The worst 2019 Sutphen Fire Truck problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 3
Fuel system, diesel: fuel injection system: fuel rail
- What is wrong
- Sutphen Corporation (Sutphen) is recalling certain 2016-2020 Sutphen fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
- Risk
- A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owners were notified of the defect on January 4, 2021. Owners may contact Sutphen customer service at 1‑614‑889‑1005.
Recall number 21V962000 · Recall details
Fuel system, diesel: fuel injection system: fuel rail
- What is wrong
- Sutphen Corporation (Sutphen) is recalling certain 2017-2020 Fire Trucks. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Dealers will inspect the rail threads and fuel lines for damage, and replace the rail as necessary, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Sutphen customer service at 1‑614‑889‑1005.
Recall number 21V580000 · Recall details
Equipment
- What is wrong
- Stuphen Corporation (Stuphen) is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.
- Risk
- Inability to use the wireless remote controller may hinder firefighting efforts, increasing the risk of injury.
- Remedy
- Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1‑614‑889‑1005.
Recall number 21V412000 · Recall details
Technical service bulletins for the 2019 Sutphen Fire Truck 2
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
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Questions about the 2019 Sutphen Fire Truck
Is the 2019 Sutphen Fire Truck reliable?
Owners have filed 0 complaints about the 2019 Sutphen Fire Truck.
What is the most common problem with the 2019 Sutphen Fire Truck?
There are not enough complaints to tell.
How many recalls does the 2019 Sutphen Fire Truck have?
3 recalls, covering fuel system, diesel and equipment.
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