I was recently involved in a multi-car accident, where the vehicle rammed into my outback from behind, leading to a spin-up and hit again by the driver side, forcing me to collide into a vehicle that had side-lined on a highway. In this situation, I would expect the airbags to get deployed, but to my surprise and shock, none of the airbags were deployment (both frontal as well as side)
2017 Subaru Outback airbags problems
16 complaints (2% of all complaints for this car). Typical mileage when it fails: 3,360. 10 crashes reported.
- owner complaints
- 16
- of this car's complaints
- 2%
- typical mileage
- 3,360
- crashes
- 10
- recalls
- 2
Which part fails
- Frontal: driver clockspring/spiral cassette1
At what mileage
Complaints by mileage at the time of the problem.
Subaru Outback airbags problems in other years
Specific symptoms reported on the 2017 Subaru Outback airbags
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Air bags: air bag/restraint control module
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
- Risk
- In the event of a crash necessitating passenger frontal air bag deployment, the air bag may not deploy properly, increasing the risk of injury.
- Remedy
- Subaru will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began February 3, 2020. Owners may contact Subaru customer service at 1‑844‑373‑6614. Subaru's number for this recall is WUX-09.
Recall number 19V910000 · Recall details
Air bags: knee bolster
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
- Risk
- If the knee guard is not properly attached and the driver is not wearing a seatbelt, the knee guard may not be able to properly restrain the driver's lower body in the event of a crash, increasing the risk of injury.
- Remedy
- Subaru will notify owners, and dealers will inspect the knee guard welding on each vehicle's steering beam, replacing the beam as necessary, free of charge. The recall began November 14, 2016. Owners may contact Subaru customer service at 1‑800‑782‑2783. Subaru's number for this recall is WTL-72.
Recall number 16V716000 · Recall details
Related investigations
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA21002
What 2017 Subaru Outback owners say
Most recent owner complaints, unedited.
was at a stop in the middle lane going to turn left, got hit straight head on by a driver driving in the middle lane. his air bags deployed, none of mine deployed. the front end and drivers side of the subaru was impacted
Was in a car accident was hit from left front side and left rear passenger door. Other vehicle was going 62 mph when impacted. None of the air bags deployed in the vehicle. I hit my head twice on the window and was knocked unconscious. Insurance will be inspecting vehicle. No lights or failure before accident about airbags.
While troubleshooting an erratic cruise control switch, my mechanic found that the clock spring switch in my steering wheel was defective. This means that my air bags are disconnected and will not deploy in case of an accident. He read this from the cars computer yet my car did not alert me. The issue with the cruise control is connected so I know the problem has been there for likely months. This failure to alert me could have resulted in a death.
My airbag indicator light on the passenger side comes on. Then it goes off. Then it comes on again sometime and goes off. It has been off a while. But to me this indicates a system issue with the passenger airbag.
The SRS Warning light triggered on 1/12/2022. I took my vehicle to Hendrick’s Subaru in Hoover, Alabama on 1/13/2022. The service technician, using computer error codes, determined that the airbag control unit had failed. This repair will be approximately $1600.00 and I believe that my Outback should have been part of an airbag recall campaign WUX-09R. It was explained to me that the control module replacement will require the installation of a new passenger side airbag. This led me to investigate air bag issues on the federal safety agency website.I feel that the scope of Recall Campaign WUX-09R should be expanded and I should not have to bear the cost of a known issue.
Car was rear ended (driver side rear) at full speed, which then pushed us into a parking lot, specifically the corner with a cement piling with a light pole which collapsed, no airbags deployed.
I hit a large deer on ih 10 at 75 MPH. All airbags deployed safely but conpletely blocked my vision and prevented me from exiting the vehicle as the bags blocked door handles, window control switches and my seat belt release. Another motorist cut air bag strips and helped me to exit the car. Fortunately, no fire.
My husband was driving on a public street at approximately 35 MPH when another car ran a red light and drove out in front of him. He hit her broadside. He was transported to the hospital with a cracked sternum. The car was damaged so severely it was totaled by our insurance company. The air bag did not deploy, hence the cracked sternum from the seat belt. I believe the air bag should have deployed which would have lessened the impact against the seat belt. I have a police report, pictures of the car and hospital reports if they are needed.
September 9th 2017, our outback was involved in an accident on a mixed residential/commercial street intersection, when it was hit on the left front wheel, hard enough to spin the car so that the left rear corner made contact with the other vehicle. The impact resulted in serious injuries requiring hospitalization and weeks of recovery. The airbags & seatbelt pre-tensioners did not activate. After the collision, the "sos" button was pressed, but there was no response from starlink. Several days later the starlink concierge called to advise us that the lights were "on" and checking on our wellbeing. They were unaware that the vehicle had been in an accident several days prior, nor did they have any record that the "sos" button had been activated. The cause of the non-activation is still under investigation by our insurance and subaru
Questions about the 2017 Subaru Outback airbags
Does the 2017 Subaru Outback have airbags problems?
Owners have filed 16 complaints about the airbags of the 2017 Subaru Outback, 2% of all its complaints.
At what mileage do 2017 Subaru Outback airbags problems start?
The typical (median) mileage in owner complaints is 3,360 miles.
Was there a recall on the 2017 Subaru Outback airbags?
Yes, 2 recalls: 19V910000, 16V716000. Check your VIN to see if your car still needs the free repair.
What year does the Subaru Outback have bad airbags?
The Subaru Outback model years with the most airbags complaints are 2008 (104 complaints), 2011 (73 complaints) and 2007 (47 complaints).
Other 2017 Subaru Outback problems
Electrical 392Visibility 233Transmission 47Engine 44Driver assistance 35Acceleration 29Body 27Brakes 25Steering 24Fuel system 16Lights 7Suspension 6Seat belts 5Wheels 5Tires 3Seats 2Locks 1
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