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2017 Subaru Outback: doors won't lock, open or latch

6 of the 921 complaints about the 2017 Subaru Outback describe doors won't lock, open or latch.

owner complaints
6
of this car's complaints
1%
recalls
0
Is there a fix? 3 service bulletins cover this area of the car. See below

Doors won't lock, open or latch by model year

  • 2025
    1
  • 2024
    1
  • 2021
    2
  • 2020
    6
  • 2019
    2
  • 2018
    4
  • 2017
    6
  • 2016
    5
  • 2015
    2
  • 2013
    1
  • 2012
    1
  • 2011
    1
  • 2010
    2
  • 2009
    1
  • 2007
    2
  • 2005
    1
  • 2004
    1
  • 2002
    1
  • 1998
    1

What owners say

Filed Jan 17, 2022 · Body, Electrical · CA

Car back door won't open, despite 3 new batteries. Remained locked so that couldn't remove equipment from back--Dangerous. Have been through 3 batteries in 26,000 miles....all that the car has been driven since it's purchase, new, in 2017.

Filed Jul 12, 2019 · FL

Driver front door lock and unlock failed. Doesn't operate with fob or key. Lock and unlock interior switch doesn't work either,no affect.

Filed Apr 24, 2019 · Airbags, Seat belts · 17,000 miles · TX · crash

I hit a large deer on ih 10 at 75 MPH. All airbags deployed safely but conpletely blocked my vision and prevented me from exiting the vehicle as the bags blocked door handles, window control switches and my seat belt release. Another motorist cut air bag strips and helped me to exit the car. Fortunately, no fire.

Filed Aug 23, 2017 · 4,500 miles · MO

Door locks doors dont autolock when in drive. Door would have opened while driving.

Filed Aug 8, 2017 · Body · 250 miles · NY

The federal safety agency id number: 11003485 I agree with this complaint as was completely surprised when I returned to the dealer to have the doors re-programed to "auto-lock" after accepting this automobile front driver and front passenger doors do not lock automatically and remain unlock when shift in drive when car is stationary and also when care in motion. No voice, light or any alerts that alert the driver to lock the doors manually every time you drive the car. This a safety issue as if you forget to lock the doors manually and by any chance snaps on the door handle, car door will open and fatalities can occur. Spoke with service advisor at my subaru dealer and he stated that this issue is real and there is no way to program the vehicle to lock the front doors automatically when it is in drive or at certain speed. I am not aware of any other cars that have same issue, even older cars 10 plus years old cars has this safety feature as standard. This issue is not mentioned anywhere in the vehicle manual and sales persons do not talk about. In my opinion this is a safety issue and a key factor when choosing to buy subaru outback.

Filed Jul 6, 2017 · NY

Front driver and front passenger doors do not lock automatically and remain unlock when shift in drive when car is stationary and also when care in motion. No voice, light or any alerts that alert the driver to lock the doors manually every time you drive the car. This a safety issue as if you forget to lock the doors manually and by any chance snaps on the door handle, car door will open and fatalities can occur. Spoke with service advisor at my subaru dealer and he stated that this issue is real and there is no way to program the vehicle to lock the front doors automatically when it is in drive or at certain speed. I am not aware of any other cars that have same issue, even older cars 10 plus years old cars has this safety feature as standard. This issue is not mentioned anywhere in the vehicle manual and sales persons do not talk about. In my opinion this is a safety issue and a key factor when choosing to buy subaru outback.

Questions about the 2017 Subaru Outback door locks

Is doors won't lock, open or latch a common problem on the 2017 Subaru Outback?

6 of 921 owner complaints about the 2017 Subaru Outback (1%) mention doors won't lock, open or latch. The model year with the most reports is 2017.

Is there a recall or service bulletin for this on the 2017 Subaru Outback?

There are 0 recalls and 3 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2017 Subaru Outback

Windshield crack 204Battery drain 158Won't start 62Wipers 23Sudden acceleration 15Stalling 13Sunroof shattered 12Headlights 10Adaptive cruise 9Key fob 9No deployment 8Warning lights 8Fuel gauge 7Lane assist 7Loss of power 7Check engine light 6CVT failure 6Jerking 6Power steering loss 6Pulling 6Collision warning 5Hesitation 5

All model years of the Subaru Outback

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