only there was no obstacle to be found. Alarm eventually shut off and after a few moments, I was finally able to accelerate again. Luckily, there were no cars directly behind me or that would have been a huge pile up. Reported concern to Subaru dealer - referred to corporate - they have had my car for 25 days. Today I was notified that due to not signing a waiver issued today stating I would turn all eyesight data over to any third party vendor and law enforcement - both now and in the future data - the safety case was at an impasse. No further explanation as to how this concern would be addressed. Corporate has not contacted local dealer with next steps. It is a 2026 forester with under 15,000 miles on it. No explanation as to why they could not have a form with a reasonable request - I.E. timeframe, no law enforcement involved, etc. Concern for this is the phantom braking with no explanation as to why and refusal to fix it.
Subaru Forester phantom braking problems
10 of the 6,539 owner complaints about the Subaru Forester describe brakes engage by themselves (phantom braking), most of them for the 2019 model year.
- owner complaints
- 10
- worst model year
- 2019
- typical mileage
- 10,000
By model year
- 20261
- 20252
- 20232
- 20222
- 20201
- 20192
Often reported together
Collision warning 2Shudder 1Loss of power 1Check engine light 1Adaptive cruise 1
What owners say
my car came to a sudden and immediate stop, causing the car behind me to collide with my rear end. in researching this, i have discovered that my car make and model are subject to a class action suit for what is called "phantom braking." I was not injured but the driver of the other car claimed that his son in the back seat was injured. There were no warning indicators going off, either visual or audio. the vehicle's condition was observed by a XXX Police Officer at the scene, and an accident report (XXX) was filed, to be available sometime next week. I contacted my insurance company, State Farm, about 8 PM, after having been directed by an officer to pull around the corner to a side road. they issued a claim # XXX and told me to have the car towed to their approved body shop Bucci's Auto Body in [XXX]. [XXX], the principal at Bucci's inspected the car the following morning and provided an estimate for repairs which State Farm accepted and I authorized to begin. He has not touched any of the electronic data system modules, nor disconnected the battery, and has been instructed in writing not to, so that the forensic evidence can be retrieved. Therefore, there is no information available yet on the mechanical or systems causes of the crash, but it is being preserved for future retrieval and analysis. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2025 Subaru Forester Hybrid. The contact stated that the hatchback had opened independently while the vehicle was parked. The contact stated that the doors had opened unintendedly while the vehicle was being washed at the car wash. The contact stated that the door required to be slammed to close and to latch securely. Additionally, the contact stated that while reversing out of a 2-15 percent sloped driveway, the Reverse Automatic Braking (RAB)Â system's beeping sound engaged while there were no vehicles or objects in the proximity of the vehicle. The contact stated that the vehicle stopped abruptly, causing the driver's side seat headrest to hit the contact's head violently. The contact stated that the vehicle became inoperable. The contact exited and inspected the surroundings of the vehicle. The contact verified that the vehicle had not collided with an object. The contact returned inside the vehicle, and the vehicle responded as needed. The contact pulled into the driveway. The contact contacted the Doctor's office weeks later, and was referred to the ER. The contact went to the ER, where a CT scan, and other tests were performed, but internal bleeding was not found. The contact sustained a concussion and persistent headaches. Additionally, the contact underwent an MRI and was waiting for the neurologist to interpret the MRI test results. The vehicle was taken to the dealer, where the contact was advised to deactivate the reverse automatic braking(RAB) system. The manufacturer was notified of the failure and sent a field technician who inspected and test-drove the vehicle. The manufacturer later informed the contact that the vehicle had operated as designed while reversing on the sloped driveway. The vehicle was not repaired. The failure mileage was approximately 100.
