The contact owns a 2019 Subaru Outback. The contact stated after exiting a car wash drive-thru, while drying the windshield he noticed and small 1-inch crack located on the lower driver side. The contact stated while driving 30 mph, the windshield crack started to expand across the center of the windshield. The contact took the vehicle to the local dealer where it was diagnosed with needing the windshield to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,000.
2019 Subaru Outback visibility complaints
Page 6 of 14: complaints 131 to 160 of 387, newest first, as owners wrote them.
Windshield cracked after small rock hit it. This should not have caused any damage.
The contact owns a 2019 Subaru Outback. The contact stated while entering the vehicle after a short drive to the store he noticed a crack near the front passenger’s side of the windshield. The contact stated that there was no impact on the windshield to cause the damage. The contact stated it had started raining for a short time while he was in the store. Once he returned to the vehicle he noticed the crack. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was not provided.
While sitting at a stoplight, I heard a loud cracking sound and noticed a large crack had begun to form from the side of the windshield. Nothing had fallen onto, or hit the windshield, it seemed to just crack for no apparent reason.
Windshield made a sound that sounded like it was hit by a rock or pebble, yet no car was around for a rock or pebble to cause it to fly through the air. The windshield cracked at around the edge of the windshield and within a couple of minutes, the crack extended to around 12 inches. After an hour, the crack extended to across the majority of the windshield. This is the 3rd windshield that had to be replaced. Either the windshield has extensive stresses or it's manufactured too weak and can cause a safety hazard.
Broken windshield - twice in 5 months traveling the same road that I traveled with a 2007 Jeep and never had a broken windshield in 13 years. I believe these windshields are to thin and are subject to cracking. The first time I was hit with a very small rock, barely a ping, the 2nd time I was hit with a larger rock, but way up near the roof which shouldn't have caused a broken windshield. I have been driving 54 years and this is the first auto with such a sensitive windshield. I will sell this vehicle if this happens again.
Small chip in windshield, quickly developed into a crack all the way across
The contact owns a 2019 Subaru Outback. The contact stated that the vehicle was parked, when she noticed there was a crack on the passenger's side windshield. There was no impact to the windshield that could have caused the crack. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 50,000.
Today May 22 around 4:19 PM no cars close to us while driving we had the front windshield spontaneously crack there was no impact there was no impact heard all we heard was like cracking sound I have seen online where Subaru is using an acoustic type of glass and people are reporting cracked windshields I would like to have this investigated furthermore I’d like to have Subaru repair my vehicle.
Driving down the Interstate the front windshield sounded like a pebble hit it even though there were no other cars in front of ours. Later that day, the small mark cracked two more inches along the drivers side. Within another day the crack has now extended for approximately one foot in one direction and another foot in the other direction, in a circular pattern.
The contact owns a 2019 subaru outback. The contact stated that while driving approximately 55 MPH, the front windshield suddenly cracked without incident or impact. The crack was located at the bottom center section of the windshield. The contact indicated that the failure occurred two times previously. The local dealer and the manufacturer were notified of the failure. The approximate failure mileage was 4,600.
We were driving on the highway when our windshield cracked. We aren't sure if the crack was created by a rock or not because we didn't see anything happen. It just cracked and split and as we drove, it continued to grow. It's about 9 inches at this point.
My 2019 subaru outback had a cracked windshield at the bottom/side of the passenger side with no sign of impact when I first purchased it. The dealership replaced the windshield. I had a small rock impact near the line of sight cameras that was easily repaired by safelight with no issues with cracking. Today I came out of the grocery store to find my parked outback's windshield has a crack from the same passenger side point as the first crack. The crack was all the way to the center of the windshield. There is a very small chip looking impact (smaller than the point of a ball point pen) approx 4" from the lower corner passenger side. I do not recall hearing an impact at any point. Beyond not hearing an impact the problem is that there is no way on earth that a safesubaru windshield should crack so deeply and so long from a tiny impact. I have been reading that many other subaru drivers are having this problem. Something needs to be done to make subaru protect their drivers from defective windshields, as they seem to be taking zero responsibility for the huge safety risk these poorly designed windshields are causing.
