Following an engine-out service at an authorized dealer (Bill Kolb Jr. Subaru), a primary powertrain mounting bolt was left unthreaded by approximately 1 inch, creating an undetected 8,000-mile safety hazard that resulted in extensive drivetrain and suspension component failures. Subsequently, during a diagnostic inspection at another authorized dealer (All American Subaru), heavy rusted metal pliers and loose cowl trim panels were abandoned unsecured inside the wiper cowl tray beneath the windshield, posing a severe roadway projectile and steering/wiper obstruction hazard.
2018 Subaru Legacy visibility problems
32 complaints (27% of all complaints for this car). Typical mileage when it fails: 28,630.
- owner complaints
- 32
- of this car's complaints
- 27%
- typical mileage
- 28,630
- crashes
- 0
- recalls
- 1
Which part fails
- Windshield5
- Sun/moon roof assembly1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Subaru Legacy visibility problems in other years
Specific symptoms reported on the 2018 Subaru Legacy visibility
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Visibility: rearview mirrors/devices
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."
- Risk
- Failure to display the rearview image while backing up increases the risk of crash.
- Remedy
- Subaru has notified owners, and dealers will reprogram the audio system display software, free of charge. The recall began on February 5, 2019. Owners may contact Subaru customer service at 1‑844‑373‑6614. Subaru's number for this recall is WTZ-85.
Recall number 18V935000 · Recall details
What 2018 Subaru Legacy owners say
Most recent owner complaints, unedited.
I have been going back and forth with Subaru of America's Advocacy department for about two weeks now, I purchased my 2018 Subaru legacy back in August of 2023. My head unit in my vehicle has now completely stopped working, I have explained that now my back up camera is now freezing and going black and that it poses a safety risk, but they are not helping me, all they keep telling me was the extended warranty for that specific issue expired in July of 2023. when I checked Subaru's recall website, they have completed out that recall in July of 2025, I have never taken my car in for this issue, I was also never aware of this recall. I have all emails going back and forth with the advocacy department. the recall was for "FMVSS 111" per Subaru advocacy dept. my car has a total of two recalls that have been completed out but it shows they were completed out July 26, 2025, I have had possession of this vehicle since 2023 and was never made aware of any open recalls so I never have taken my car into get anything corrected. this vehicle's star link system is still linked to the previous owner because I can't get it to be linked to me yet.
MAR 2024: 2018 Subaru Legacy, 36,000-miles. (1) Front Windshield had crack in it randomly one day. Coming up from bottom heating element. Easily able to find similar crack shape online. Find lots of windshield crack issues online for Subarus. Zero action from Subaru on this. (2) Broke again 11 months later [FEB 2025] in similar fashion, randomly one day.
The contact owns a 2018 Subaru Legacy. The contact stated that while driving at an undisclosed speed, the screen display went blank. The contact related the failure to the federal safety agency Campaign Number: 18V935000 (Visibility). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000.
The contact owns a 2018 Subaru Legacy. The contact stated that the windshield fractured without impact on the lower passenger’s side of the windshield. The fracture started to spread up the windshield. The contact had not taken the vehicle to a dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.
Window on right passenger door doesn't stay up when we close the window with the power window button. Sometimes at night the eyesight system turns off. At times the radio entertainment system doesn't want to work.
The contact owns a 2018 Subaru Legacy. The contact stated that while driving at 40 MPH, she heard an abnormal loud popping sound coming from the top of the vehicle. The contact stated that she pulled into the nearest gas station and noticed that the sunroof glass had shattered and fell onto the shade guard. The dealer was notified of the failure and informed the contact that she would be responsible for the cost of the repair. The manufacturer was notified of the failure through an online request. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 72,000.
I have had the windshield replaced in this vehicle three times in less than one year. I recently took my car through a car wash that I use regularly and the next day, there was a new crack on the lower passenger side of the windshield. This is getting expensive to fix and seems to be a defect with the windshield.
Driving to work early this am no vehicles in front of me and all of a sudden a hear a small pop and look over to notice my passenger side windshield has a crack in it.
Tl* the contact owns a 2018 subaru legacy. The contact stated while driving approximately 65 MPH, the contact noticed a small crack developed on the lower front windshield without impact. The vehicle was not taken to the local dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 38,153.*dt
Questions about the 2018 Subaru Legacy visibility
Does the 2018 Subaru Legacy have visibility problems?
Owners have filed 32 complaints about the visibility of the 2018 Subaru Legacy, 27% of all its complaints.
At what mileage do 2018 Subaru Legacy visibility problems start?
The typical (median) mileage in owner complaints is 28,630 miles.
Was there a recall on the 2018 Subaru Legacy visibility?
Yes, 1 recall: 18V935000. Check your VIN to see if your car still needs the free repair.
What year does the Subaru Legacy have the most visibility problems?
The Subaru Legacy model years with the most visibility complaints are 2020 (66 complaints), 2019 (51 complaints) and 2015 (41 complaints).
Other 2018 Subaru Legacy problems
Electrical 40Engine 10Driver assistance 8Fuel system 8Brakes 6Body 5Steering 4Acceleration 3Airbags 3Suspension 3Lights 2Tires 2Transmission 2Seat belts 1Wheels 1
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