The contact owns a 2022 Subaru Forester. The contact stated that while driving on a main road at 32 MPH, the Forward Collision Avoidance: Automatic Emergency Braking (AEB) system suddenly engaged while there were no objects or vehicles nearby. Additionally, the contact stated that the Subaru EyeSight system was disabled due to being a seasoned driver. The contact stated that she was forced to purchase the vehicle with the feature. The vehicle was taken to the local dealer, where it was inspected and recalibrated. The dealer informed the contact that the EZ Pass may have contributed to the failure; however, the contact stated that the EZ Pass had been on the console for approximately three years. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 23,000.
I was driving the car, towards the end of about a 40-minute drive the car, I can best describe, lost its mind. Without any prior signs of symptoms, in about the span of 5-10 seconds, the check engine light came on, then eyesight warning came on, then traction system error appeared and I lost all power. It started braking on its own and completely acting on its own. I could still steer, but I had no other control over the vehicle! THANKFULLY I was in a 25 MPH zone, with no other vehicles or pedestrians anywhere near me. I was able to steer the piece of junk into a vacant loading dock and at least get it off the street. I shudder to think what would have happened to me if the car did this on the interstate that I had exited from not five minutes prior to this incident. The car was rendered undriveable. I had it towed to the dealership. I don't know what is wrong with it yet as the dealer is closed on Sunday. This was an EXTREMELY DANGEROUS SITUATION! If the car lost its mind a mere five minutes earlier than it did, I could have been killed! I am still shaking from this incident.
Forward collision braking activated for no reason. No traffic in front or behind when activated. Steady speed of 35-40 mph when activated - conditions were clear and dry. No warning prior to incident, message appeared on dash during braking. Seat belts activated and car came to a complete and very abrupt stop. Thankfully no vehicle behind us or most likely would have been rear ended. Problem has not been reproduced as we will not drive the vehicle without disabling the Forward Collision feature on the car. Vehicle had less than 2500 miles on it when incident occurred. Vehicle has not been to the dealer for inspection yet but will have them check the Forward collision system at first oil change service unless requested sooner. Emailed Subaru customer service to notify them of the incident.
The contact owns a 2022 Subaru Forester. The contact stated that while driving 20 MPH, the vehicle experienced phantom braking. The vehicle was taken to the dealer where it was diagnosed; however, no fault codes were retrieved. The vehicle returned to operating as designed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 250.
I was driving up an empty suburban road at 25 MPH when the brakes suddenly went off, causing the car to skid to a stop. The dashboard screen said the pre-collision emergency braking system was activated. There was nothing in the road and no reason for the car to stop suddenly. Thank god I wasn't on the highway - this is extremely dangerous.
We have a 2019 subaru forester, problems have been with the eyesight slamming on the brakes for no reason, and turning on and off at random times. The major issue has been the slammed on brakes when the road ahead was clear, jarring me and passengers, my wife literally had whiplash and a headache from the extreme, unexpected braking. This has happened when a vehicle in from of us made a right turn, road ahead is clear, traveling the speed limit of 35 MPH, sensors must be picking up the corner of the other vehicle as we approach, locking up the brakes, thinking it is still in front of us. Another incident, eyesight sensing an empty paper bag being blown across the highway, slamming on the brakes, this could have caused a rear end collision from a driver behind us if they were following to close, like is the norm in rush hour traffic. Another event, a dog ran across the freeway, eyesight never activated, I thought I had braked and cleared the dog, he kept running, no impact, found damage to front end upon inspection. Another issue unrelated to eyesight, the defroster blower motor does not respond to high setting when first turned to high to clear window fog, it takes 3 to 5 minutes before it ramps up to high speed. I have brought this to the attention of our salesperson and service department our subaru dealership, maybe be a calibration issue, program issue with the eyesight sensors, they refused to document anything I shared and told me their is absolutely nothing wrong with the system without even looking at it. There is no more love in our subaru, and no concern for safety at the dealership. I have spoken with other 2019 subaru forester owners experiencing the same eyesight issues. This has been happening since we leased the vehicle october 2018 to recently on 2/20/2020. I was informed to file this by the ohio attorney general while filing a complaint with them.
