Autozone sold me (via warranty exchange) aftermarket brake pads that supposedly were the same part #d929 as the brake pads autozone had previously sold me and was replacing under warranty. However, the brake pads that they provided to me today as warranty replacements were too large for the brake caliper and would be unsafe if installed and forced to fit in the caliper. Specifically, the inner shoulder dimension on these pads is too large to fit properly in the caliper. I verified the problem by purchasing brake pads from a different auto supply store and installing them with no difficulty. This problem occurred when the vehicle was stationary, because it happened during brake pad replacement.
The worst 2004 Subaru Outback problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Airbags25
- Acceleration20
- Engine15
- Transmission10
- Electrical8
- Fuel system6
- Visibility5
- Suspension4
- Brakes3
- Steering2
- Locks1
- Seats1
- Wheels1
Specific symptoms reported on the 2004 Subaru Outback
Adaptive cruise 8Jerking 6Sudden acceleration 6Fire or smoke 5Stalling 5
Recalls 10
Air bags: frontal: passenger side: inflator module
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1‑844‑373‑6614. Saab owners may contact the Saab Customer Assistance Center at 1‑800‑955‑9007. Subaru's number for this recall is TKA-20.
Recall number 20V001000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1‑844‑373‑6614. Saab owners may contact the Saab Customer Assistance Center at 1‑800‑955‑9007. Subaru's number for this recall is TKB-20.
Recall number 20V002000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1‑844‑373‑6614. Saab owners may contact the Saab Customer Assistance Center at 1‑800‑955‑9007. Subaru's number for this recall is TKC-20.
Recall number 20V003000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2009-2011 Legacy, Outback, Forester, 2006-2011 Impreza, Tribeca, 2003-2006 Baja, and 2006 Saab 9-2x vehicles originally sold or that have ever been registered in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 26, 2016. Owners may contact Subaru customer service at 1‑856‑488‑8500. Saab owners may contact GM at 1‑800‑955‑9007. Subaru's number for this recall is TKA-16.
Recall number 16V358000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2006-2008 Impreza, Tribeca, 2006 Saab 9-2x, and 2003-2006 Baja vehicles originally sold or that have ever been registered in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 24, 2016. Owners may contact Subaru customer service at 1‑856‑488‑8500. Subaru's number for this recall is TKB-16. Note: This notice is only for vehicles that were not covered by 16V‑358 for Zone A.
Recall number 16V359000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, and Baja vehicles originally sold or that have ever been registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming, or "Zone C.". These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- Subaru will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 24, 2016. Owners may contact Subaru customer service at 1‑856‑488‑8500. Subaru's number for this recall is TKC-16. Note: This recall covers vehicles that were not previously covered in 16V‑358 for Zone A or 16V‑359 for Zone B.
Recall number 16V361000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Subaru Baja vehicles manufactured January 22, 2003, to July 21, 2004, 2004-2005 Impreza vehicles manufactured January 28, 2003, to May 31, 2005, 2003-2008 Subaru Legacy vehicles manufactured January 22, 2003, to May 2, 2008, 2003-2008 Subaru Outback vehicles manufactured February 18, 2003, to May 5, 2008, and 2005 Saab 9-2x vehicles manufactured February 11, 2004, to March 17, 2005. The affected vehicles are equipped with a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
- Risk
- In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy
- Subaru will notify their owners and General Motors will notify Saab owners. Dealers will replace the passenger air bag inflator, free of charge. The Subaru recall began on June 17, 2015. Owners may contact Subaru customer service at 1‑800‑782‑2783. The Saab recall began on July 27, 2015. Owners of Saab vehicles may call 1‑800‑955‑9007. Subaru's number for this recall is WQR-53. Note: The recall completely supersedes recall 14V‑399 (WQL-48) and partially supersedes recall 14V‑763 (WQP-51) in that model year 2004 through 2005 Subaru Impreza and model year 2005 Saab 9-2x vehicles are now only part of this campaign. Note: On December 18, 2015 Subaru informed the federal safety agency of an expansion of this recall to include certain model year 2003-2004 Subaru Baja, 2003-2008 Subaru Legacy and 2003-2008 Subaru Outback vehicles.
Recall number 15V323000 · Recall details
Air bags
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy and Outback vehicles, and 2003-2005 Baja vehicles sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Puerto Rico, Hawaii, the U.S. Virgin Islands, Guam, Saipan, American Samoa, Florida and adjacent counties in southern Georgia, as well as the coastal areas of Alabama, Louisiana, Mississippi and Texas. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Risk
- In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy
- Subaru will notify their owners. Dealers will replace the passenger air bag inflator, free of charge. The recall began on January 15, 2015. Owners may contact Subaru at 1‑800‑782‑2783. Subaru's number for this recall is WQP-51. Note: This recall supersedes recall 14V‑471. This recall has been partially superseded by 15V‑323. All 2005 model year Subaru Legacy and Outback vehicles will now be repaired under recall 15V‑323.
