Two oem windshields cracked (including the original) within 1 week of either buying the car or replacing them. Both windshields' crack started from the middle of either the supporting left or right bars, go in for about 6 inches, and then curved downward. Vehicle was in motion, no car in front of us to kick up gravel, no impact point on glass.
2020 Subaru Outback visibility complaints
Page 12 of 14: complaints 311 to 340 of 383, newest first, as owners wrote them.
A large crack (10") appeared in our windshield while driving on the highway with no apparent impact from any debris on our new outback
A crack spontaneously appeared on my windshield a few days ago..it looks like an edge crack that just formed while it was stationary on my driveway and doesn't appear to be formed by contact with any object. This car is just 4 months old and has not been driven much. I believe this is a defect in the glass!
Tl* the contact owns a 2020 subaru outback. The contact that that the front windshield was cracked. The contact stated that the crack was from the top passenger side going down to the middle of the windshield. The contact contacted ganley westside subaru 25730 lorain rd, north olmsted, oh 44070 at (440) 734-2000, to inform the dealer of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 4,200.
I was sitting in my car, waiting for someone to bring out something. The car only had just over 100 miles on it, and I'd only driven it 3 times (including this one) when suddenly there was a crack sound and a large (1'-1.5') curved crack appeared on the passenger side of the windshield. I called my dealership (the car was a week in my possession the day this happened) and told them what had happened. Immediately they began telling me that I must have been hit by a rock. I told them that I wasn't moving and they said to bring it in. When I arrived the woman who 'handles all their glass claims' told me that a rock had hit my windshield. I told her again that it had not, that I had not been moving, and that the only time the car was not being driven by me, was when the dealership had it, and that at no time that it was in my possession did a rock hit it. She insisted that the cracks don't just happen on their own and that a rock must have hit it.
Vehicle was stationary in a parking lot while at work. Noticed the crack immediately upon leaving work. The crack stems near passenger side bottom of windshield near wiper and goes toward center middle of windshield.
My windshield developed a lengthy crack for no apparent reason while it was parked at the airport for about a week in early april.
Tl* the contact owns a 2020 subaru outback. The contact stated that while the vehicle was parked, the radio volume was turned up to high and the windshield cracked. The contact reached out to an unknown dealer and an estimate was provided for the repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 2,800.
Parked the vehicle in the garage for the night and when I woke up the following day I saw a crack across the middle of windshield. Crack looked like it started on the driver's side and continued to the middle of the windshield.
I got into my car one morning and the wind shield was cracked at the mid/lower bottom. Glass shards were present in 1 location and over time the crack spread and another location w/ chips/shards was present.
We were driving on a highway and noticed that the window had a small crack without hearing a rock or pebble hit the window. Over next few days the crack went across the window. It seems like the windows are too prone to cracks and crack more easily than they should. Subaru replaced the windshield at no cost to us which we were happy about, but wanted to document that it seems they have more fragile windshields in case this happens again.
Tl* the contact owns a 2020 subaru outback. The contact stated that while the vehicle was parked, the radio volume was turned up to high and the windshield cracked. Evanston subaru located at 3340 oakton st, skokie, il 60076, (847) 869-5700, and were made aware of the failure. The vehicle was not repaired. The manufacturer was informed of failure. The approximate failure mileage was 3,000.
While driving on expressway at 70 MPH the passenger side windshield cracked about 5 inches from the side of the glass. When stationary the crack continued to expand.
Windshield cracked for no reason. The car only has 300 miles on it. The car was parked in my driveway.
While parked in a stationary position in a private parking lot for approximately 12 hours overnight, the windshield cracked in an "s" shape from the left edge all the way to just a few inches short of the center.
Windshield cracked with no visible projectiles. Crack continued to grow after initial crack with us fearing the windshield was about to cave in on us.
Parked vehicle, windshield started cracking for no reason, checked security cameras, nothing explains it.
Our windshield cracked for no apparent reason. The car is only a few months old and has 4000 miles on it. I noticed the crack while the car was in our garage. I seems to have happened while the car was stationary. This seems like a manufacturing defect. I need to contact the subaru dealer to see what they say.
Windshield spontaneously cracked.
The windshield on our 2020 subaru outback developed a crack with no signs of a child or any reason for the crack to have developed.
Driving on interstate at highways speeds, small pebble (most likely) struck windshield, could not see the pebble, was not very loud. Seemed insignificant but when I arrived at my destination 10 minutes later cracks had started emanating from the spot where the pebble struck. I've never seen a windshield break so easily, stuff gets kicked up all the time on this interstate.
Tl* the contact owns a 2020 subaru outback. The contact stated that after turning on the vehicle inside the garage, the contact became aware of a fracture on the lower passenger's side of the windshield below the wiper blade. The vehicle was taken to castle subaru (6100 us hwy 6, portage, in 46368, (219) 764-5020) who informed the contact that the windshield would need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 6,000.
Vehicle was bought in nov. 2019. It has since had it's windshield replaced three times. The vehicle was on the freeway each time and the windshield was hit by a rock. Now I know rocks break glass, but I have never owned a vehicle with such a fragile windshield. I've owned many many cars and none have ever needed their windshield replaced even after being hit by a rock. Chipped yes, but never cracked all the way across like this vehicle. The vehicle also has a popping noise that comes from the left front, when turning left. The dealer can't figure out what the noise is.
Traveling on the freeway on a slow rainy day (~45mph), a pebble? Hit my windshield which cracked an area as large as a penny near the wipers. Right away, the crack started to propagate towards the top of the windshield, making large crackling noises. Later I found out that it has also extended to the area below the windshield seal (by the hood). I have had a few cars before and all have had rocks hit their windshield. Never had I seen such easy yield in windshield glass to such light impact.
Windshield cracked way too easily.
New 2020 outback, touring with less than 400 miles..windshield cracked while driving. No other vehicles in area.
I have a 2020 outback limited and the front windshield has cracked twice on it while driving on I-75 in tn. Both times a small stone kicked up by a passing car hit the windshield and before I could get it checked out by safelite; it cracked horizontally. I had the windshield replaced and paid $1035 to have it replaced by a subaru dealer and less than two weeks later, another small stone kicked up by a crv passing me hit the new subaru windshield. Again, it immediately cracked horizontally and now I will have it replaced a second time. There is appears to be something wrong with the quality of the glass: too thin? Due to the eyesight system needing a very optically pure glass; perhaps the glass is too thin. But the quality of the subaru front windshield glass needs to be looked into. (I was driving at 70 MPH in very light traffic. No trucks in area.
A small rock hit the windshield while driving on a highway, and the next morning a massive crack appeared.
Windshield cracks unreasonably in deicer area. Cracks continuously growing, even without travel or vibration. Car had less than 500 miles.
I leased my 2020 outback 5 months ago and this is the second time the windshield easily cracks after a small object hit the glass and made a low subtle noise. I have encountered scenarios as such previously with other non-subaru brand cars and none of the windshields cracked. Clearly the quality of the glass is terrible and defective. There even seems to be a big class action lawsuit regarding subaru windshields.
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