2017 Subaru Outback body problems

Filed Oct 26, 2026 · Body · NY

The vehicle is 10 years old with 150,000 miles. The vehicle did not pass inspection, as the front end chassis/structural frame is completely rusted and corroded. The cost to replace this structure is $3,200. This seems unusual for a 10 year old car with no visible rust that is in very good condition. I read that the air conditioning condensate drips on the structure. This coupled with road salt in Rochester, NY, caused the unusual corrosion.

Filed Jan 6, 2025 · Body · WI

On 08/17/17 I purchased a new Outback off a Subaru dealers' lot. The fall of 2023 I noticed rust starting on the column portion of the driver's side door. It is on the CAR INTERIOR, ABOVE THE WINDOW. This is a highly unusual area for rust to start. Typically rust starts on the bottom of a car, not 2/3 of the way up from the bottom. I was told by the dealership that it was not covered under warranty, and I was on my own. On 10/22/24 I went to an autobody shop to have the rust repaired. I was told that based off of the bubbling that was occurring on the rust, the rust is not surface rust but occurring on the interior of the door. He said that this was a flaw in production as this should not be occurring. This is evident by the fact that there is no rust on any of the other doors or anywhere else on the car. I called the Subaru dealership and had them look at it. They did not have an autobody shop but the appointment clerk submitted a request for a review to Subaru of Americ. The outcome of the review was a rejection due to being beyond the warranty of the car. This was a production error. I drove out of the lot with a defective door. This resulted in the door being completely rusted on the interior as is evident by the rust through on the INTERIOR of the door. Also, the rust is now presenting itself on the bottom seam. To have this patched is a waste of money as the whole door interior is rusted. I am concerned about the integrity of the door. If I was T-boned or in a roll-over accident, would this door provide the safety I am expecting from a fairly new car? I believe it will crumble in a pile of rust. Subaru is aware of this issue as there are a couple of forums about this reoccurring problem. I hope enough people file a complaint so some action can be taken to keep us safe. I am now forced to pay out $3,368.53 in order to replace the door so I and my passengers have the safest auto construction this car should offer. Car is available.

Filed Oct 5, 2024 · Body · WA

When I drove on the highway 90 on Oct 5th, 2024, my windshield suddenly cracked.

Filed Jan 3, 2024 · Body · IL

Noticed rust bubble in the inner and outer paint of the driver front door pillar December 2021. Noticed it was getting substantially worse and reported it to Subaru July 2022. They said there was no pinhole in the rust and would not be covered. Showed it to Subaru again in 2023, and said it is not covered under their 5 year rust plan. It is now January 2024, and the paint as well as base metal is peeling from the door. It is clear there is damage to the base metal, and represents a weakened location in the door/frame/pillar structure should there be a rollover accident. Bought this car for its safety reputation. Online forums have noted that Subaru has replaced doors for this same premature failure of the door in the same location on multiple vehicles.

Filed Jan 19, 2023 · Body · VA

Retractable sun roof exploded/disintegrated while vehicle was under power on an open road . Photo of damage exceeds the maximum size for uploading. Can be transmitted by email if desired

Filed Aug 1, 2022 · Body, Electrical · WV

The power rear lift gate mechanism frequently does not work. Even when car is unlocked the rear lift gate refuses to open just giving a 3 beep warning. The back can be manually opened but not by me as it is extremely hard to lift. Sometimes the gate only opens partially, or only closes partially. After my husband manually moves the gate it does not close fully and does not lock so we have no guarantee objects from inside the vehicle will not fall out while moving. Additionally, if my dog is in the car and the gate is inoperable I cannot get him out. Today it only opened part way and I accidentally walked straight into the edge of the gate almost knocking me out! This is a problem that comes and goes - it worked today in Walmart parking lot but not when I arrived home. The dealer said to bring it in when it doesn't work, but then it works when you get to the dealer and he says there is no problem!!

Filed Mar 11, 2022 · Body, Electrical · 35,000 miles · NJ

The contact owns a 2017 Subaru Outback. The contact stated that the battery drained without warning. Additionally, the liftgate would inadvertently open. The vehicle was taken to the local dealer where it was diagnosed and determined that a battery replacement was needed. An electronic update was completed. The battery had been replaced three times. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 35,000.

Filed Jan 17, 2022 · Body, Electrical · CA

Car back door won't open, despite 3 new batteries. Remained locked so that couldn't remove equipment from back--Dangerous. Have been through 3 batteries in 26,000 miles....all that the car has been driven since it's purchase, new, in 2017.

Filed Dec 15, 2021 · Body · CA

I have a 2017 Subaru Outback. It rained hard Monday night into Tuesday. When I got in my car Tuesday am to take my kids to school, there a small crack, maybe 3 inches, there was no crack previously. As I drove my kids to school we watched the crack grow larger and larger. There was no debris or anything near the windshield when we got it. It seems to me that a windshield should be able to withstand a hard rain. I googled it and it seems that Subaru's have problem with their windshields and it doesn't seem right. Thank you

Filed Sep 15, 2021 · Body · NY

While driving on 9/14/21 at about 40 mph, we heard a loud crash and the sound of broken glass. I pulled off the road shortly after to inspect my vehicle and found that the sun/moon roof had literally exploded. The shade was closed and no broken glass entered the passenger compartment. Upon closer inspection, the remaining hole in the sun roof (measuring approx. 14 in. wide by 8 inches deep) indicated that the force breaking the glass had come from the inside rather than the outside as the rim around the hole was convex rather than concave. Also there was very little glass resting on the outside surface of the closed shade inside the cavity, with the majority of it on the roof toward the rear of the vehicle. I am now in discussion with both my insurance company and the dealer that I bought the vehicle from. I did take 3 pictures but am unsure how to send them with this report.