2020 Subaru Outback problems

Filed Nov 3, 2026 · Transmission · TX

Hendrick Honda Cars of McKinney sold me a 2020 Subaru Outback with severely mismatched tires, completely failing to identify the issue despite passing the vehicle through three separate pre-sale and/or safety inspections. Subaru strictly requires identical tire tread depths across all four wheels on its symmetrical All-Wheel Drive (AWD) system to maintain stable power distribution and vehicle control. Selling and operating an AWD vehicle with a critical tread depth variance (5/32" vs 10/32") forces the tires to rotate at different speeds, putting severe, un-designed friction and heat stress on the center differential. This introduces an immediate, permanent risk of unexpected drivetrain binding, catastrophic mechanical failure, or sudden loss of vehicle control at highway speeds. To further mask this hazard, the dealership installed subpar new tires and actively deleted the vehicle's wheel alignment data from Internal Repair Invoice #369267 to hide the defect. When I subsequently forced the facility to run a proper alignment check, the data confirmed the vehicle was dangerously out of alignment. I complained about slipping and the smell of rubber numerous times to be told my tires and vehicle were safe. By intentionally deleting tracking data and pushing a dangerously misaligned, mismatched AWD vehicle through three consecutive inspections, the facility actively covered up a severe mechanical safety risk, exposing the driver and public to potential drivetrain failure and loss of control. They have admitted to this in writing also..

Filed Oct 30, 2026 · Engine · CO

Subaru dealer service tech reporting upper oil pan leak. The repair requires engine removal to gain access to the upper oil pan, which is a very costly repair. My concern, does the leaking oil get onto the hot exhaust system create a fire risk.

Filed Oct 29, 2026 · Transmission · AR

I was driving my 2020 Outback and all of a sudden, I heard a thump, like something dropped and it shut down. I was on a major highway and it totally scared me. Thankfully, the car right behind me swerved, preventing a collision. I have around 160,000 miles on it. It was then towed. Adventure Subaru in Fayetteville, AR looked it over. The transmission is bad, and it needs to be replaced. I am not sure if there have been any recalls on my vehicle that pertain to the Transmission. I have also contacted Subaru of America and waiting to hear back. No, there were no warning signs.

Filed Oct 29, 2026 · Transmission · CA

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The rear differential assembly completely failed, disabling the vehicle's all-wheel-drive capability. The component was replaced by Shingle Springs Subaru, so the original failed part is no longer available for physical inspection, but all diagnostic and repair receipts are available upon request. 2. How was your safety or the safety of others put at risk? Around 73,000 miles, during a major winter snowstorm, I was starting to drive up a hill when the vehicle lost traction and the car would not move forward and began sliding. This sudden loss of control in severe weather put me, my [XXX] child, and all surrounding drivers at immediate risk of a catastrophic crash on a hazardous road with no warnings. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The complete failure of the rear differential was officially diagnosed, confirmed, and replaced by the service department at Shingle Springs Subaru. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The failure was inspected and documented by Shingle Springs Subaru. Furthermore, corporate Subaru (the manufacturer) reviewed the dealership's case files and confirmed the situation enough to issue a $1,000 goodwill assistance gesture toward the repair. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, dashboard messages, or obvious symptoms prior to the incident. The vehicle had its major 60,000-mile factory service completed around 61,000 miles, and no issues were flagged by the mechanics. The catastrophic failure of the all-wheel-drive system only became apparent when the vehicle was subjected to the slick conditions of the winter storm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 27, 2026 · Body · FL

On 25 Oct 26 at 1030, the hood latch on my 2020 Subaru Outback failed while driving on I 75 at Exit 220, causing the hood to fly up and smash into the windshiled causing other damage to the car. There was no warning, the safety latch, did not function, the hood just flew up.

Filed Oct 19, 2026 · Steering · 36,000 miles · CA

The contact owns a 2020 Subaru Outback. The contact stated that upon starting the engine, the power steering assist failed to operate, and the power steering, EyeSight, and various other warning lights illuminated on the instrument panel. The contact applied excessive force to steer the vehicle until normal operation resumed. The vehicle was taken to the dealer on multiple occasions; however, the dealer was unable to duplicate the failure. The failure mileage was approximately 36,000.

