My 2016 Subaru Outback CVT transmission has exhibited an intermittent jerking and grabbing sensation when accelerating from a stop, worse when cold, since at least February 2023. This is a known defect covered under Subaru warranty extension bulletin 16-115-18. February 2023 — An authorized Subaru dealer documented the complaint in writing. The technician stated the vehicle never warmed up during the test drive and dismissed the concern. The CVT issue was never repaired. I was never informed of Subaru's CVT warranty extension program. February 17 2026 — seven days before my warranty expiration — the same authorized Subaru dealer physically identified and documented a CVT oil pump cover leak. The same jerking complaint was again documented in writing. No repairs were made and the warranty expired one week later. The CVT defect has been physically confirmed by an authorized Subaru dealer within the warranty period and Subaru of America has denied my warranty claim in writing. This issue presents a safety concern. The unpredictable jerking and hesitation when accelerating from a stop creates dangerous situations in traffic, particularly at intersections and when merging. The vehicle is available for inspection upon request. Subaru chose to handle this known widespread defect as a quiet warranty extension rather than a mandatory recall despite hundreds of owners reporting identical symptoms.
2016 Subaru Outback: hesitation when accelerating
5 of the 644 complaints about the 2016 Subaru Outback describe hesitation when accelerating.
- owner complaints
- 5
- of this car's complaints
- 1%
- recalls
- 2
Hesitation when accelerating by model year
What owners say
After stopping at a stop sign on a city street, I tried to accelerate but there was a long hesitation followed by a surge of power. This happened on 2 occasions. I had the sales man drive the vehicle and also the service manager drove it for 1 week - neither times did this issue repeat itself. The dealership did not have any knowledge of this type of problem. I refused to drive this vehicle and returned it to the subaru dealer in berlin, ct.
Tl* the contact owns a 2016 subaru outback. While attempting to make a turn, the vehicle experienced hesitation while the accelerator pedal was depressed. In addition, the contact stated that the forward collision avoidance system malfunctioned and the vehicle experienced unintended deceleration. The vehicle was taken to the dealer, but the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.
When I back up and stop and put transmission into drive there is a 3 to 4 second hesitation before the vehicle goes forward. This hesitation puts me into risk as I back out of driveway onto a busy urban street. The dealership says this the way the CVT transmission works. The problem was brought to the attention of the dealer the 1st week that I purchased the car on 09/30/2015. The problem still exists when going from a quick reverse to drive.
Tl* the contact owns a 2016 subaru outback. The contact stated that the vehicle hesitated to accelerate. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 112.
Service bulletins that may apply
- This is an update announcement regarding the TechShare & NorthStar Integration
- This Service Information Bulletin announces the availability of ThreeBond 1216J (SOA868V9640) designed for...
- This bulletin announces a design change made to the CVT Control Valve Body
- This bulletin announces a design change made to the CVT Control Valve Body which incorporates an enhanced...
- This announcement provides information on the remanufactured CVT transmission program.
- This bulletin announces the service manual correction regarding clutch master cylinder reservoir service...
- This bulletin announces a design change made to the CVT Control Valve Body which enhancement was...
- This bulletin announces a design change made to the CVT Control Valve Body
Related recalls
Power train: driveline: differential unit
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
- Risk
- If the drive shaft detaches from the rear differential, it may strike the fuel tank and result in a fuel leak, increasing the risk of a fire.
- Remedy
- Subaru has notified owners, and dealers will inspect the fastening nuts, and tighten or replace them, as necessary, free of charge. The recall began on December 10, 2015. Owners may contact Subaru customer service at 1‑856‑488‑8500. Subaru's number for this recall is WQV-57.
Recall number 15V794000 · Recall details
Power train: automatic transmission
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
- Risk
- If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.
- Remedy
- Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1‑800‑782‑2783. Subaru's number for this recall is WQU-56.
Recall number 15V502000 · Recall details
Questions about the 2016 Subaru Outback hesitation
Is hesitation when accelerating a common problem on the 2016 Subaru Outback?
5 of 644 owner complaints about the 2016 Subaru Outback (1%) mention hesitation when accelerating. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2016 Subaru Outback?
There are 2 recalls and 36 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Subaru Outback
Battery drain 110Windshield crack 70Won't start 45Wipers 15Fuel smell 12Jerking 12Sudden acceleration 11Adaptive cruise 9Collision warning 8No deployment 7CVT failure 7Sunroof shattered 7Transmission failure 7Warning lights 7Stalling 6Door locks 5Lane assist 5
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