The contact owns a 2020 Subaru Outback. The contact stated that she awoke and noticed that the windshield of the vehicle had cracked overnight, from the exterior edge inward. The contact stated there were no chips around the crack that could have caused the failure. The dealer was made aware of the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 30,300.
2020 Subaru Outback visibility complaints
Page 7 of 14: complaints 161 to 190 of 383, newest first, as owners wrote them.
Today, 7/11/2021 my 3rd OEM Subaru windshield cracked spontaneously, while driving. All windshields were replaced at Beardmore Subaru, in Belleville, NE using Subaru replacement windshields. In all instances the windshield has cracked spontaneously without impact on either the passenger side or at the bottom of the windshield, near the middle. The cracks continue to propagate quickly while driving or when parked overnight, until the crack terminates on the side opposite the crack. This spontaneous cracking, is a safety hazard in that it not only compromises the integrity of the glass, but also can affect the Subaru EyeSight safety vision system, by impairing camera view thru the windshield if a crack propagates through the cameras field of view. This new instance means that in less than 10,000 miles I have had 4 windshields in this car. I have never had this occur on any vehicle I have owned previously, nor to our 2017 Outback. This appears to be a defect in Subaru OEM glass or the specifications Subaru has engineered for the 2020 and up Outback global platform.
The contact owns a 2020 Subaru Outback. The contact stated that after parking the vehicle in the garage, the next day it was discovered that the front windshield had developed a crack that extended approximately two and a half feet long. The contact indicated that no object had struck the windshield to cause the crack. The local dealer was notified of the failure. The manufacturer was not yet contacted. The cause of the failure was not yet determined. The failure mileage was 7,600.
2020 Subaru Outback purchased in January 2020 has had to have windshield replaced twice. I have owned dozens of vehicles and never had to replace a windshield more than once even on vehicles I owned for 10 - 15 years. The windshields clearly are defective as evidenced by the many complaints regarding windshields for multiple Subaru models over several years.
Windshield cracked without any incident. The crack is approximately 12 inches long and located on the drivers side of the vehicle. With no incident causing this crack, I am concerned that this crack may cause severe injuries and is an obvious safety concern.
On 4/01/2021 the windshield cracked while the car was parked inside my garage for some unknown reason. I scheduled and paid for a new windshield and eyesight calibration, which was installed by dealer (Briggs Subaru Topeka, Ks). Windshield cracked again two months later on 6/23/2021 for an unknown reason. The crack occurred while I was parked at work. There is no sign of a rock chip or other object cracking the windshield. I scheduled my car for an inspection on 7/01/2021 at the same dealership.
The contact owns a 2020 Subaru Outback. The contact stated while sitting in the vehicle parked at a doctor’s office, the driver noticed that the front windshield started to crack from the driver’s side and extended to the middle of windshield. The contact took the vehicle to the local dealer who inspected the vehicle but was unable to provide the diagnostic cause for the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximate 20,800.
I was driving down the interstate with no cars around and my outback windshield cracked. I was far enough away from cars and I didn’t see anything hit the window. I heard a loud pop. A soft but quick pop, not like the sound of a rock hitting but different. Then I drove on down the road and saw a large crack forming from the bottom of the passenger side of the window. And there’s no dimple anywhere in the crack.
The front windshield cracked unexpectedly today while driving. There were no visible rock chips where the crack emanated from but I have noticed other chips in the glass. I only have 15,000 miles on this vehicle. There was a loud pop and a large crack appeared on my windshield.
Went to drive vehicle and found windshield cracked down the middle from top to bottom. No chips and no prior damage of any kind to windshield. Windshield spontaneously cracked for no reason whatsoever.
The front windshield of our 2020 Subaru Outback spontaneously cracked, impairing the ability to see outside. I drove the car yesterday with my wife in the passenger side (June 11, 2021), returning about 1500, and parked the car. We went out today, at about 1400 to go on an errand, not having driven the car since the previous day, and found a crack in the windshield. Compared to other cracks we've experienced in other cars, there is no impact area (and we didn't hear one when driving the previous day). See picture attached. There are no other drivers of this car in our home.
The contact owns a 2020 Subaru Outback. The contact stated that the vehicle had been parked for three days when she noticed that the windshield was cracked. The contact stated that the windshield had cracked without impact. The local dealer was contacted and informed of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 20,460.
The contact owns a 2020 Subaru Outback. The contact stated while driving approximately 70 mph, the windshield cracked without impact. The crack grew to approximately 20 inches. The windshield had been cracked on five separate occasions. A week prior to the latest crack developing, the windshield had been replaced for the same failure. The cause of the failure was not yet determined. The local dealer and the manufacturer were notified of the failure. The approximate failure mileage was 12,000.
Windshield cracked while sitting in driveway, nothing hit the windshield.
