Windshield had a crack, that I thought was weird as I didn't hear a rock, but a crack. I saw that 2020 subaru outbacks had a lawsuit for defect. I found out weeks after I made an insurance claim to have my windshield fixed. I was driving on a highway when this happened.
2020 Subaru Outback visibility complaints
Page 9 of 14: complaints 221 to 250 of 383, newest first, as owners wrote them.
My windshield cracked for no apparent reason while driving.
Tl* the contact owns a 2020 subaru outback. The contact stated while driving at an unknown speed, the front windshield cracked without impact. The contact called glassman automotive group (28000 telegraph rd, southfield, mi 48034, (888) 451-0949) however, the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 12,133. *bf the consumer stated there was a chip in the windshield and then it cracked.
My husband and I were driving on the highway for approximately 20 minutes, when we started to hear a crackling sound. Soon after, we watched the windshield start to crack on the driver's side. The crack continued to spread, and by the time we returned home, the crack extended further. We were driving straight at 61 MPH when the crack started, no turns or bumps in the road at the time the crack appeared. This happened on our 2020 outback touring with 2,300 miles, that we purchased october 2020.
Tl* the contact's son owns a 2020 subaru outback. The contact stated that upon entering his son's vehicle, he noticed that a large horizontal crack had formed from the top of the driver's side windshield and extended to the bottom passenger's side. The contact stated that the vehicle had been parked and the crack had formed without impact. Additionally, the crack obstructed his vision while driving. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The approximate failure mileage was 2,000.
My car was parked and I discovered about a foot long crack in my windshield. There does not appear to be a reason for cause, no chips in my windshield or accidents with the car. It's mostly garage kept and has less than 12000 miles over 14 months of ownership.
The front windshield cracked for no apparent reason.
The windshield cracked for no apparent reason. The car was parked in the driveway for about 24 hours. I noticed the windshield was cracked when I got into the car.
Windshield cracked for no reason as it was sitting in the garage
Front windshield cracked on drivers side for no apparent reason. Vehicle was in motion. No objects hit vehicle.
I was driving on the freeway at around 55mph and the windshield suddenly developed a crack on it's own without anything other than air/wind hitting the windshield. The crack seems to have started at the left edge of the windshield on driver's side.
Crack in front of my eyes driving on interstate 10, no cars in front of me at the time
Tl* the contact owns a 2020 subaru outback. The contact stated that after parking the vehicle, the next morning it was discovered that the front glass windshield had cracked. The cause of the crack was undetermined. The contact indicated that no object had made contact with the windshield to cause the failure. The local dealer and manufacturer were not yet contacted. The failure mileage was 31,000.
I had almost the exact same experience with my windshield as another complaint I saw filed. My 2020 subaru outback had its windshield cracked while traveling southbound on a highway in sc on dec 22, 2020. The crack started small and grew quickly over the course of my travel to about 16 - 18 inches. The windshield had to be replaced and the eyesight safety system needed to be recalibrated which was both time consuming and expensive. I have traveled a lot in my life with multiple cars but never experienced a cracked windshield that spreaded like it did with my new outback. It is disappointing and concerning after reading more about the pending lawsuit on defective windshields.
My 2020 subaru outback had its windshield cracked while traveling on a texas highway (south padre - austin) on dec 27, 2020. The crack started small and grew quickly over the course of the travel to almost 20 inches. The windshield had to be replaced, which was expensive, considering the eyesight safety systems needed to be recalibrated. I have traveled over 200k miles in the us in multiple cars but never experienced a cracked windshield that happened so quickly and spontaneously as it happened on the subaru outback. I understand that this could be a one-off experience but reading more about the pending lawsuit on defective windshields made me submit this complaint.
A 12-inch ling crack developed spontaneously in the windshield while the car was parked in my driveway overnight. Only ~3,470 miles on the car. The crack started at the bottom-middle and went upward and toward the passenger side in a j shape. There were no signs of an impact to me, but the dealer said they was signs of impact so it would not be repaired under warranty.
Driving on the interstate (64) and got a small chip (about the size of my pinky nail) from a rock/ pebble in lower left area of windshield. Parked the car at home. Chip was stable. The next morning the chip now has a crack across the windshield horizontally about two thirds of the way. The dealership (casey subaru) has replaced the windshield. It has cost me $730 out of pocket which is to be refunded to me from both my insurance company ($230) and the dealership ($500). I purchased an extended warranty from casey. I was told that chips no more than one half inch are covered. But not cracks. Thank you, scott.