Apx apr 25, 2021 noticed cracked windshield in am when starting car for work. Crack was in middle of windshield. Car parked in driveway overnight. Notified insurance company, told me to have it fixed at safelite auto glass wo# 388826. Also noticed my accessory power outlet was not functional, (instrument panel)called dealer, made appointment to have it repaired. Also noticed my
Our subaru 2019 outback suffered a crack during normal usage on the interstate at approx. 50 MPH. The crack occurred two days ago (on 5/2/2021) and has since grown due to the vehicle's vibration during use. The vehicle qualifies as a make and model under recall by subaru for windshield defects.
I've owned my 2019 subaru outback for <2 years and in the last 6 months I've had the windshield cracked twice due to small pebbles while driving on the interstate highway, which have never cracked any of my previous windshields in 16 years of extensive driving around the country. In other cars, I have had many pebbles and small debris hit my windshield with nothing more than a small chip. With the subaru outback, both cracks became large fractures, blocking visibility. Due to the eyesight system and necessary recalibration after windshield replacement, the first replacement cost nearly $900. Currently, I am driving with the second crack because I can't afford to replace it yet. These incidents happened november 2020 and april 2021.
Tl* the contact's mother owns a 2019 subaru outback. The contact stated that upon exiting the driveway, he noticed a crack had formed on the lower, driver's side edge of the windshield, without incident or impact. As the contact continued to drive, the horizontal crack began to spread across the windshield obstructing his vision. Neither the manufacturer nor the dealer were notified of the failure. The windshield was not yet replaced. The failure mileage was approximately 15,000.
I purchased a 2019 subaru outback in december 2018 and have had to replace the windshield three times in just over two years (june 2019, november 2020, april 2021). I owned a 2006 subaru outback for over 10 years and never had to replace the windshield. This is a safety risk and a design flaw and it needs to be corrected.
The windshield cracked on its own. No impact. Research says there is a class action lawsuit for this defect. Vehicle stationary.
Windshield cracked without external cause as I was exiting the garage.
After owning the vehicle 2 months, the windshield cracked for no apparent reason. The windshield was replaced on jan. 12th, 2021. On april 9th, the windshield cracked again for no apparent reason, this time on the driver's side. Both times the vehicle was in motion but didn't get hit by anything
Tl* the contact owns a 2019 subaru outback. The contact stated that the vehicle was parked when she noticed the front passenger's side windshield was cracked. The windshield was not repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 26,732.
Tl* the contact owns a 2019 subaru outback. The contact stated while the vehicle was parked, he noticed that the front windshield was cracked. The vehicle was taken to austin subaru (8100 burnet rd, austin, tx 78757, (512) 220-0930) to be diagnosed. He was informed that the windshield needed to be replaced. The windshield was replaced however, while driving 55 MPH, a rock struck and cracked the new windshield. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.
I went to drive my car and noticed a large windshield crack that is getting larger. There was no trauma or event that caused this to happen.
Front windshield cracked on its own last saturday (4/3/21) while parked outside my business. No signs of any damage elsewhere on the vehicle and none of my employees saw anyone near my car.
Windshield crack that started from the bottom edge of windshield. I literally woke up to a crack that developed overnight after a regular cold night in reno nv. The crack continued growing since then. I have never own a vehicle that has cracked its windshield just because it is a cold night. Vehicle was parked overnight when crack developed.
Tl* the contact owns a 2019 subaru outback. The contact stated that while his vehicle was in the driveway, without impact a crack developed on the passenger's side of the vehicle to the middle of the windshield. The vehicle was not diagnosed nor repaired. Neither the manufacturer nor the dealer were notified of the failure. The failure mileage was approximately 64,000. Invalid VIN.
My windshield seems to crack/chip unreasonably easy. The first crack was a few weeks ago. I didn't see anything hit it. It jsut started crack. This morning, I got another chip and it's now spreading also. I now have two cracks in my windshield and numerous chips!
Spontaneous crack in windshield noticed and reported to subaru on 9/13/19. I was driving in the late afternoon. No vehicles near me when I heard a "pop". Vehicle purchased new 8/24/19.
Spontaneous crack in my windshield. No impact every noticed. I noticed when I was driving at dusk and used my windshield wipers to clear rain. I saw a glisten at the bottom and was surprised to see a crack.
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