MAR 2024: 2018 Subaru Legacy, 36,000-miles. (1) Front Windshield had crack in it randomly one day. Coming up from bottom heating element. Easily able to find similar crack shape online. Find lots of windshield crack issues online for Subarus. Zero action from Subaru on this. (2) Broke again 11 months later [FEB 2025] in similar fashion, randomly one day.
2018 Subaru Legacy: windshield cracks
18 of the 118 complaints about the 2018 Subaru Legacy describe windshield cracks.
- owner complaints
- 18
- of this car's complaints
- 15%
- typical mileage
- 20,900
- recalls
- 1
Is there a fix? There is 1 recall and 5 service bulletins for this area of the car. See below
Windshield cracks by model year
What owners say
Driving to work early this am no vehicles in front of me and all of a sudden a hear a small pop and look over to notice my passenger side windshield has a crack in it.
Front windshield developed a tiny crack while driving on highway, which then quickly propagated throughout the windshield. Windshield was replaced at my expense.
After approximately 13 months, a replacement windshield has developed a crack again in the same location expanding to estimated 12 inches.
Windshield: the oem windshield cracks easily and manufacture will say not responsible because it's not a "defect", but they used inferior glass. Currently, I have over 6 cracks and every time the smallest item hits it, the windshield cracks. I've been with new car dealership for over 30years and owned many cars and never had a windshield crack so easily. Small rocks would hit my other cars and just bounce off, but not my 2018 subaru legacy, as I said at "least" 6 marks from anything hitting my windshield is currently available to see, yet no marks on my other vehicle, which is a gm product. Taking a picture is too hard to see "all" the small chips. I haven't replaced it yet, hoping a recall would happen, or someone wants to look at all the nicks, since I've owned it new from 2018. This happens driving slow, fast, anywhere a rock can fly.
Windshield chipped without leaving cracks and cannot be repaired.
On a colder 20 degree morning, I started my 2018 subaru legacy to warm up. Within a few minutes and before driving away, my windshield spontaneously cracked at the bottom near the wiper blade / defrost vents. The crack starts on the bottom drivers side, comes up about 3 inches, then runs across about 18 inches towards the passengers side, and then back down again.
Tl* the contact owns a 2018 subaru legacy. The contact stated that while the vehicle was stationary in the garage, he became aware that the front windshield was cracked in the center. The contact called gold rush subaru (670 grass valley hwy, auburn, ca 95603; (530) 885-4019) and was referred to a windshield repair shop. The vehicle was taken to the windshield repair shop to have the front windshield replaced. The vehicle was repaired. The manufacturer had not been informed of failure. The failure mileage was approximately 32,610.
While traveling on the interstate, the passenger side of the front windshield became damaged from unknown reasons after experiencing a slight dip in the road. A crack formed and expanded to over 12 inches in length quickly. Attached photo 20200829_164645 included as evidence. This is the second time this vehicle has experienced front windshield damage. It was replaced a little over a year ago with oem parts (carlex glass) through my insurance. Attached photo screenshot_202... As evidence. That incident occurred while driving on a highway and road debris struck the passenger edge of the front windshield. A crack formed and spread to the middle of the windshield. Due to having eyesight technology the front windshield is imperative to safety operations and needs to remain free from defects, since it can control a vehicle's acceleration, braking, and steering control system. I believe that the front windshield glass being used by subaru (carlex glass) is substandard and creating a dangerous condition for drivers who utilize this technology. If a windshield replacement is needed, recalibration of eyesight technology is required to ensure safety compliance. This additional procedure can dissuade owners due to time and cost; thereby, creating an additional safety predicament by having drivers operate imperfect vehicles. Research has indicated similar complaints from various individuals and multiple subaru models over a span of years. I implore you to investigate immediately!
Tl* the contact owns a 2018 subaru legacy. The contact stated that while inspecting the vehicle, the contact became aware of a crack in the windshield at the lower corner of the driver's side windshield. The contact stated that the windshield was cracked without impact. The vehicle was not taken to be diagnosed nor repaired. The contact referenced a class action lawsuit against the manufacturer regarding the windshield. The manufacturer was not made aware of the issue. The approximate failure mileage was 37,000.
Went into phone store and when I came out the windshield had cracked for no apparent reason. It was parked outside, no traffic or anything else.
Windshield suddenly cracked while parking overnight
Service bulletins that may apply
- This bulletin provides a procedure for diagnosing and repairing customer concerns of a “popping” or...
- This bulletin announces availability of new power window switch assemblies developed to address the...
- Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped...
- EyeSight Acceptable Windshield Repair Areas
- If you encounter a customer complaint of a white residue build up on the rear door partition glass or...
Related recalls
Visibility: rearview mirrors/devices
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."
- Risk
- Failure to display the rearview image while backing up increases the risk of crash.
- Remedy
- Subaru has notified owners, and dealers will reprogram the audio system display software, free of charge. The recall began on February 5, 2019. Owners may contact Subaru customer service at 1‑844‑373‑6614. Subaru's number for this recall is WTZ-85.
Recall number 18V935000 · Recall details
Questions about the 2018 Subaru Legacy windshield crack
Is windshield cracks a common problem on the 2018 Subaru Legacy?
18 of 118 owner complaints about the 2018 Subaru Legacy (15%) mention windshield cracks. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2018 Subaru Legacy?
There is 1 recall and 5 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Subaru Legacy
VIN decoder
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