Tl* the contact owns a 2020 subaru outback. While driving 55 MPH, a rock impacted the front driver's side windshield causing a large crack in the windshield. The vehicle was taken to local subaru of georgetown (7501 n interstate 35 frontage rd, georgetown, tx 78626) however, the vehicle was not under warranty and not repaired. The manufacturer was not notified of failure. The failure mileage was 6,800.
I have had 4 cracked windshields that have needed to be replaced in one years time. No windshiled has made it longer than 5 months, two only lasted about 6 weeks. I have replaced all with oem glass. Last three incidence were for unknown cause to me. I purchased my car 10/12/19 . First windshield was replaced 12/19, second 5/20, then 7/20, and again 12/20
My wife and I were sitting in our car at a red light stationary and the windshield cracked from the base up about 10 in long for no apparent reason. There was no damage prior to the event.
Tl* the contact owns a 2020 subaru outback. The contact stated that while driving home from troncalli subaru (820 atlanta rd, cumming, ga 30040) there was an abnormal cracking sound coming from the windshield. Upon discovery, the contact noticed that a crack had formed on the edge of the middle passenger's side windshield. Overnight, the crack spread halfway across the windshield. The contact stated that the crack obstructed his vision while driving. The contact had the vehicle repaired at the same dealer by his insurance provider. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was unknown.
Tl* the contact owns a 2020 subaru outback. The contact stated that a crack had formed on the right, lower passenger's side of the windshield on three separate occasions without impact. The contact had the windshield replaced twice and that the same crack had formed after each replacement. The contact stated that the crack spread onto the driver's side of the windshield and obstructed her vision while driving. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70.
This is the second cracked windshield I have had to replace with this car in a little over a year of ownership and 18k miles. It started as a tiny rock chip below the windshield wiper and turned into a 12+ inch crack within a day. I don't remember when the tiny rock hit my windshield, but the fact that I am now on my 3rd. Windshield should point to some sort of issue with the manufacturer. The windshield replacement and reprograming of the safety components totals $1,400 and can only be done by the dealer.
I purchased a new 2020 outback on november 23rd.on december 30th it developed a crack in the middle of the windshield starting at the bottom about two inches. Each day it has grown. Now it is about 10 inches long and is splitting to each side. I called the dealership and they informed me I would have to turn it in on my insurance. The car has 842 miles on it..from all the reports I have read an this issue subaru should issue a recall and fix this windshield issue. I had hoped this car could last for years but it is not looking that way so far.when the crack developed it was parked under the carport and had not had any impact.
Rear camera poor image quality. The back-up camera is that it gets fairly grainy in light rain and/or at night. Not very clear and I don't see any settings anywhere. It looks like a very old camera lacking lighting and you also see the "grain" of the image.
After a 650 mile drive with no impacts to windshield or perceptible cracks, parked the car overnight. In the morning, a crack had developed from the lower driver side of the windshield moving up and to the passenger side. With no further driving, the crack continued to grow toward the passenger side, splitting into two cracks. The spontaneous crack is in the eyeline. The vehicle was stationary when the crack formed and has been stationary as the crack has grown. See pictures. One photo is when first developed, (december 14, 2020) second in on december 30, 2020 after no driving and the car remaining stationary from the 14th)..
Windshield spontaneously cracked overnight. No marking of rock or any damage.
Windshield cracked in a relatively new (1-year-old) vehicle. I discovered the crack in the morning when the vehicle was stationary. I believe it wasn't there yesterday when I last parked the car.
The vehicle experienced a ~12" crack vertical crack in the windshield. The vehicle was parked and stationary when the windshield cracked. No known pebble, rock, or debris was known to have stuck the windshield. There was a relatively loud "pop" sound and the crack appeared in the windshield. The crack extends from about halfway up the windshield down to the bottom of the black section of glass that supports the windshield wipers (visible but less obvious in the photo than the crack through the transparent section of the glass). The vehicle was ~4 months old (purchased new) at the time the windshield cracked. Outdoor temperatures ranged from ~15 to 35 degrees fahrenheit at the time the windshield cracked.
Tl* the contact owns a 2020 subaru outback. The contact noticed that the windshield started to develop a crack on the driver's side base seven inches long, without an impact. The vehicle was taken to williams subaru of sayre (222 spring st, sayre, pa 18840) and the contact was informed to contact his insurance provider. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.
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