While driving the 2016 Subaru Outback, the vehicle experienced a sudden, catastrophic failure of the Continuously Variable Transmission (CVT). The transmission completely failed, resulting in an immediate and dangerous loss of propulsion while operating the vehicle. This created an immediate safety hazard for myself, my toddler and other drivers on the road, as the vehicle could no longer maintain speed or accelerate safely to clear traffic. A certified repair facility diagnosed the issue as a complete internal mechanical failure of the transmission, requiring a total replacement at an estimated cost of roughly $11,000. This generation of Subaru CVTs has a well-documented history of premature, catastrophic mechanical failure, which Subaru of America has previously acknowledged via past warranty extensions. The sudden loss of power caused by this engineering defect poses a severe and ongoing safety risk to consumers. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2016 Subaru Outback: CVT failure
7 of the 644 complaints about the 2016 Subaru Outback describe CVT failure.
- owner complaints
- 7
- of this car's complaints
- 1%
- recalls
- 2
CVT failure by model year
What owners say
SUBJECT: Formal Safety Defect Complaint: 2016 Subaru Outback – Manufacturing Nondisclosure of Latent "Day 1" Design Flaw Causing Ignition Key Entrapment, Uncommanded Steering Column Lockout, and Severe Family Safety Risk I am writing to formally report a severe, unaddressed safety defect and a deceptive corporate practice by Subaru of America, Inc. affecting my 2016 Subaru Outback. This vehicle suffers from a "Day 1" latent engineering flaw that causes the physical ignition key to become permanently trapped in the ignition cylinder, triggering an uncommanded, rigid locking of the steering column assembly. Subaru has possessed documented knowledge of this failure for years, cataloging it under Technical Service Bulletin TSB 16-112-18R. Rather than fulfilling its statutory obligation to issue a comprehensive federal safety recall, Subaru deployed a voluntary, time-bound 8-year warranty extension. Subaru conveniently did not notify me of this warranty extension. By doing so, the manufacturer unconscionably ignored this defect, placing its customers at direct peril. They capitalized on asymmetric information to shift both the financial burden and the severe physical safety risks of a known factory flaw onto my family, the moment an arbitrary time threshold expired. My family and I have been at active, continuous risk in this vehicle since the day we purchased it due to an engineering error that was present when the car rolled off the assembly line. The root cause of this failure is a fundamental engineering defect within the Continuously Variable Transmission (CVT) shifter assembly, specifically, the premature degradation of the electrical contacts within the select lever park-range switch.
My 2016 Subaru Outback CVT transmission has exhibited an intermittent jerking and grabbing sensation when accelerating from a stop, worse when cold, since at least February 2023. This is a known defect covered under Subaru warranty extension bulletin 16-115-18. February 2023 — An authorized Subaru dealer documented the complaint in writing. The technician stated the vehicle never warmed up during the test drive and dismissed the concern. The CVT issue was never repaired. I was never informed of Subaru's CVT warranty extension program. February 17 2026 — seven days before my warranty expiration — the same authorized Subaru dealer physically identified and documented a CVT oil pump cover leak. The same jerking complaint was again documented in writing. No repairs were made and the warranty expired one week later. The CVT defect has been physically confirmed by an authorized Subaru dealer within the warranty period and Subaru of America has denied my warranty claim in writing. This issue presents a safety concern. The unpredictable jerking and hesitation when accelerating from a stop creates dangerous situations in traffic, particularly at intersections and when merging. The vehicle is available for inspection upon request. Subaru chose to handle this known widespread defect as a quiet warranty extension rather than a mandatory recall despite hundreds of owners reporting identical symptoms.