I have experienced two instances of phantom braking, similar to reports I've read about nissan rogues. Once in july, and once last week. In both cases I was driving at low highway speed on a sunny afternoon. The car's "object dectected" warning flashed and beeped, and the car braked automatically, for no reason. I suspect bright sunlight and/or a shadow on the highway was to blame
Related recalls
Service brakes, hydraulic
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain model year 2008-2011 Impreza, 2008-2014 WRX and STI, and 2009-2013 Forester vehicles, currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia that were remedied under recall 14V‑311 prior to December 23, 2014. The brake lines may experience brake line corrosion due to salt water splashing on the brake lines through a gap in the fuel tank protector.
- Risk
- Brake fluid may leak due to the brake line corrosion and may result in longer distances being required to slow or stop the vehicle, increasing the risk of a crash.
- Remedy
- Subaru will notify owners, and dealers will apply an anti-corrosion wax to the four-way joint connector area of the brake line system, free of charge. The recall began on January 27, 2015. Owners may contact Subaru customer service at 1‑800‑782‑2783. Subaru's number for this recall is WQQ-52. Notes: This recall is specific to affected Forester, Impreza, WRX, and STI customers who had their car remedied under the federal safety agency recall no. 14V‑311 prior to December 23, 2014. Subaru has determined that this remedy was inadequate due to incomplete repair instructions provided to dealers. Affected Forester, Impreza, WRX, and STI vehicles that were not repaired under the federal safety agency recall no. 14V‑311 prior to December 23, 2014 will continue to be processed under the federal safety agency recall no. 14V‑311. Affected vehicles not currently, or formerly, registered in the salt belt states identified in this recall are eligible for repair, at no cost to the customer, upon request.
Recall number 14V830000 · Recall details
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain model year 2005-2009 Outback and Legacy, 2008-2011 Impreza and 2008-2014 Impreza WRX/STI, and 2009-2013 Forester vehicles, currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Salt water could splash on the brake lines through a gap in the fuel tank protector, resulting in excessive corrosion of the brake lines. Note that affected vehicles not currently, or formerly registered, in the salt belt states identified above are eligible for repair, at no cost to the customer, upon request.
- Risk
- Brake line corrosion may result in brake fluid leakage. Fluid leakage may result in longer distances being required to slow or stop the vehicle, increasing the risk of a crash.
- Remedy
- Subaru will notify owners, and dealers will test the brake system by depressing the brake pedal and inspecting for brake fluid leaks. If no brake fluid seepage is observed, the affected areas will be rustproofed with anti-corrosion wax. If brake fluid seepage is observed, the brake lines will be replaced followed by rustproofing with anti-corrosion wax. These services will be performed free of charge. The recall began July 2014 and second notifications will run through November 2014. Owners may contact Subaru at 1‑800‑782‑2783. Subaru's recall campaign number is WQK-47. Note: This recall supersedes recall 13V‑110 which applied to certain 2005-2009 Legacy/Outback vehicles. Vehicles that were remedied under the previous campaign still need additional areas rust-proofed.
Recall number 14V311000 · Recall details
Service brakes, hydraulic: foundation components: master cylinder
- What is wrong
- Vehicle description: passenger and sport utility vehicles equipped with anti-lock braking system (ABS). (the 1999 2.2 liter legacy vehicles are excluded). In extremely cold weather, the brake pedal goes to the floor and the vehicle stopping distance is increased.
- Risk
- This condition causes the vehicle stopping distance to be increased, possibly resulting in a crash.
- Remedy
- Dealers will replace the brake master cylinder.
Recall number 99V040000 · Recall details
Questions about the Subaru Forester phantom braking
Which Subaru Forester years have brakes engage by themselves (phantom braking) problems?
The model years with the most reports are 2019 (2 complaints), 2022 (2 complaints) and 2023 (2 complaints).
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