2013 Subaru Outback: adaptive cruise control problems

Filed Jul 25, 2023 · Brakes, Driver assistance · NH

What component or system failed or malfunctioned, and is it available for inspection upon request? ACTUATOR ASSY-EPB, part number 26002aj02c (from technical service bulletin), part is not available How was your safety or the safety of others put at risk? Brake light and iSight warning light comes on. Safety systems will not operate properly when these lights are on Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Brake light and iSight warning light comes on, this started several months ago After driving this car for about an hour, shutting it off then starting it back up after short amount of time, like 20 minutes, the brake warning light and iSight light (safety system/adaptive cruise control/automatic braking) will come on immediately, they will stay on until the car has been allowed to cool down for several hours. This happens more often in hot weather. This has happened about a couple dozen times already. Took the car to Eurasian Autoworks in Tilton NH, the mechanic, who i'm told is a former Subaru master tech says this is a common problem and is usually fixed by replacing the emergency brake actuator under Technical Service Bulletin 06-58-17R. I called the local dealership and they do not have any of these parts available. I called Subaru customer support, case number [XXX] . and was told the part is discontinued and essentially said I should get one from a junkyard. I do not believe a 10 year old car should have safety related parts unavailable, especially on a common issue with this year/model of car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Apr 7, 2023 · Acceleration, Brakes · 117,000 miles · TX

The contact owns a 2013 Subaru Outback. The contact stated that on two separate occasions while driving at undisclosed speeds, the brake pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that after several attempts of applying pressure to the brake pedal, the vehicle stopped. The contact was unsure if any warning lights were illuminated. The contact then stated that on a separate occasion, while driving at an undisclosed speed, she depressed the brake pedal, but the vehicle failed to respond. The contact then stated that the after approximately thirty seconds of applying pressure to the brake pedal, the vehicle stopped. Additionally, the cruise control warning light intermittently illuminated, and the contact heard the engine revving. The vehicle was taken to an independent mechanic where it was diagnosed but no cause for the failure was determined. The vehicle was not repaired. The dealer was notified of the failure and an appointment was scheduled for the following day. The vehicle had not yet been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 117,000.

Filed Jan 24, 2022 · Wheels · IN

Driver side rear wheel bearing speed sensor experienced a spontaneous failure, leading to ABS failure and nearly lost control when rapidly decelerating from 45mph to 0mph in a short left turning lane. Failure occurred in well maintained 2013 Subaru Outback with less than 70,000 miles on it. Vehicle immediately lit up several dashboard lights (CHECK ENGINE, CRUISE CONTROL, ABS, and BREAK lights) indicating the car was unsafe to drive at moderate/high speed following the incident. ABS failure could have led to an accident in inclement weather. Wheel bearing is being replaced by mechanic.

Filed Jun 3, 2020 · Acceleration, Brakes · 83,000 miles · MN

The warning lights- brakes, tire pressure, cruise control, engine lights and traction control all come on and won't go off. Had them reset by the mechanics but a day later they came back on while I was driving down the highway for no reason. Cruise no longer works as the lights are on. A lot of people on line seem to have this problem and I think you should make subaru issue some kind of recall to fix this problem. Thank you.

Filed Jul 22, 2019 · Brakes, Electrical · 30,000 miles · FL

Tl* the contact owns a 2013 subaru outback. While driving various speeds, the brake, windshield wiper fluid, cruise control, and check engine warning indicators illuminated. The contact stated that the emergency brake engaged independently and the vehicle failed to drive. The contact stated that the failure also occurred on other occasions. The vehicle was taken to subaru of orange park (located at 7023 blanding blvd, jacksonville, fl 32244, (855) 851-7200) where it was diagnosed and an unknown failure code was located. The vehicle was repaired, but the contact did not know the specifics. The contact believed there was an unknown sensor failure. The contact stated that the failure recurred. The contact planned to tow the vehicle to subaru of orange park. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.

Filed May 2, 2019 · Electrical · 111,000 miles · CA

While driving my subaru outback 2013 2.5i premium model, brake light, cruise control, check engine light started flashing in the dashboard. Took it to a dealer and I was told that it was body valve failure inside transmission. It was fixed (subaru paid $1,500 and I contributed $300 for the repair) by a subaru dealer. Yet, ten days later the same three lights went on. The dealer said it was different problems, catalytic converter and o2 sensors, quoted $1,800. Left the dealer without fixing the problems. It seems that my car was not the only one with this type of electrical problem. I saw the exactly same complaints posted by other user in virginia (refer to the federal safety agency id number: 11204834).