Recall number 14V763000 · Recall details
Vehicle speed control: cables
- What is wrong
- On certain passenger sedans, wagons, and sport utility vehicles, the cruise control cable could come out of its track on the cruise control lever and lodge on the control lever tab when the accelerator pedal is released. If this condition occurs, the throttle will not return to the idle position and will remain in an open position.
- Risk
- If this occurs during vehicle operation, the driver could lose control of the vehicle, which could result in a crash.
- Remedy
- Dealers will install a cruise control cable retaining clip to the cruise control lever tab on the throttle shaft in order to prevent the cruise control cable from coming out of its track. Owner notification began on april 12, 2004. Owners should contact subaru at 1‑800‑782‑2783.
Recall number 04V128000 · Recall details
Fuel system, gasoline: storage: tank assembly: filler pipe and cap
- What is wrong
- Certain passenger or sport utility vehicles may have a loose or out of position fuel filler hose clamp.
- Risk
- This could result in fuel leakage. Fuel leakage in the presence of an ignition source could result in a fire.
- Remedy
- Dealers will inspect and tighten the clamp on the fuel filler hose. Owner notification began august 27, 2003. Owners should contact subaru at 1‑800‑782‑2783.
Recall number 03V303000 · Recall details
See all 10 recalls for the 2004 Subaru Outback
Defect investigations
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
EA15001
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
PE14016
Technical service bulletins for the 2004 Subaru Outback 202
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This is an update announcement regarding the TechShare & NorthStar Integration
- This announcement provides information on the connected services platform for Subaru EVs.
- This bulletin provides a step-by-step diagnostic procedure for resolving Remote Engine Start (RES)...
- This Service Information Bulletin has been developed to outline the steps for gathering basic but...
- This announcement provides information on DCM replacememts due to a parasitic draw.
- This announcement provides information on an outage affecting the Subaru Select Monitor 5 application.
- This Service Information Bulletin announces the availability of ThreeBond 1216J (SOA868V9640) designed for...
- This announcement provides information on a new software update for the Midtronics Dss and DCA machines.
- This bulletin contains illustrations of exchange components and their manufacturer as well as a...
- This bulletin provides paint code information for 2027 model year vehicles.
What 2004 Subaru Outback owners say
Most recent owner complaints, unedited.
I get cards,I call,I get letters ,I call doesn't matter who sends them,you or subaru dealer ,telling me I need to have an airbag swapped out as being defective,and me telling you I do not have the car anymore,it was picked up by an auction house but it needed alot done to it so they may have scrapped it,I don't know. What I do know is this is the last you will hear from me about this car, and you can waste as many trees sending me notices. From now on they go in the trash,no more calls from me,and don't call me about it,the car was junked,period
Purchased this car listed in iaa website as having $68,000.00 miles, this week my mechanic told me that the car had $220,000.00 miles. I just checked carfax unfortunately that is a odometer rollback.
Notification of airbag passenger front recall.
2004 suburban outback. Consumer writes in regards to takata passenger side front airbag. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.
Excessive underbody front end rust as per body shop bumper replacement.
Takata recall. Not able to get access to replacement airbag. On waitlists at 2 local subaru dealers.
I received a recall notice on passenger side airbag in july 2016..I was told I would be informed by mail when parts were available for repair by my local subaru dealer. It's 14 months later and I have not received any further notice. I do not believe this has been handled in a timely manner and still cannot have passengers in front seat.
The car will be operating properly at speed on local roads (30mph or so) when, without warning, the engine will go to a fast idle and the gas peddle loses all effectiveness. Stopping the car and restarting it has fixed the problem the three times it has happened. The dealer replaced the accelerator pedal position switch but the problem has reoccurred. This is a potentially very dangerous situation, especially if it were to occur pulling onto a highway or being in traffic on a busy road
Takata recall. Received notification from subaru months ago and have they have still not contacted me to repair this problem. Since I was advised not to allow a passenger in front passenger seat, it makes it very difficult to use my vehicle.
Compare the 2004 Subaru Outback
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Other model years
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Questions about the 2004 Subaru Outback
Is the 2004 Subaru Outback reliable?
Owners have filed 90 complaints about the 2004 Subaru Outback, fewer than a typical Outback model year.
What is the 2004 Subaru Outback year score?
The 2004 Subaru Outback scores 76 out of 100 (average). The score compares it with the other model years of the Subaru Outback: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2004 Subaru Outback?
Airbags, with 25 complaints, typically around 90,000 miles. Next is acceleration (20).
How many recalls does the 2004 Subaru Outback have?
10 recalls, covering air bags, vehicle speed control and fuel system, gasoline.
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