Sunroof exploded driving home in 90 degree sunny and clear weather. It sounded like a gun went off right over my head. It scared me so bad I jerked my steering wheel into the other lane. Thank God no one was in that lane. I had to get it replaced at Mid State Glass company. according to what I found on the internet this happens rather frequently. No notification by Subaru that this was even a possibility. I have the receipt the replaced sunroof and photos of the sunroof after it exploded.
2021 Subaru Outback: jerking or lurching
5 of the 300 complaints about the 2021 Subaru Outback describe jerking or lurching.
- owner complaints
- 5
- of this car's complaints
- 2%
- recalls
- 3
Jerking or lurching by model year
What owners say
The contact owns a 2021 Subaru Outback. The contact stated that while idling at a red traffic light, the vehicle lurched forward twice and struck the rear end of another vehicle twice. Several unknown warning lights were illuminated upon impact. The air bags did not deploy. There was no injury sustained. A Police report was not filed. Both the contact and her husband were able to drive away from the scene. The contact's vehicle sustained damage. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact that a field technician would be sent to retrieve information from the EDR. The failure mileage was approximately 30,800.
Traveling toll road /fwy at approx 70mph at rush hour and lost all power with Check engine light , emergency brake, lurching engine, all flashing at the same time!!! Coasted through 4 fwy lanes to offramp and service station- extreme danger!!! How was there no pile up with me going from 70-10 to coasting on a busy 15 Northbound fwy at 7:30 am?????? Was in toll lane and crossed toll 3 foot sticks to exit at first available exit. 2 cars followed me off as they were concerned for my safety Towed to shop where they put in new thermo valve, gasket intake manifold, Pipe ay- fuel and gasket egr pipe 56000miles, 2 year old car 3 replaced windshields in last 6 months They said they've done 10 cars with this problem in the last year???? Insurance covered windshields , service center at Subaru inspected car
I have had this vehicle since @ 6/30/21, under 4,000 miles. Sometimes when I'm driving, the car will suddenly brake or lurch when I am not near another object or person. I drove down the highway once when this happened and it was very concerning. I have also been in the middle of an intersection when this occurred, as I was turning left. It has happened approximately 10 other times since I've had the vehicle. Today it happened and a truck was behind me; thankfully I did not get hit.I brought this into the dealereship twice and they claim there is nothing wrong with the car. There is definitely something wrong with the car; it's dangerous. My car is available for inspection upon request. I and others are at great risk for an accident. I remember flashing lights on a few occasions, not today. When I went online to check for recalls, I noticed many other Subaru owners having the same issues.
The Auto-start feature, which stops the engine at a light, then restarts, is very dangerous. It cannot be permanently turned off - always on by default. 1 if the steering wheel is not perfectly straight, it jerks out of your hand when the engine restarts. 2 the car jerks forward when the engine restarts. This has already put me in danger of a crash several times - and this 'feature' must be actively disengaged each and every time the car is started. It should be able to be permanently turned off - not always on by default.
Service bulletins that may apply
- This is an update announcement regarding the TechShare & NorthStar Integration
- This Service Information Bulletin announces the availability of ThreeBond 1216J (SOA868V9640) designed for...
- This Service Information Bulletin announces the release of a new diagnostic assistance application for...
- This Announcement provides diagnostic assistance for CVT issues.
- This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when...
- This bulletin announces availability of new reprogramming files developed to address SYMPTOM 1: A jerk or...
- This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on...
- This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on...
Related recalls
Power train: automatic transmission: park/neutral start interlock switch
- What is wrong
- Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
- Risk
- An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.
- Remedy
- Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1‑800‑782‑2783. Subaru's number for this recall is WRQ-23.
Recall number 23V755000 · Recall details
Power train: driveline: chain/belt
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
- Risk
- An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
- Remedy
- Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1‑844‑373‑6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V‑955.
Recall number 22V485000 · Recall details
Power train: shift linkage/cable/rod
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2021 Outback and Impreza vehicles. The continuously variable transmission (CVT) select lever cable nut may not have been tightened properly, allowing the nut to loosen.
- Risk
- A loose nut can lead to a lost of retention in the CVT select lever cable and the gear selector not functioning properly, increasing risk of crash.
- Remedy
- Subaru will notify owners, and dealers will inspect, and, if necessary, tighten the nut, free of charge. The recall began February 12, 2021. Owners may contact Subaru customer service at 1‑844‑373‑6614. Subaru's number for this recall is WRA-21.
Recall number 21V024000 · Recall details
Questions about the 2021 Subaru Outback jerking
Is jerking or lurching a common problem on the 2021 Subaru Outback?
5 of 300 owner complaints about the 2021 Subaru Outback (2%) mention jerking or lurching. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2021 Subaru Outback?
There are 3 recalls and 52 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Subaru Outback
Windshield crack 85Battery drain 21Adaptive cruise 16Screen failure 15Won't start 15Check engine light 10Lane assist 7Loss of power 7Stalling 7Collision warning 6Sudden acceleration 6Sunroof shattered 6Warning lights 5Wipers 5
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