The contact owned a 2017 Subaru Outback. The contact stated while reversing, the vehicle accelerated backward. The contact pumped the brake pedal and was depressed aggressively several times however the brakes failed to respond. The vehicle collided with a pillar of bricks causing the vehicle to stop. No airbag deployed and no one was injured. A police report was filed. The vehicle was towed to a collision center where the insurance deemed the vehicle a total loss. The manufacturer was contacted and a complaint was filed. The failure mileage was 41,806.
2017 Subaru Outback: airbags did not deploy in a crash
8 of the 921 complaints about the 2017 Subaru Outback describe airbags did not deploy in a crash.
- owner complaints
- 8
- of this car's complaints
- 1%
- typical mileage
- 30,000
- recalls
- 2
Airbags did not deploy in a crash by model year
What owners say
Car was rear ended (driver side rear) at full speed, which then pushed us into a parking lot, specifically the corner with a cement piling with a light pole which collapsed, no airbags deployed.
This is a re-submission of complaint no 11398779. Photo files failed to upload. I had just entered the golf course parking lot and had turned right to enter a perpendicular parking slot. My speed was less than 5 MPH. My car suddenly accelerated out of control, hit a concrete parking block (6 in high) and then over a 1 foot high wall which was 3 feet from the block. The car ended up on a down slope and the rear wheel fortunately caught on a retaining wall. I was not injured and the airbags did not deploy. There was one witness to this terrifying event which occurred on february 4, 2010 at about 8:10 am. It occurred in a part of the parking lot I have used at least 50 times in the past year. Several members have said they are afraid of parking in these spots and will never use them again. The component that failed is unknown to me, but I feel it is a definite safety risk. I was fully insured and the minor damage to the car was covered by my insurance.
I had just entered the golf course parking lot and had turned right to enter a parking slot. My speed was less than 5 MPH. My car suddenly accelerated out of control, hit the concrete parking block and jumped over a 1 foot high wall which was 3 ft. Away from the block. The car ended up on a downslope and the rear wheel fortunately caught on a retaining wall. I was not injured and the airbags did not deploy. There was one witness to this terrifying event which occurred on february 4th at about 8:10 am in a parking spot that I have used at least 50 times in the past year.
My husband was driving on a public street at approximately 35 MPH when another car ran a red light and drove out in front of him. He hit her broadside. He was transported to the hospital with a cracked sternum. The car was damaged so severely it was totaled by our insurance company. The air bag did not deploy, hence the cracked sternum from the seat belt. I believe the air bag should have deployed which would have lessened the impact against the seat belt. I have a police report, pictures of the car and hospital reports if they are needed.
Upon impact, in an accident that occurred on august 20, 2017 with my 2017 subaru outback, the airbags did not deploy. The auto body repair specialist examined the car, & the angle in which impact occurred and believes the airbags should have in fact,deployed. I also had the insurance adjuster from usaa look at the photographs from the accident. His professional opinion was also that the airbags should have deployed. The other vehicle involved had their airbags deploy. Any additional information or photos that are needed can be received by contacting jake at 706‑258‑2950 my claim number at usaa for this accident is 4790053-9 my claim adjuster is chris james at extension 44727
On 8 june 2017 I had just pulled into a parking spot in front of a medical suite when my leased three month old 2017 subaru outback with 1,000 miles suddenly had an unintended acceleration episode jumping the curb and crashing into a brick wall and suite door after displacing a threshold column by two inches. The airbag did not deploy, the "eyesight" function did not stop the vehicle, the seat belt did not restrain me and my chest slammed into the steering wheel, my knees crashed into the dashboard. On 2 june, less than a week earlier, the car had done the same unintended acceleration while backing out of a parking spot, but nothing was hit at that time. After the initial ambulance er visit, plus two more, my physical injuries consisting of aches and pains, bruises, xrays, iv treatment for persistent headache after the accident, are insignificant compared to the mental and emotional damage. Not to mention the economic burden and frustrating situation this leaves me in. I contacted the dealership and sent in pictures of the vehicles and damaged building. They in turn referred my complaint to subaru of america who was very diligent in performing an investigation and keeping me updated with the procedure. However, almost two months after the accident, subaru of america claims their results indicate "misapplication of throttle and break" clearly putting the blame on me, without mentioning anything about the first incident, and the lack of response of the safety features of the vehicle during the accident. There are at least 34 reports of similar accidents due to unintended acceleration of outback vehicles, and at least 70 related to the subaru forester on carproblemzoo.com since 2000. I now find myself with a beautiful brand new vehicle that I will pay the lease for, but don't feel comfortable driving out of fear that the unintended acceleration will reoccur.
Tl* the contact owns a 2017 subaru outback. While driving 55 MPH, the contact's vehicle crashed into another vehicle. The air bags failed to deploy. There were no injuries and a police report was filed. The vehicle was towed to a tow yard. The manufacturer was made aware of the failure. The failure mileage was 3,360.
Service bulletins that may apply
- This announcement provides information on Takata Recall Escalated Towing Program.
- This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag...
- Subaru is recalling certain 2016-2017 model year Outback vehicles in which an incorrect Airbag Control...
- This Service Information Bulletin announces IMPORTANT changes to the parts ordering and Service Procedures...
- Event Data Recorder (EDR) Function of Airbag Module
Related recalls
Air bags: air bag/restraint control module
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
- Risk
- In the event of a crash necessitating passenger frontal air bag deployment, the air bag may not deploy properly, increasing the risk of injury.
- Remedy
- Subaru will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began February 3, 2020. Owners may contact Subaru customer service at 1‑844‑373‑6614. Subaru's number for this recall is WUX-09.
Recall number 19V910000 · Recall details
Air bags: knee bolster
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
- Risk
- If the knee guard is not properly attached and the driver is not wearing a seatbelt, the knee guard may not be able to properly restrain the driver's lower body in the event of a crash, increasing the risk of injury.
- Remedy
- Subaru will notify owners, and dealers will inspect the knee guard welding on each vehicle's steering beam, replacing the beam as necessary, free of charge. The recall began November 14, 2016. Owners may contact Subaru customer service at 1‑800‑782‑2783. Subaru's number for this recall is WTL-72.
Recall number 16V716000 · Recall details
Questions about the 2017 Subaru Outback no deployment
Is airbags did not deploy in a crash a common problem on the 2017 Subaru Outback?
8 of 921 owner complaints about the 2017 Subaru Outback (1%) mention airbags did not deploy in a crash. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2017 Subaru Outback?
There are 2 recalls and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Subaru Outback
Windshield crack 204Battery drain 158Won't start 62Wipers 23Sudden acceleration 15Stalling 13Sunroof shattered 12Headlights 10Adaptive cruise 9Key fob 9Warning lights 8Fuel gauge 7Lane assist 7Loss of power 7Check engine light 6CVT failure 6Door locks 6Jerking 6Power steering loss 6Pulling 6Collision warning 5Hesitation 5
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