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2020 Subaru Legacy and Subaru Outback recall: display function

Subaru Of America, Inc. reported this safety recall on December 10, 2020. It covers about 7,741 vehicles.

vehicles affected
7,741
reported
Dec 10, 2020
owners notified
Jan 22, 2021
related complaints
69

Back over prevention: display function

What is wrong
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Remedy
Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1‑844‑373‑6614. Subaru's number for this recall is WRH-20.

Recall number 20V766000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 69 complaints about driver assistance problems.

2020 Subaru Outback

Questions about recall 20V766000

Is there a recall on the 2020 Subaru Legacy and Subaru Outback display function?

Yes. Recall 20V766000, reported on December 10, 2020, covers about 7,741 vehicles.

What is the fix for recall 20V766000?

Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1‑844‑373‑6614. Subaru's number for this recall is WRH-20.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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