Filed Apr 30, 2019 · Electrical · 107,626 miles · VA

While driving the car on a city street the brake light, cruise control, check engine light started flashing in the dashboard. Cruise control would not work during this. Car seems to run fine but warning lights continue to flash

Filed Jul 18, 2018 · Acceleration, Airbags · 67,000 miles · TX · crash · 2 injuries

Sudden unwanted forceful acceleration (suspect auto cruise control got engaged via eyesight malfunction), collision avoidance failed to engage. Back home safely from a local grocery, pulled the car slight on the driveway, stopped with foot on the brake to open the garage, about to hit the home link, must remain stopped while garage door opens because driveway slopes downward, heard engine roar with foot still on the brake, car started throttle forcefully, got bewildered, pressed hard on the brake; it did not respond, the car hit hard on the garage and brick wall, causing extensive damages. Air bags deployed, driver was senseless, both driver and passenger hurt, car is declared total. It was very hot at about 4:15 pm, air condition had been running at full force all the while during the short 15 minute drive. The driveway has a 10 ft slab with upward slope, the car stopped with front wheels at the end of the first slab. The remaining driveway is about 30 ft on a downward slope. I keep the car totally standstill while the garage is opening. The car was at a slight angle facing slightly toward the driver side corner of the garage. The car is still on my driveway: event data recorder and eyesight data recorder should have valuable diagnostic information. The impact was very forceful: a complete brick wall got displaced by almost 1 inch at one side and the displacement on the other side of the wall caused a two story load bearing brick column to crack on both sides. Garage structure and roof got damaged. This car is maintained in good condition and never have been in accident before. Called police, but they did not come. Let me know asap if you want diagnostic data: I am 100% sure that this is a manufacturing defect. I saw collision avoidance work in many other situation, but this time, it did not work. This is a serious public safety issue happening a lot with subaru.

Filed Aug 11, 2016 · Acceleration · 25,000 miles · VT

Cruise control bug. If I decrease my speed by 3 or more MPH in rapid succession, the cruise control resets to the original speed, I.e. The cruise control speed changes from 60 to 59 to 58 to 57 to 56 to 60. This seems like a dangerous bug since it causes unintended acceleration. I have a video that I can share for documentation.

Filed Sep 30, 2013 · Acceleration, Transmission · 5,442 miles · DE

I have had 2 incidents since buying new outback in april 2013. I was at a complete stop while vehicle was in drive. When I lifted my foot from brake to accelerate, the car revved up and lunged forward on its own. Both times I was able to slam on the brake and avoid an accident. Now I feel that I cannot trust the car whenever I come to a stop. I am waiting to hear from dealer about this 2nd incident, since after 1st time they tested and said "cannot find a problem"...... However, after reading another complaint it could be a malfunction between electronic accelerator pedal and new CVT transmission!!! Also, sometimes I feel the car is maintaining a speed without any acceleration (like on cruise control).

Filed Feb 22, 2013 · Acceleration, Brakes · 4,000 miles · ID

Eye sight system. When using cruise control the adaptive system senses the auto in front of your car and maintains a set distance. The auto that was in front of me moved into a left turn lane and slowed to turn. My cars eye sight system detected the car was still in front of mine and even though it was not, initialed a hard stop automatically. Lucky for me the car behind me was alert and was also able to stop before rear ending my car. This has happened several times after with cars moving either into left or right turn lanes or merging off interstates on the exit ramp. Subaru has no idea how to fix this issue. The dealership has been able to duplicate the situation. This is a very dangerous occurrence of the eye sight system that could cause an accident. There is no mention of this possibility in the eye sight manual. I disable the system now to prevent it from happening to me, but often my wife forgets. Subaru needs to find a solution. I am hoping you can help.

Filed Nov 25, 2012 · Brakes, Electrical · 325 miles · CA

Made a turn and was halfway down the block going approximately 15 MPH when the engine suddenly shut off. The instrument gauge lit up with all sorts of annunciators. I was able to pull over to a safe location and park. The following annunciators were flashing; at oil temp, cruise control indicator, and the brake light. The following annunciators were lit solid; check engine warning light /malfunction indicator light and the vehicle dynamics control warning light. Turned off vehicle. Waited. Turned engine on and the annunciators were still present and the instrument gauge remained unchanged.