I purchased a 2020 Subaru Outback XT in March 2020 (approximately 14 months of driving at the time of this submission). The vehicle currently has almost 15k miles on it. I recently had my fourth (4th!) windshield installed. The first replacement windshield was installed after a pebble the size of a grain of rice (I saw kicked up by a truck in front of me) hit the windshield and caused a large lateral crack the propagated. The vehicle had approximately 1500 miles at the point. The first replacement (OEM) cracked after hitting another pebble on the highway. I did not see the size this time because it was on the part of the windshield obstructed by the side posts on the outside of the windshield. The crack propagated horizontally across the entire windshield. This occurred at approximately 8K miles. The second replacement (aftermarket made to OEM specs) cracked after hitting a bug! A picture taken immediately after bug impact is attached below. The crack propagated in a Y-formation and needed replacement. Although cicadas have recently begun coming out, this was not an overly large bug. It was approximately the size of a lightning bug, as I saw it hit. I also drive a VW Golf with 50k miles (over 5 years) and have never had a windshield issue.
Windshield cracked while on the freeway. I don't think anything hit it, we were driving at 75 MPH when we heard a crack, and instantly a crack went from the bottom left side of the windshield in an upward direction almost all the way across the center of the glass. The glass at the bottom left side where the crack started is broken deeply into the glass and may be all the way through. We are concerned that if a large rock hit the windshield it would break apart and fall into the car. I brought the car to the Subaru dealer we purchased the car from. The service manager looked at it and instantly said, rock hit, not covered and wouldn't talk to us after that. The car has less than 10,000 miles.
On one of my first times driving my new car to work on my morning commute I was traveling at a normal rate of speed and with a lot of distance from the car in front of me I heard a crack and saw the windshield beginning to show signs of a straight crack. That was December 15, 2020. Now on May 19, 2021 I have a crack from the far right side of the windshield and runs to the initial location, about 70% across my windshield.
Large, long windshield crack. No rocks or debris, nothing hit the windshield. I went out to my car one morning and there is a long crack in my windshield starting at the middle edge.
Tl* the contact owns a 2020 subaru outback. The contact stated that while getting into the vehicle, she noticed that the front windshield was cracked on the driver's side bottom left to the middle of the windshield. The vehicle was not repaired. The contact stated that it was the second time the windshield had cracked. The first windshield crack occurred 3 months prior and was replaced with a new windshield. The manufacturer was made aware of the failure and informed the contact that the windshield would be replaced with the same glass windshield. The contact was concerned about another failure with the replacement windshield. The failure mileage was 26,500.
Windshield spontaneously cracked overnight while not in use within 6 weeks of purchasing new 2020 outback. Crack has progressed to span entire windshield.
I am on my 4th windshield. My windshields keep cracking from chips,, while driving on highways.
Windshield formed a large crack at 2495 miles (approx. 2/15/20) from left bottom corner to center above driver position. Only indicated cause a 1/8 inch shallow scratch. Windshield again cracked, almost identical size and position at 8934 miles (approx.4/20/21), only indicated damage a small pit at left bottom. Cracks only appeared after sitting overnight in garage---nothing noticed prior. Email with gm at dealer produced no response. Total cost of replacements $979.10. No damage to windshields of 2 other vehicles driven on the same routes. In my opinion, both windshield marks were extremely minor and should not have produced windshield failure.
Vehicle was parked when windshield cracked. There was no previous damage to the windshield before cracking. Crack begain on the drivers side lower portion where the windshield was painted. Ongoing issue with 2020 subaru outback windshields.
My windshield developed a massive crack (about 6 in vertical and 8 in across) spontaneously. My fiancee and I were out running errands and stopped into a shop. During the drive to the shop, we did not hear or see any road debris hit the windshield. When we parked, the windshield was intact and completely normal. Once we completed our shopping (about 30 minutes from the time that we parked), we returned and found our vehicle had this long, ridiculous crack. To reiterate. My car was at a complete stop and parked. I was in a parking lot and was at least 200 yards away from the nearest road. Now, I have to get my windshield completely replaced in order to see clearly. Incredibly expensive. I am the original owner of the vehicle, and this outback has never been involved in any accidents or wrecks. My fiancee and I are the only drivers of the vehicle.
When driving down the road windshield just started cracking on passenger side from below the windshield wiper below the window trim. Within minutes it went from a 3-4 inch crack to encompassing the majority of the right side of the window. This is the second incident with this windshield. In december a small pebble barely tapped this driver's side and caused an instant gouge.
The windshield on my outback cracked with no warning or impact. I had pulled out of my driveway and was just beginning to move forward on my street when I heard a sound in the cabin. I didn't know what it was but looked around as I reached a nearby stop sign. There is a large y-shaped crack from the top of my windshield, partially hidden by the rear view mirror.
A 12 inch crack in the windshield appeared after I heard a loud sharp sound. The vehicle was in motion traveling 55 MPH on a four lane highway (briley parkway) in nashville, tennessee.
Without any warning, and with no antecedent rock or other impact, windshield incurred large diagonal crack. At the time, car was being driven on a hghway in good weather.
Driving and noticed a crack on my windshield. As I continued to drive I can hear the glass making cracking sounds and the crack started to spread fast across the windshield. Did not drive vehicle for over 2 weeks and crack grew within the time frame.
Spontaneous windshield crack. Lower edge of drivers side crack. 25 MPH zone with no traffic in front of me. Becoming larger towards passenger side, each day, currently mid windshield. I have had to make a claim with insurance today.
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