I attempted to get a safety recall (headlamp assembly defect) addressed at my local Subaru dealership. The vehicle is still under warranty, and I was told I may be able to get a loaner or rental. However, when I arrived, I was informed that the dealership only has 9 loaners and does not offer rental coverage at all, even for warranty customers. I had already spoken to someone about my need for a rental due to my class schedule and was led to believe this could be arranged. I drove down there, took time out of my day, and missed class — only to be turned away with no solution. Subaru’s recall notice acknowledges the increased risk of a crash due to poor visibility and glare. My vehicle remains unfixed and unsafe to drive, and I was left with no support despite my warranty and a safety recall. Subaru has not made it reasonably possible for me to address this recall. If an accident occurs while I wait for a proper resolution, I will hold them responsible. I am submitting this complaint to formally document my experience and push for accountability.
2019 Subaru Impreza: headlights failing or too dim
27 of the 194 complaints about the 2019 Subaru Impreza describe headlights failing or too dim.
- owner complaints
- 27
- of this car's complaints
- 14%
- typical mileage
- 30,000
- recalls
- 1
Headlights failing or too dim by model year
What owners say
The contact owns a 2019 Subaru Impreza. The contact received notification of the federal safety agency Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at night, the headlights failed to provide adequate illumination. The vehicle was taken to the local dealer who confirmed that the failure was related to the recall. The failure mileage was 5,000. VIN tool confirms parts not available.
Nothing has yet happened but it has been nearly two full years since you issued the recall on the headlights issue and Subaru has still not taken action to remedy it or repair our vehicle: Aug 12,2022 Manufacturer Recall NumberWRG22 the federal safety agency Recall Number22V624000 Recall StatusRecall Incomplete, remedy not yet available
The cars left front and right front side headlight reflectors do not properly provide adequate reflected light, which lowers the visibility to other road users, almost causing a recent crash. Also, the left front halogen low beam reflector does not properly illuminate the roadway for the driver, substantially reducing driving visibility.
The contact owns a 2019 Subaru Impreza. The contact received notification of the federal safety agency Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the low-beam headlights were extremely dim while driving, reducing driver visibility to see the roadway. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2019 Subaru Impreza. The contact received notification of the federal safety agency Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the low beam headlights were extremely dim while driving, reducing driver ability to see the roadway. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000. VIN tool confirms parts not available.
The left and right headlight assembly's do not provide sufficient lighting to safely drive at night. I was notified of this recall over 1.5 years ago and there has yet to be a remedy available yet. Because of this, I am unable to safely drive at night. I am unsure what to do at this point other than replace them myself, which I cannot afford to do. I had an incident where I ran over animal carcass on the road because I was unable to see the hazard until I was too close to properly react.
The headlamps were recalled in August of 2022 and almost 18 months later there is still no remedy for these defective and unsafe headlights.
The contact owns a 2019 Subaru Impreza. The contact stated that the vehicle was difficult to drive at night. The contact stated that the headlights were pointed downward. The contact stated that other drivers were flashing their headlights at her while she was driving. The contact received notification of the federal safety agency Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
The contact owns a 2019 Subaru Impreza. The contact received notification of the federal safety agency Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the low-beam headlights and the high-beam headlights were extremely dim while driving, causing a reduced visibility of the roadway while driving. The local dealer was contacted. The vehicle not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 10. VIN tool confirms parts not available.
The contact owns a 2019 Subaru Impreza. The contact stated while driving with the headlights activated, the illumination from the headlights was inadequate. There were no warning lights illuminated. The contact received notification of the federal safety agency Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
Headlight quality is deficient. There has been an active recall since August 2022 for this issue. That is 14 months, and yet my car's headlight issue has yet to resolved by Subaru. This is unacceptable.
Service bulletins that may apply
- This is an update to WRG-22 Impreza headlamp Non-compliance recall.
- This message is to inform dealers of updates to the WRG-22 Impreza headlamp non -compliance recall.
- Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2017-2019 model year Impreza...
- WRG-22
- Update to safety recall WRG-22 Impreza headlamp non-compliance.
- Update
Related recalls
Exterior lighting: headlights
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza vehicles. The left and right side reflex reflector and left side low beam reflector may inadequately reflect light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- Reflectors that do not provide adequate illumination reduce the driver's ability to see and increase the risk of a crash.
- Remedy
- Dealers will replace the front headlamp assemblies, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact Subaru's customer service at 1‑844‑373‑6614. Subaru's number for this recall is WRG-22.
Recall number 22V624000 · Recall details
Questions about the 2019 Subaru Impreza headlights
Is headlights failing or too dim a common problem on the 2019 Subaru Impreza?
27 of 194 owner complaints about the 2019 Subaru Impreza (14%) mention headlights failing or too dim. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2019 Subaru Impreza?
There is 1 recall and 7 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Subaru Impreza
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