The contact owns a 2016 Subaru Outback. The contact stated that the passenger’s side wheel window trim was slightly pivoted. The vehicle was taken to the dealer who determined that the trim needed to be replaced. The vehicle was not repaired because the dealer had not confirmed if parts had been ordered or received. The contact stated that while driving approximately 60 MPH in 2020, the vehicle experienced transmission failure and the vehicle came to a jerking stop, as if the parking brake had been activated. The vehicle was towed to the dealer and the contact was informed that the CVT transmission had failed and needed to be replaced. The contact stated that approximately 4 years later, several warning lights illuminated. The vehicle was taken to the dealer but no cause for the failure was found. The contact stated that after leaving the dealer, the failure reoccurred. The vehicle was returned to the dealer and was diagnosed with CVT failure. The CVT transmission was replaced. The contact was informed that the wiring harness needed to be replaced; however, the wiring harness had not been replaced. The manufacturer was informed of the failure and opened a case. The failure mileage was 35,000.
The CVT transmission failed at 79k miles at highway speeds causing the car to violently stall. We barely avoided hitting the cars around us trying to pull over. Luckily there was no car to rear end us. We were very lucky the traffic was light. These transmissions are defective and when they fail, they fail in a spectacular manner causing the vehicle to violently jerk and stall, a traumatic event equivalent to jumping on the breaks at highway speeds. It is extremely dangerous and will cause people to die in crashes. Subaru needs to recall every single CVT and stop putting them in new cars. Extending the warranty is insufficient.
Had complained about car jolting at stop lights on occasion in gear at full stop at lights. No diagnosis. Changed gas thinking it might help. Seemed to. No diagnosis. Then car jumped hard backwards in reverse coming out of parking space. Could have hit car behind had we been parallel parked instead of angle. Took car in and dealer replaced CVT at no charge but warned us it would continue to jump in reverse with the new CVT and it does just as it did when we took it in. Now we have to remember to grind down on the brake pedal when going into reverse. That isn't right or safe.
When I back up and stop and put transmission into drive there is a 3 to 4 second hesitation before the vehicle goes forward. This hesitation puts me into risk as I back out of driveway onto a busy urban street. The dealership says this the way the CVT transmission works. The problem was brought to the attention of the dealer the 1st week that I purchased the car on 09/30/2015. The problem still exists when going from a quick reverse to drive.
Service bulletins that may apply
- This is an update announcement regarding the TechShare & NorthStar Integration
- This Service Information Bulletin announces the availability of ThreeBond 1216J (SOA868V9640) designed for...
- This bulletin announces a design change made to the CVT Control Valve Body
- This bulletin announces a design change made to the CVT Control Valve Body which incorporates an enhanced...
- This announcement provides information on the remanufactured CVT transmission program.
- This bulletin announces the service manual correction regarding clutch master cylinder reservoir service...
- This bulletin announces a design change made to the CVT Control Valve Body which enhancement was...
- This bulletin announces a design change made to the CVT Control Valve Body
Related recalls
Power train: driveline: differential unit
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
- Risk
- If the drive shaft detaches from the rear differential, it may strike the fuel tank and result in a fuel leak, increasing the risk of a fire.
- Remedy
- Subaru has notified owners, and dealers will inspect the fastening nuts, and tighten or replace them, as necessary, free of charge. The recall began on December 10, 2015. Owners may contact Subaru customer service at 1‑856‑488‑8500. Subaru's number for this recall is WQV-57.
Recall number 15V794000 · Recall details
Power train: automatic transmission
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
- Risk
- If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.
- Remedy
- Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1‑800‑782‑2783. Subaru's number for this recall is WQU-56.
Recall number 15V502000 · Recall details
Questions about the 2016 Subaru Outback cvt failure
Is CVT failure a common problem on the 2016 Subaru Outback?
7 of 644 owner complaints about the 2016 Subaru Outback (1%) mention CVT failure. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2016 Subaru Outback?
There are 2 recalls and 36 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Subaru Outback
Battery drain 110Windshield crack 70Won't start 45Wipers 15Fuel smell 12Jerking 12Sudden acceleration 11Adaptive cruise 9Collision warning 8No deployment 7Sunroof shattered 7Transmission failure 7Warning lights 7Stalling 6Door locks 5Hesitation 5Lane assist 5
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