I attempted to get a safety recall (headlamp assembly defect) addressed at my local Subaru dealership. The vehicle is still under warranty, and I was told I may be able to get a loaner or rental. However, when I arrived, I was informed that the dealership only has 9 loaners and does not offer rental coverage at all, even for warranty customers. I had already spoken to someone about my need for a rental due to my class schedule and was led to believe this could be arranged. I drove down there, took time out of my day, and missed class — only to be turned away with no solution. Subaru’s recall notice acknowledges the increased risk of a crash due to poor visibility and glare. My vehicle remains unfixed and unsafe to drive, and I was left with no support despite my warranty and a safety recall. Subaru has not made it reasonably possible for me to address this recall. If an accident occurs while I wait for a proper resolution, I will hold them responsible. I am submitting this complaint to formally document my experience and push for accountability.
2019 Subaru Impreza lights problems
63 complaints (32% of all complaints for this car). Typical mileage when it fails: 20,000. 1 crash reported.
- owner complaints
- 63
- of this car's complaints
- 32%
- typical mileage
- 20,000
- crashes
- 1
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Subaru Impreza lights problems in other years
Specific symptoms reported on the 2019 Subaru Impreza lights
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Exterior lighting: headlights
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza vehicles. The left and right side reflex reflector and left side low beam reflector may inadequately reflect light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- Reflectors that do not provide adequate illumination reduce the driver's ability to see and increase the risk of a crash.
- Remedy
- Dealers will replace the front headlamp assemblies, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact Subaru's customer service at 1‑844‑373‑6614. Subaru's number for this recall is WRG-22.
Recall number 22V624000 · Recall details
What 2019 Subaru Impreza owners say
Most recent owner complaints, unedited.
The contact owns a 2019 Subaru Impreza. The contact received notification of the federal safety agency Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at night, the headlights failed to provide adequate illumination. The vehicle was taken to the local dealer who confirmed that the failure was related to the recall. The failure mileage was 5,000. VIN tool confirms parts not available.
The contact owns a 2019 Subaru Impreza. The contact received notification of the federal safety agency Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Subaru Impreza. The contact received notification of the federal safety agency Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Nothing has yet happened but it has been nearly two full years since you issued the recall on the headlights issue and Subaru has still not taken action to remedy it or repair our vehicle: Aug 12,2022 Manufacturer Recall NumberWRG22 the federal safety agency Recall Number22V624000 Recall StatusRecall Incomplete, remedy not yet available
Received "URGENT IMPORTANT SAFETY RECALL" notification in October 2022. This has not been rectified by the manufacturer. It is now late June 2024. This has not been completed in a timely manner. Subaru Safety Recall WRG-22 the federal safety agency ID 22V‑624 22V624000
The contact owns a 2019 Subaru Impreza. The contact received notification of the federal safety agency Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced the failure causing extremely poor visibility for the contact while driving at night. The cause of the failure was not yet determined, and the vehicle was not repaired. The failure mileage was 5. VIN tool confirms parts not available.
The contact owns a 2019 Subaru Impreza. The contact received notification of the federal safety agency Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Subaru Impreza. The contact received notification of the federal safety agency Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I am registering this complaint because the manufacturer has failed to remedy this safety hazard in a reasonable amount of time.. During night driving and while driving in the rain worn road markings are most difficult to see. Are you able to expedite the repair process? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Questions about the 2019 Subaru Impreza lights
Does the 2019 Subaru Impreza have lights problems?
Owners have filed 63 complaints about the lights of the 2019 Subaru Impreza, 32% of all its complaints, more than any other problem.
At what mileage do 2019 Subaru Impreza lights problems start?
The typical (median) mileage in owner complaints is 20,000 miles.
Was there a recall on the 2019 Subaru Impreza lights?
Yes, 1 recall: 22V624000. Check your VIN to see if your car still needs the free repair.
What year does the Subaru Impreza have the most lights problems?
The Subaru Impreza model years with the most lights complaints are 2018 (64 complaints), 2019 (63 complaints) and 2017 (32 complaints).
Other 2019 Subaru Impreza problems
Visibility 60Electrical 19Engine 10Brakes 8Fuel system 6Driver assistance 5Steering 5Airbags 4Transmission 4Body 3Wheels 3Acceleration 2Suspension 2Tires 1
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