Filed Oct 14, 2026 · Engine, Transmission · CA

I have a 2020 Subaru Outback with just over 70,000 miles on it. Well before hitting 70,000 miles, there were two occasions where a loud, unusual noise occurred while reversing out of my garage. Additionally, I occasionally hear a strange noise when shifting into Reverse from Park. I also sometimes notice a whining or humming sound when accelerating from a complete stop, such as at a traffic light. Regarding the two loud noises I experienced, I have saved an audio file recorded by another consumer who posted it online describing the exact same issue — the sound is identical to what my car produced on those two occasions. The audio file is available upon request and may assist in diagnosing the issue. Please note that the date I provided for when the noise first occurred is approximate, as I cannot recall the exact date. Since the noise occurs most frequently during reverse, I am concerned there may be an issue with the CVT transmission.

Filed Sep 28, 2026 · Transmission · TX

Noticed minor hesitation in the reverse down our driveway Aug 2024. By Aug 2026, the transmission hesitation has turned into very noticeable shudder and slip. In reverse down the driveway, the TR580 CVT was showing premature initial failure resulting in unexpected loss of motive power control as well as acceleration hesitation in forward. This transmission defect compromised the ability to safely navigate down the driveway and through traffic, creating an risk of a rear end collision and stranding the vehicle in a hazardous roadway position. The vehicle was driven to Austin Subaru dealer early September 2026 where certified technicians inspected it. They diagnosed a catastrophic internal failure that is pending and stated the entire transmission assembly requires complete replacement. We were quoted an out of pocket retail repair cost of $9,774. Additional consideration: This defect occurred at exceptionally low mileage (<37,000) on a well maintained vehicle as it included Subaru provided services through April 2025. Only had a single oil change at a third party. Furthermore, Subaru of America Corporate Customer Advocacy was contacted regarding this exact VIN. Despite Subaru previously issuing a warranty extension program for identical transmission "judder" and slipping defects on 2019-2020 models (extending coverage to 10 years/100,000 miles), corporate formally denied coverage for my vehicle. This indicates that the dangerous premature CVT failure defect extends beyond the specific manufacturing batches Subaru has currently acknowledged, leaving drivers exposed to sudden loss of propulsion at highway speeds. I am requesting the federal safety agency investigate the 2020 Subaru Outback TR580 CVT for inherent safety defects leading to sudden loss of motive power.

Filed Sep 27, 2026 · WY

Unknown. Best assessment between 2:09 and 2:15 pm on the XXX pass outside of [XXX] heading west. There were wind gusts up to 27 mph. I was traveling highway speeds 75-80mph. I had been driving highway speeds since 10:30 am coming from [XXX] No warning. As in: no flutter of the hood, hood not popped, no warning lights. The hood flew open and smashed my windshield during a gust at 80mph. I believe that even though the hood was closed, the latch either failed or was not fully catching, but there is no way to know that since it is completely closed, does not rattle and there are no indicator lights. You can not see under the hood when it is closed. I have all fluids changed at dealerships. The last time the hood was opened was literally months ago. I have driven 3-6 hour highway trips since then, never an issue. The secondary latch failed immediately bending backwards about 45 degrees. It is quite soft metal. I have photos of this. The tow truck driver had to bend it backwards to get the hood to latch for towing. She did this with her index and middle finger… the secondary latch should not be that easy to bend. I believe this is a failure of components. I am very lucky to be alive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 20, 2026 · Electrical, Steering · CA

9/20/26 my 2020 Subaru Outback experienced repeated electrical failures followed by loss of power-steering assistance. The underlying failed component is unknown. The vehicle is parked and available for inspection. While driving, the vehicle intermittently lurched/jerked as the center display went completely black and restarted and EyeSight repeatedly became unavailable and returned. After stopping for fuel, I attempted to restart the vehicle. It initially started and then became completely electrically unresponsive: no response from the push-button start and no accessory power. Electrical power unexpectedly returned after I opened the driver's door, and I was able to restart the vehicle. Later, while the engine was continuously running in a parking lot, the display repeatedly blacked out and restarted while EyeSight repeatedly became unavailable and returned. When I shifted into reverse, the vehicle began jerking and power-steering assistance failed. The steering wheel became extremely difficult to turn and jerked in my hands, preventing me from properly completing the reverse maneuver. I shut the vehicle off and restarted it, which temporarily restored steering. This unpredictable steering failure put me, my two children, and other road users at serious risk. After restarting, I had to travel 65 mph on a highway to get home. Had steering assistance failed again at highway speed, I could have lost lane control or been unable to avoid other vehicles or road users, potentially causing a serious or fatal crash. The vehicle has not yet been inspected for this incident. The repair facility has been notified and I intend to have it towed because I consider it unsafe to drive. Six weeks earlier, the facility inspected the battery, terminals and cables and marked them satisfactory. Prior warnings included EyeSight becoming unavailable, the display blacking out/restarting, and vehicle lurching. I observed no separate steering warning before steering assistance failed.