2019-2020 Subaru Ascent, Subaru Legacy and others recall: chain/belt
Subaru Of America, Inc. reported this safety recall on December 9, 2021. It covers about 198,255 vehicles.
- vehicles affected
- 198,255
- reported
- Dec 9, 2021
- owners notified
- Aug 19, 2022
- related complaints
- 208
Power train: driveline: chain/belt
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
- Risk
- An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
- Remedy
- Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V‑855. Vehicles previously recalled under 19V‑855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1‑844‑373‑6614. Subaru's number for this recall is WRK-21.
Recall number 21V955000
Affected vehicles
- Subaru Ascent 2019-2020 20192020
- Subaru Legacy 2020 2020
- Subaru Outback 2020 2020
Owner complaints about the same problem
Owners of these vehicles have filed 208 complaints about transmission problems.
Questions about recall 21V955000
Is there a recall on the 2019-2020 Subaru Ascent, Subaru Legacy and others chain/belt?
Yes. Recall 21V955000, reported on December 9, 2021, covers about 198,255 vehicles.
What is the fix for recall 21V955000?
Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V‑855. Vehicles previously recalled under 19V‑855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1‑844‑373‑6614. Subaru's number for this recall is WRK-21.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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