2019 Subaru Legacy: windshield cracks

Filed May 18, 2024 · Visibility · CA

On 3/1/24, I had my original windshield replaced with Subaru dealership due to a crack. I paid out of pocket. On 4/21/24, the windshield cracked again for no reason. I don't recall anything hitting it. I took it to the Subaru dealership on 4/22/24, and they took no responsibility even though it was still under warranty. They claimed it was due to something hitting the windshield, but they did replace it for free because we were "loyal customers". On 4/30/24, it developed a substantial crack again. I remember some small pebble hitting the windshield but not hard enough to cause it to crack. I was DONE with Subaru so I took it to Safelite to get it replaced on 5/10/24. Again paying out of pocket. This is my third windshield replacement in less than two months. I feel that the Subaru brand windshield is defective. It cracks easily for no reason. I've never had this happen so frequently with any of my other cars I've owned.

Filed Jan 23, 2024 · IL

I am a first time Subaru owner and I have an issue with the windshield. November 2023 had a large crack in the windshield and an actual piece of glass came into the car from the inside. I had the windshield replaced by Gerald Subaru of North Aurora Illinois. In January of 2024, as I was pulling out of my garage, I noticed another crack in the new windshield. I had not driven the car in a week and was actually out of state for 2 weeks in December. My car is garaged and do not recall anything hitting the windshield. Went back to Gerald Subaru and they found an extremely small chip up near the top of the windshield. I have reached out to Subaru both by phone and by email and thus far there has been no response. I truly feel these are defective windshields.

Filed Jul 27, 2023 · Visibility · TX

The windshield of my vehicle randomly cracked from the driver’s side at the base of the windshield to about halfway across. Nothing hit the windshield whatsoever. I just heard a low sounding pop and discovered the crack.

Filed Apr 22, 2022 · KS

I walked out to my car this afternoon to find my third cracked windshield since I purchased the car in September of 2019. I have reached out to the dealership and they have denied any issues and are unwilling to say there are any problems. As many reports and lawsuits are pending, I am trying to figure out what to do.

Filed Feb 3, 2022 · Visibility · CO

Windshield cracks very easily with no outside force inflicting damage. Windshield has cracked 2 times in 2 years.

Filed Jan 26, 2022 · Visibility · TN

Windshield developed small crack & expanded to windshield wide in a few hours. Cracked windshield & crack expansion is unsafe. Not reproduced or confirmed. Not inspected. No warning lamps.

Filed Sep 1, 2021 · Visibility · MO

The windshield has chipped and cracked excessively with no cause. I have a low mileage vehicle that has now experienced 4 separate incidents where the windshield chipped and/or cracked with very little impact. On one occasion, the car was stopped completely but suddenly the windshield popped and cracked directly in front of the driver. I am afraid to drive the car for fear that the windshield is a danger to me and my passengers.

Filed Jul 27, 2021 · Visibility · 50,000 miles · WA

The contact owns a 2019 Subaru Legacy. The contact stated that the front windshield cracked without impact. The windshield was replaced. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 50,000.

Filed May 4, 2021 · Visibility · 3,500 miles · TX

I own a 2019 subaru legacy. I am very shocked that I have experienced three major windshield cracks within only 18 months of purchasing the vehicle. The first one was only 5 months after I bought the car (02/07/20), the 2nd time was 7 months later (9/17/20), and the 3rd time was on may 1st, 2021. The cracks came out of nowhere; once while driving on a light traffic street, once while on the highway, and once while the car was parked. Replacing the windshield for the subaru is very expensive! The company refuses to cover the cost. I had to pay $500 deductible, while my insurance paid over $300+. I have driven different types of cars for more than 40 years, such as hondas, chevys, volvos, and fords, and not one of those vehicles ever had a windshield crack. This is the first time I have ever owned a subaru and cannot believe the nightmare/expense in dealing with this problem within such a short period of time. I am convinced there is a defect either within the area of the frame of the car that holds the windshield or the glass is very poor quality, or both. It is not fair that subaru is misleading customers into believing that their vehicles are some of the safest in the car industry. I hope enough subaru owners who are dealing with the same problem are coming forward. Above all, I hope something is done to resolve this terrible problem soon.

Filed Apr 29, 2021 · Visibility · 78,000 miles · CA

Cracked windshield for no apparent reason. I have already replaced it several times. Vehicle was always stationary.

Filed Apr 21, 2021 · Visibility · 53,000 miles · GA

Windshield cracked while driving - unsure if anything struck the window or not, but it started off as a 6 inch crack and in under 24 hours has spread to over 2 feet in length. I have read where my year/make/model is currently in a class action lawsuit due to faulty windshields and I would like it noted that I have also been impacted by the faulty oem windshields that subaru is using.

Filed Feb 26, 2021 · Visibility · 28,650 miles · WA

I was driving on 167 freeway going to work the next day I found a cracked a long line on my windshield also cracked found on left driver side window.