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2020 Subaru Outback: false forward collision warnings

5 of the 906 complaints about the 2020 Subaru Outback describe false forward collision warnings.

owner complaints
5
of this car's complaints
1%
recalls
1
Is there a fix? There is 1 recall and 1 service bulletin for this area of the car. See below

False forward collision warnings by model year

What owners say

Filed Aug 31, 2022 · Driver assistance, Visibility · OR

Blind spot warning does not turn on when there is actually a vehicle truly in the blind spot. Visibility in new cars via windows is blocked and insufficient, and the blind spot warning does not activate at the right time. Drivers could easily cut someone off with less than a foot in front of the car in the blind spot, because there is no proper warning. Warning only turns on when vehicle could hit another car when switching lanes. Not before when visibility is limited by vehicle structure and mirrors. Also, touch screens are a huge hazard in cars. Having to look at a touch screen in order to control air or other items is a huge safety hazard. Tactile controls and buttons are much safer. Not to mention touch screens and screens do not work during heatwaves. Car sitting in temperatures above 80 degrees, have major issues with computer screens working. Forward collision and driver monitor warning is also a hazard. Forward collision warning occasionally turns on when there is fog or smoke. Additional warnings distract drivers from actually looking at the road. Driver monitor warning turns on when looking through turns, causing drivers to be distracted and look at why the vehicle is beeping at them instead of paying attention to where they are driving.

Filed Jan 21, 2022 · Visibility · WA

The windshield on my 2020 Subaru Outback spontaneously cracked shortly after I started the car on a hot summer day (06/28/2021). Roughly a minute after starting the vehicle and turning on the air conditioning, I drove a distance of about 100 ft and heard a really loud snap, but initially didn't see the cause of the sound. About 2 seconds later, a crack quickly spread horizontally from the driver's side edge at mid height of the windshield until reaching the center of the windshield. After continuing to drive the vehicle, the crack began to spread vertically for about 6 inches, and then spread further horizontally to the right by another 6 inches, forming an S-shape. No damage or chips were known to have been previously inflicted on the windshield and the glass was visibly intact prior the cracking event. Because the crack was positioned almost exactly at eye level, visibility was noticeably distorted. If the crack and associated snapping sound had occurred while the car was being driven in actual traffic on a road or freeway, the startling nature of the event and loud volume of the snapping sound would likely put someone driving the vehicle at risk of reacting in a hazardous fashion and result in a crash. Furthermore, since the Subaru Outback's forward collision warning, automatic emergency braking, adaptive cruise control, lane departure warning, and lane keeping assistance all operate through a camera-based system that requires a clear view through the windshield, the crack posed a risk of malfunction of these systems. The windshield was inspected by a professional automotive glass installation shop and was determined to have been damaged beyond repair, requiring total replacement.

Filed Jan 21, 2022 · Visibility · WA

The windshield on my 2020 Subaru Outback spontaneously cracked while I was driving the vehicle on a cold morning (01/20/2021). This crack is the second such spontaneous crack that has occurred with this same vehicle. The first crack occurred in the original windshield in June 2021, after which the original windshield was replaced with an OEM windshield. This second cracking event occurred with the OEM replacement windshield. About 30 minutes into driving the vehicle at freeway speeds (65 mph), a crack with a total length of about 10 inches (5 inches vertical, 5 inches horizontal) formed spontaneously mid-length on the windshield beginning from the bottom edge of the glass. The formation of the crack occurred quickly and was associated with a loud snapping sound. The path of the crack traveled through the location of a small (2mm x 2mm) chip in the glass located approximately 2 inches from the bottom edge of the glass. This chip in the glass occurred at least 2 months prior to the cracking event and was the result of an impact from a small rock (about 1cm x 1cm). No additional damage or impact force had occurred on the chipped location between the creation of the chip and the cracking event. If the crack had been larger and the associated snapping sound louder, the startling nature of the event and loud volume of the snapping sound would likely put someone driving the vehicle at risk of reacting in a hazardous fashion and result in a crash. Furthermore, since the Subaru Outback's forward collision warning, automatic emergency braking, adaptive cruise control, lane departure warning, and lane keeping assistance all operate through a camera-based system that requires a clear view through the windshield, the crack posed a risk of impacting these systems.

Filed Oct 21, 2021 · Acceleration, Driver assistance · WA

My 2020 Outback Touring has had several issues including the infotainment system rebooting and turning off all safety features: ABS, Forward Collision Warning, EyeSight, Adaptive Cruise Control randomly turning off (not just adjusting speed), I lose control of ALL electronics including the digital speedometer. A new infotainment system had been installed and the problems STILL exist. The date below was the most serious as I was on the highway traveling at high speeds when the system decided to fail and the screens went black. Subaru of America has been informed of these issues but there is no resolution.

Filed Mar 27, 2021 · Driver assistance · 12,000 miles · NC

Ever since the recall for the cockpit control system software was updated on my 2020 subaru outback touring on march 1, 2021 the console randomly reboots. It has happened 6 times in 3 weeks. On a recent trip on thursday march 25, 2021 the console rebooted 3 times in a little over an hour. When that happens the safety functions are disabled - pre-collision braking, adaptive cruise control, pre-collision throttle management, lane departure and sway warning with lane keep assist, etc.

Service bulletins that may apply

Related recalls

Back over prevention: display functionReported December 10, 2020 · 7,741 vehicles affected
What is wrong
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Remedy
Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1‑844‑373‑6614. Subaru's number for this recall is WRH-20.

Recall number 20V766000 · Recall details

Questions about the 2020 Subaru Outback collision warning

Is false forward collision warnings a common problem on the 2020 Subaru Outback?

5 of 906 owner complaints about the 2020 Subaru Outback (1%) mention false forward collision warnings. The model year with the most reports is 2016.

Is there a recall or service bulletin for this on the 2020 Subaru Outback?

There is 1 recall and 1 service bulletin for the same area of the car. Check them below with your VIN.

Other symptoms on the 2020 Subaru Outback

Windshield crack 323Battery drain 77Won't start 54Wipers 27Adaptive cruise 23Stalling 21Check engine light 20Lane assist 16Screen failure 14Warning lights 14Start-stop 13Headlights 12Slipping 9CVT failure 8Jerking 8Backup camera 7Door locks 6Fire or smoke 6Fuel pump 6Key fob 6Sudden acceleration 6ABS 5Loss of power 5Overheating 5Sunroof shattered 5

All model years of the Subaru Outback

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