Had an alert show up: Front Passenger safety restraint system fault | Contact Tesla Service First time was in July 20, 2020; Tesla service added a part under warranty: SERVICE KIT - OCS REWORK(1479982-00-C) Second time was on August 10, 2021; Tesla service wanted to replace the whole seat out of warranty: NA-M3 PASS SEAT ASSY LHD RH PRM PUR BLK No Lumbar(7654324-01-D)
2018 Tesla Model 3 airbags complaints
Page 6 of 6: complaints 131 to 144 of 144, newest first, as owners wrote them.
The contact owns a 2018 Tesla Model 3. The contact stated while entering and starting the vehicle, the front driver side safety retrains fault message was displayed on the screen. The air bag warning light was illuminated on with error code: RCM-A021. The contact reached out to a local dealer who sent out a mobile mechanic to the residence to inspect the vehicle. The contact stated that the front driver’s side wiring harness was defective. The wiring harness was replaced and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 58,000.
We recently got into an sua with our current tesla 3. I was turning into my drive way and I came to a complete stop. While I was waiting for the gate to open and when I braked, the car suddenly sped up very fast and I stepped on the brake again but the car did not stop. The car was also in hold mode when I later checked I never stepped down on the accelerator hard enough to reach the speed of running through 2 cemented metal gates. The airbags didn't pop out and tesla's sensor break system also did not activate. I also believe that there was an issue with the computer system of my car a short while after I purchased my car (april 18, 2018). I was driving back home when the display screen was stuck on the park mode for the whole entire drive back. I couldn't turn on my signals, or see my MPH. Even after I got home, it wouldn't turn off even after trying for 2 hours so I had to call roadside assistance and she told me a way to reset the car. ( I have videos to prove this.) there have also been incidents when I am braked and waiting at a red light. I obviously pressed accel when the light turned green, but the car went into park mode and I would get startled and quickly manually turn it into drive mode. This has happened approximately 4-5 times in the past year and even recently in 2021.
Multiple times, the passenger airbag indicator on the dashboard showed the airbag was not activate despite the passenger seat being occupied by a 112 pound person with a buckled seat belt. There is no active notification that the airbag is deactivated in the presence of indications of occupancy of that seat. This could lead an inattentive driver or passenger to believe everyone is safe when, in fact, the passenger is not safe.
Recently we see a warning 'front passenger safety restraint system fault/contact tesla service' I.e the air bag will not deploy initially thought this could be a bug. Tried resetting the system but not going away. This could be a serious safety issue.
My wife is 5 feet tall and weighs 90 pounds. When sitting in the front passenger seat, the passenger side airbag indicator displays off. This means the passenger side airbag safety system is not available to her. The occupant classification system is failing at all times when she is in the front passenger seat..
My tesla didn't stop when I applied the brakes, I had a clear distance space between my car and the car I rear ended, any other car would have stopped when you apply the brakes but I think I felt like my car accelerated even I applied the brakes and never stopped. I would sincerely want you to investigate further my case as it could be dangerous for other cars outside when the car behaves this way. I did let tesla know about what happened and they are yet to get back to me with the details of their findings!
Frequent error stating "front passenger safety restraint system fault", with a red indicator for the airbag on display. Error occurs at any time, stationary, in motion, on a city street and a highway. See attached photo
On april 24 19 morning [xxx](my wife) drove up multilevel parking lot at work 8100 jones branch drive, she initially chose a head in parking spot, then attempted to move the car forward to the next aisle, so the car would be facing front when she got out. The car picked up uncontrollable and extremely high speed and she felt out of control and could not move foot from accelerator to brake in the split second, all she could do was to steer slightly to hit a pole at that next spot, and avoid going across drive lane and over the barricade to a drop. The car suffered severe front damage and airbags opened, she had minor bruise. Repair estimates caused insurance company to call it a total loss. 1. Tesla claims to be reviewing electronic data but has not released conclusions so far. 2. Why such high speed was picked up when all she wanted to do was crawl over to the next spot directly ahead (about 20 feet) from the previous spot. 3. Why various electronic system, front collision warning, front collision avoidance, video sensors about obstructions, avoidance based acceleration control etc, failed to apply any speed reductions. Photos of event, estimate from insurance are enclosed. I request your kind attention, and your analysis as to the safety failures. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *pm
I was driving on auto pilot mode when I was going to make a right hand turn when in order to slow down at the traffic ahead of me, I applied the brakes but there was no brake action whatsoever. This was not a panic situation, it was just normal braking. When the brakes failed to actuate and the vehicle accordingly wasn't slowing down, in order to avoid hitting pedestrians or the vehicle in front of me, I swerved to the right and ended up hitting a tree. I sustained injuries as a result of this accident and totaled my car. The problem was the failure of the tesla (2018 model 3) brake system to work.
I was at a stop at a red light and was rear-ended christmas eve night, causing my car to be pushed into the vehicle in front of me at the red light. I remember my abdomen hitting the steering wheel and complaining of stomach discomfort immediately following the accident (I've since gotten x-rays and will need 12+ months of chiropractor therapy). I noticed a burning smell inside the cabin, similar to the smell after firing a pistol. I figured it was the airbag, however, there was no deployment of an airbag. I was able to unbuckle the seat belt, but also noticed that it was not retracting and was stuck. The mechanism where it comes out of looked like it was dislocated as well. I noticed that the tesla's screen/display indicated "front left safety restraint system fault." the vehicle was purchased brand new 9 days prior (december 15) and had never been in any accident prior. I'm concerned that it could've been a worse crash that could have resulted in major injury if the seat belt did not act as it was designed to. I'm also concerned of the smell of the airbag (or what I believed to be an airbag post-deployment odor) when there was no actual deployment. Is this common? The vehicle has been at a body shop and it was determined that the entire seat belt needed replacing. My insurance is covering the front, rear, and safety system replacement costs. However, I have hesitation about trusting the vehicle's safety system, even after replacement parts have bee installed.
Tesla model 3 (2018) proceeded to accelerate while brake pedal was depressed going through an intersection causing uncontrollable maneuver and vehicle control loss. The vehicle failed to respond to pedal input and failed to deploy airbags upon impact with a tree and fence continuing to accelerate throughout such incident. Autopilot was engaged prior to crash. No forward collision warning activated.
I have had a series of escalating incidents (see attached pdf) that have each involved the vehicle disabling automatic emergency braking system (ABS), traction control, partial steering control, regenerative braking (for electric vehicle), and most recently experienced complete loss of steering function while reversing as well as an additional warning that my airbag was disabled. Initially I was advised to reset my car since it may be a software glitch similar to a computer or phone needing a restart. After several incidents, I was advised to take it to a service center where I was informed that it was a firmware issues known to tesla, but experienced a critical shut down of my vehicle's performance and safety functions the next day. I have seen been informed that they have replaced the high voltage regulator and the wiring harness. I have not received an update since confirming that they believe the latest repair will make the car whole, safe, and functional.
Driver felt sudden unintended acceleration while parking the car. The acceleration happened within the last couple of seconds when the car was turning 90% at pretty normal speeds to park. The car hit a tree, and suffered significant frontal damage.
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