2016 Subaru Outback: false forward collision warnings

Filed Jul 26, 2024 · Driver assistance · NC

The Eyesight system will malfunction and turn off at random times. The Automatic Emergency Braking and Forward Collision Warning will activate when there is nothing in front of my car causing it to brake abruptly. I have almost been in numerous collisions due to the random safety systems malfunctioning.

Filed Mar 24, 2023 · Visibility · ME

A crack appeared across the upper middle of the windshield. There was no event, damage, or accident involved. The crack just appeared one day. The crack runs across the windshield in the area of the rear view mirror and in front of the mounted cameras used for the collision avoidance, lane departure system.

Filed Jan 23, 2022 · Driver assistance · CT

I own a 2016 subaru outback. While driving approximately 40:MPH on a local main road (ct rte 10) the eyesight pre-collision brake assist suddenly activated and caused the vehicle to completely stop. The brakes then released and I was able to continue driving. This is the second incident with in a month that this has happened. The approximate failure mileage was 104,000 there were no prior warning lights or engine lights on. The vehicle has not been inspected by the dealer. This sudden stopping can cause an accident.

Filed Mar 1, 2019 · Body, Driver assistance · 5,000 miles · DE · crash

I had an accident @ 5pm-entering a busy road from a driveway-hit the side door of a car racing lefttoright in front of me. My fault of course. I heard no beep warning from the so-called collision mitigation sysem (?), nor did I feel any braking. Subsequently I tested this feature in my driveway where I slowly drove the car forward toward my large garage, I would have hit the garage-no beep-no braking. Then, in a snow storm, I had to brake soasto not hit a large truck skidding in front of me. I missed hitting him by inches. Again, I heard no beep and felt no braking. Dealer tested this feature on my car by letting it go towards brushes in a carwash, I heard beep warning, but again felt no braking. Dealer said system is working properly. And so-I conclude that whenever I hear any kind of warning beeo, I should manually and quickly 'hit the brakes', no matter what. After all, I have to keep my eyes on the road for god's sake. I am not happy.

Filed Sep 28, 2018 · Driver assistance, Electrical · 54,000 miles · OH

Tl* the contact owns a 2016 subaru outback. While driving approximately 45 MPH on a local roadway, the eyesight pre-collision brake assist suddenly activated and caused the vehicle to completely stop. The brakes released shortly after the failure. The dealer (subaru of dayton, 995 miamisburg centerville rd, washington township, oh 45459, 1-(888) 431-9557) was notified of the failure. The service center manager indicated that the failure was escalated to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was waiting for a follow-up response. The VIN was not available. The approximate failure mileage was 54,000. *tt consumer stated car was taken into the dealer and so incident since. Updated 12/20/18

Filed Jul 10, 2017 · Acceleration · 7,500 miles · AZ

Eyesight technology warning showed inoperable along with lane departure and front end collision avoidance system. The car had been running less than 3 minutes after over 24 . Pulled over called dealer who attempted to walk me through reset. Unsuccessful no availability for service so scheduled an appointment 3 days later. Car warning lights cleared on their own. Showed advisor email from auto mess. From subaru indicating warning light was an issue. Was told code would be checked but subaru was aware of the issue when some cars were overheated. Dealership was advised to clear the code and send people on their way. No codes registered at all in the system and when I let them know that car was absolutely not overheated, I was told there was nothing that could be done because subaru knows that when cars overheat it sometimes happens. Nothing could be done but the greater concern is that their premise of when the issue is occurring is inaccurate at least in our car's case and it did not appear, due to the repetition of the company contention that overheating was the cause of the issue nor were they willing to entertain any other scenario than that which subaru already decided. Spoke with subaru of america who 7/10/17 customer service who stated not aware of any issues but would look in to it. By the end of day 7.13.17.

Filed Nov 17, 2016 · Acceleration, Brakes · 9,000 miles · NV

The subaru eyesight system is dangerous. I've had two instances where the vehicle activated the forward-collision warning and started to break for reasons unknown to me. Once was in the middle of an intersection. Fortunately, the cars behind me were not too close to rear end me. This happened around 2 p.m. In the middle of summer with the sun behind the vehicle. I brought the vehicle in for recall work to the local subaru dealership several months later and asked them to pull any relevant data for the two incidents. By then, the system cleared those two events. The dealer said I should purchase a video camera and run it in the car while driving to capture any false alarms in order to help them troubleshoot it as according to them the system does not capture any video/image data when it records an event. This is absolutely outrageous. Subaru has cameras in the eyesight system and flash memory to store data in - storing an image snapshot is not overly storage intensive, and yet I am supposed to invest several hundred dollars in an independent video camera to help subaru debug their system. The dealership suggested not using eyesight on sunny days where the camera could be blinded by the sun. Hello - I live in nevada, it's sunny here over 300 days per year. This would make the eyesight system practically useless and I'll lose cruise control. How am I supposed to know when it's too sunny for the system that it will malfunction?

Filed Sep 9, 2016 · Driver assistance · 10,000 miles · OK

Tl* the contact owns a 2016 subaru outback. While attempting to make a turn, the vehicle experienced hesitation while the accelerator pedal was depressed. In addition, the contact stated that the forward collision avoidance system malfunctioned and the vehicle experienced unintended deceleration. The vehicle was taken to the dealer, but the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.